Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Sales Development Representative (Dutch Speaking)

Company: Abnormal Security

Location: Remote

Posted Jan 21, 2025

The job description is for a Sales Development Representative position in a cybersecurity market leader. The ideal candidate will have sales intuition, ambition, and strong team-oriented skills. They must be able to adapt to a fast-paced environment and work independently with minimal supervision.

Senior Program Manager, TA Enablement Programs

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 21, 2025

Atlassian is recruiting a Senior Program Manager for their Talent Acquisition Enablement Programs Team. The role involves driving quality, efficiency, and velocity in global TA programs, leading and influencing cross-functional partners, and developing strategic roadmaps. The ideal candidate should have program management experience, a track record in people programs, and proficiency in Agile methodology. Compensation is competitive with base pay varying by geographic zone in the US. Atlassian values diversity, inclusion, and offers a range of perks and benefits.

Senior Data Engineer

Company: Wealthfront

Location: Remote

Posted Jan 21, 2025

Wealthfront, a leading robo-advisor, seeks a Data Engineer with 5-10 years of experience in designing metrics-focused deliverables within data-driven, consumer-facing software companies. The role involves collaborating with various teams to curate datasets, model business data layers, design and deploy scalable data pipelines, and maintain data quality. The ideal candidate should have expert level SQL knowledge, experience with big data processing frameworks, and familiarity with analytic reporting tools. Wealthfront values automation and aims to transform the financial industry, making long-term wealth building accessible to all.

Technical Lead Generator, Pharma Analytics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is recruiting a Lead Generator Technical Sales Specialist for a remote role in North America. The role involves developing and expanding Rapid Molecular Methods in Biopharma manufacturing, collaborating with various teams, and achieving business growth targets. The ideal candidate should have a degree in Molecular Biology or related fields, experience in lead generation, and strong communication skills.

Senior Product Manager, Provider Support Experience

Company: Headway

Location: Remote

Posted Jan 21, 2025

Headway, a mental health tech company founded in 2019, is seeking a Senior Product Manager to enhance its customer support experience. The role involves building new support channels, crafting efficient tools with AI, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of CX experience, be customer-obsessed, data-driven, collaborative, and comfortable with ambiguity. The starting salary is $200,000 with comprehensive benefits including equity, health coverage, 401K, work-from-home stipend, therapy reimbursement, and more. Headway values diversity and inclusion, offering remote work across the US with offices in NYC and San Francisco.

Technical Lead Generator, Pharma Analytics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Lead Generator Technical Sales Specialist for a remote position in North America. The role involves developing and expanding Rapid Molecular Methods in Biopharma manufacturing, working with key opinion leaders, and collaborating with various teams to implement solutions. Key responsibilities include promoting adoption of Rapid Molecular Methods, employing distinct sales approaches, and establishing a solid pipeline of new business opportunities. The ideal candidate should have a degree in Molecular Biology, Microbiology, or Biochemistry, 2+ years of lead generation experience, and knowledge of Q-PCR and DNA Sequencing technology platforms.

Lead Rust Software Engineer - Capital One Software (Remote)

Company: Capital One

Location: Richmond, VA / Remote

Posted Jan 21, 2025

Capital One Software, a pioneer in cloud and data management, is seeking a Lead Rust Software Engineer to join their innovative team. The role involves leading technology projects, collaborating with product managers, and utilizing various programming languages and cloud services. The ideal candidate should have at least 4 years of software engineering experience, 1 year in cloud computing, and preferably 7+ years in JavaScript, Java, TypeScript, SQL, Python, or Go. They should also have experience with AWS, GCP, Microsoft Azure, open source frameworks, Agile practices, and software development in Rust, C, or C++. The position offers a competitive salary and benefits package, with the possibility of performance-based incentives.

Manager of Event Experiences

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced Events Manager. The ideal candidate will have 8+ years of event planning experience, strong organizational skills, and the ability to manage multiple projects simultaneously. The role involves leading the event planning process from ideation to execution, collaborating with various teams, and understanding the market, technology, and product portfolio. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits.

Sales Skills Training Sr Manager (REMOTE US or UK)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

As a Sr. Manager, Sales Skills Training in the Pharma Services Group (PSG) Sales Training team, you will play a crucial role in designing and delivering global sales training programs. This position involves strategy execution, program/curriculum development, training delivery, collaboration, project management, performance measurement, continuous improvement, coaching, and mentoring. The role requires approximately 15%-20% global field travel. Key responsibilities include developing and managing the overarching PSG Sales Skills program, designing and delivering sales skills and execution programs, and leveraging learning technology and tools. The ideal candidate should have a BA/BS degree, 8+ years of related experience, 5+ years of sales experience, and 5+ years of sales training experience. Proficiency in instructional design, facilitation, adult learning theory, and presentation skills is required.

Dermatology Senior Health & Science Specialist - Atlanta, GA

Company: Pfizer

Location: Remote

Posted Jan 21, 2025

Pfizer is seeking a Health & Science Specialist to launch new products, manage business relationships, and engage in product promotion. The role involves sales efforts, relationship development with customers and accounts, and utilizing digital tools for virtual engagement. The ideal candidate should possess strong sales, promotional, and strategic business development skills, along with in-depth customer engagement expertise. The position requires a Bachelor's degree or equivalent experience, minimum of 3 years of pharmaceutical marketing/sales experience, and a valid US driver's license. The annual base salary ranges from $121,000 to $217,000, with additional quarterly sales incentive bonuses. Pfizer offers comprehensive benefits and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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