Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Enterprise Sales Director, Strategic Payers

Company: ServiceNow

Location: Minneapolis, MN / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a sales leader with 5+ years of enterprise software sales experience in the Payers industry, preferably with HCLS payers and/or classic insurance expertise. The role involves leading a team, developing sales strategies, engaging in territory planning, and recruiting, coaching, and mentoring team members. The successful candidate will have strong strategic thinking, analytical skills, and the ability to build long-term relationships. The position offers a competitive base pay, variable/incentive compensation, and benefits, with a base range of $151,150 - $235,400, depending on qualifications and work location.

ServiceNow Developer

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 21, 2025

Kyndryl is seeking a ServiceNow Developer with 5+ years of experience. The role involves designing, developing, and implementing cutting-edge software solutions, collaborating with cross-functional teams, and maintaining ServiceNow objects. The successful candidate will have a significant impact on product success, drive innovation, and have the freedom to take ownership of their work. Kyndryl values diversity and inclusivity, offering opportunities for career growth and advancement within the job family.

Expansion Business Development Representative

Company: FloQast

Location: Remote

Posted Jan 21, 2025

The Business Development Representative role is a high impact position that will help upsell/cross sell into an existing customer base for SaaS accounting solution. The role requires motivated individuals who are driven by team wins and sales commissions.

Senior Compensation Partner

Company: HubSpot

Location: Remote

Posted Jan 21, 2025

HubSpot is seeking a Senior Compensation Partner to join their team, focusing on sales compensation. The role involves designing, implementing, and managing global compensation programs, including short and long-term incentives, reward programs, and benchmarking. The ideal candidate should have extensive experience in sales compensation practices, strong analytical skills, and the ability to build collaborative partnerships. The position offers a competitive cash compensation range of $138,500-$221,600 annually, along with benefits and perks. HubSpot values transparency, diversity, and flexibility in its work culture.

Electronics Systems Instructor

Company: Leidos

Location: Remote

Posted Jan 21, 2025

The Leidos NISC IV team is looking for a dynamic Instructor to join their team, supporting the FAA's Eastern Service Area NISC support team. The role involves providing classroom instruction, teaching fundamental principles of fiber optic technology, and ensuring students' safety. The position is remote, with travel required to Lakeland, FL or other locations for classes. The pay range is $110,000 - $125,000. Requirements include a Bachelor's degree, 8-12 years of FAA electrical and electronics systems experience, and proficiency in MS Office and engineering scheduling tools.

Global Core Accounts Manager, BioProduction

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Global Strategic Account Manager for the BioProduction Group portfolio. The role involves maintaining and developing strategic relationships with prioritized clients, driving growth, and leading high value business opportunities. The ideal candidate should have a Bachelor's degree in life sciences, advanced degree and MBA preferred, and 7+ years of strategic account management experience. The position offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. The company culture emphasizes integrity, intensity, involvement, and innovation.

Sr. Dir., Now on Now Product Management and Platform Adoption

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company seeks a highly experienced global leader to drive product adoption and success strategies, aligning with revenue priorities and commercial viability of Digital Technology innovations. The role involves strategic planning, product management, stakeholder management, and team leadership, with a required base pay range of $237,800 - $416,200.

Reg Affairs Manager, CMC - FSP

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a CMC Regulatory Manager to oversee global post-approval regulatory activities related to Chemistry, Manufacturing, and Controls (CMC) for biological products. The role involves preparing submission strategies, assessing change controls, reviewing study reports, coordinating submission preparation, managing projects, and ensuring compliance with regulatory requirements. The ideal candidate should have a strong understanding of CMC and post-approval regulatory requirements, excellent English skills, and proficiency in local language (French, German, or Italian). A Life Sciences background is preferred, along with experience in regulatory affairs, validation, and quality assurance in the pharmaceutical industry. Thermo Fisher Scientific aims to make the world healthier, cleaner, and safer through innovative research and development.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Genoa, Italy / Remote

Posted Jan 21, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Market Development Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

The job posting is for a Market Development Specialist role, offering a salary range of USD 76,000.00 - 113,000.00 per year. The position is remote, preferably in the Pacific or Central Time Zone. The role involves educating healthcare providers on diagnostic oncology products, developing market share, and advising medical office staff. The ideal candidate should have a Bachelor's Degree, minimum of three years' sales experience in Laboratory, Medical Device, or Diagnostics Sales, and proficiency in business software applications. The company offers a comprehensive Total Rewards package including health benefits, retirement programs, and paid time off.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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