Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Field Systems Engineer - Global Hawk Shelters (OCONUS)

Company: RTX

Location: Remote

Posted Jan 21, 2025

Raytheon is seeking a Senior Field Systems Engineer for a mission-critical role in Alabama. The engineer will provide field engineering support, including installation and troubleshooting of hardware and software, and maintenance of integrated ground segment equipment during flight tests. The position requires a Bachelor's degree in STEM and at least 5 years of engineering experience, preferably with system administration or development/support engineering background. Active U.S. government issued SECRET security clearance is mandatory. The role involves international assignment, non-standard work week, and potential overtime/weekends/shift work. Raytheon values trust, respect, accountability, collaboration, and innovation, and offers competitive salary, benefits, and potential incentive compensation.

Associate Project Manager/Project Manager - NIS Experience

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific offers a standard Monday-Friday work schedule in an office environment. The job involves driving project-specific activities, managing project finances, vendor management, and ensuring compliance with organizational policies and regulatory requirements. The role requires a Bachelor's degree, NIS experience, PMP certification, and headcount resource and financial forecasting experience. Key skills include technical competency, understanding of pharmaceutical business, data analysis, problem resolution, and project management. The company values employee health and wellbeing, promoting a balanced environment for thriving. The mission is to make the world healthier, cleaner, and safer.

Analyst II, Full Stack, Growth Analytics

Company: Affirm

Location: Remote

Posted Jan 21, 2025

Affirm is seeking a data-driven professional to join the Growth Analytics team, specifically the Foundations analytics team. The role involves optimizing the customer servicing experience, leading end-to-end analytics workflows, and driving a data-driven culture. The ideal candidate should have 3+ years of analytical experience, strong SQL and Python/R skills, and a passion for redefining the lending industry. Affirm offers competitive compensation, comprehensive benefits, and a remote-first work environment.

Suitability Principal - Inforce Advisory Operations

Company: MassMutual

Location: Boise, ID / Remote

Posted Jan 21, 2025

As an Inforce Advisory Operations Business Acceptance Principal, you will conduct back-office reviews and firm-acceptance of advisory and account maintenance submissions, focusing on trade look back reviews. You will be part of the MML Investors Services Inforce Advisory Operations Team, providing operational support to wealth management advisors. The role involves handling suitability and completeness reviews for advisory transactions, conducting complex fee forgiveness research, and maintaining excellent communication with various stakeholders. The ideal candidate will have FINRA Series 7 and 24, 4+ years of financial services experience, and strong problem-solving skills. MassMutual values accountability, agility, inclusivity, business acumen, and resilience. The role offers opportunities for growth, mentorship, and networking within the company.

Mid-Market Sales Engineer (East)

Company: Abnormal Security

Location: Remote

Posted Jan 21, 2025

Abnormal Security is hiring a Mid-Market Sales Engineer (East) to join their Sales Engineering team. The role involves being the customer's technical contact, crafting strategic business cases, and conducting product demos. The ideal candidate should have 3+ years of sales engineering experience, strong technical presentation skills, and the ability to tie technology to business outcomes. They should also be able to work independently in a high-velocity environment and have a positive attitude. The role offers a base salary range of $101,200—$119,000 USD.

Associate Vice President, Enterprise Sales (Healthcare)

Company: SoundHound, Inc.

Location: Gunnison, CO / Remote

Posted Jan 21, 2025

SoundHound AI is seeking a Vice President of Healthcare Sales to lead and grow their presence in the healthcare industry. The role involves building a high-performing sales organization, driving revenue growth, and expanding the company's footprint in healthcare use cases. The successful candidate will provide strategic direction, manage high-stakes deals, and collaborate with cross-functional teams. Requirements include extensive B2B Healthcare SaaS sales experience, deep understanding of healthcare provider strategies, and a proven track record of exceeding sales targets.

Director, Global Employee Engagement

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 21, 2025

Principal Customer Success Manager

Company: ServiceNow

Location: Frankfurt, Germany / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a transformation-maker for its Customer Success Team. The role involves delivering consultancy and services to F500 companies, acting as a trusted advisor in various areas like Vision & Strategy, Roadmap Development, and Implementation Strategy. The ideal candidate should have a proven track record in advisory roles focused on technology-enabled transformations, extensive experience with Fortune 100-1000 accounts, and comprehensive knowledge of digital transformation design, implementation, and management. The role also involves orchestrating internal collaboration of the ServiceNow account team and establishing executive relationships with C-suite and business line leaders.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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