Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Head of RevOps

Company: StackBlitz

Location: Remote

Posted Jan 21, 2025

The Head of Revenue Operations role at StackBlitz involves designing scalable processes, streamlining workflows, and delivering actionable insights to fuel decision-making. This high-impact role requires a strategic thinker who can also solve problems and implement solutions. The individual will collaborate with cross-functional teams, own and enhance sales and marketing reporting, and mentor team members. The role is in a fast-paced remote-first environment with opportunities for tangible impact and collaboration with a passionate team.

Product Marketing Manager

Company: StackBlitz

Location: Remote

Posted Jan 21, 2025

StackBlitz is seeking a Product Marketing Manager to define the go-to-market strategy for their new and enterprise solutions, including Boltnew. The role involves developing product marketing strategies, crafting compelling messaging, and driving adoption across developer and enterprise audiences. The ideal candidate should have 5+ years of experience in Product Marketing, strong technical acumen, and exceptional storytelling skills. They should be able to collaborate with cross-functional teams and have a data-driven mindset. The role is perfect for a strategic thinker and strong communicator who is passionate about building go-to-market strategies for developer-first products.

Clinical Sales Representative

Company: Intuitive

Location: Knoxville, TN / Remote

Posted Jan 21, 2025

Intuitive Surgical, a pioneer in robotic-assisted surgery, is seeking a Clinical Sales Representative (CSR) to maximize the utilization of the da Vinci® Surgical System in the Knoxville area. The CSR will partner with the Clinical Sales Manager, mentor surgical teams, and support regional events. The ideal candidate has a Bachelor's degree, 5+ years of sales experience, and healthcare sales expertise. They must be willing to travel, work nights, and weekends, and show proof of vaccination. Intuitive values diversity, inclusion, and integrity.

Enterprise Account Executive (East Insurance)

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 7+ years of experience in software or solutions sales to produce new business revenue. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and acting as a trusted advisor to customers. Qualifications include experience in establishing trusted relationships, achieving sales targets, and understanding the 'bigger picture' of IT plans. The company offers competitive compensation, benefits, and a flexible work environment.

Principal Engineer, Cloud Transition

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 21, 2025

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a combination. The company values collaboration and has a distributed-first approach, with virtual interviews and onboarding. As a Principal Engineer, one would build and ship features, review code with best practices, interface with customers and stakeholders, and participate in Agile software development. Qualifications include 8+ years of backend development experience, proficiency in AWS and streaming technologies, and strong interpersonal skills. Compensation is competitive, with base pay varying by geographic zone in the US. Atlassian is committed to diversity and inclusion, offering a range of perks and benefits.

Compliance Manager

Company: Affirm

Location: Remote

Posted Jan 21, 2025

Affirm is seeking a Compliance Manager for Bank Partner Audit & Exam Management. This critical leadership role involves overseeing all aspects of Affirm's audit and exam management processes related to its bank partners. The successful candidate will ensure efficient, accurate, and compliant handling of bank partner requests, collaborating closely with cross-functional teams. Key responsibilities include audit and exam leadership, collaboration and communication, process development, issue resolution and reporting, and stakeholder management. Affirm values a strong understanding of consumer compliance laws and experience in managing regulatory audits. The company offers competitive compensation, benefits, and a remote-first culture.

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and will be required to travel up to 75%, mainly within Central and South United States with occasional international travel. The position offers competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension/retirement, and a range of employee benefits.

Database Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 21, 2025

Sales Engineer - BMC Software

Company: Arrow Electronics

Location: Remote

Posted Jan 21, 2025

Arrow is hiring a Sales Engineer for BMC Software, focusing on providing technical direction and business guidance to the channel partner community in North America. The role involves developing industry strategies, implementing account penetration strategies, and leading pre-sales activities. The ideal candidate should have extensive knowledge of BMC Software and modern infrastructure solutions, with a results-driven and entrepreneurial mindset.

Sr Sourcing Staff Manager - Shared Hardware

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 21, 2025

Job Description SummaryBuild and execute a comprehensive supplier quality strategy for the Shared Hardware Solutions (SHS) commodity. The role involves growing the capability and competencies of the supplier quality team, driving APQP into the supply base, and managing quality escapes and root cause and corrective actions. The ideal candidate will have strong oral and written communication skills, leadership abilities, and a demonstrated ability to analyze and resolve problems.

Customer Success Account Manager (DACH)- 9790

Company: Coupa

Location: Remote

Posted Jan 21, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of global spend data. The company empowers businesses to make smarter, more profitable decisions, improving operating margins. Coupa values a collaborative culture, innovation, and global impact. Customer Success Account Managers (CSAMs) play a crucial role, managing relationships, driving business reviews, and identifying growth opportunities. The ideal candidate should have Procure-to-Pay or Source-to-Contract expertise, strong client management skills, and project management abilities.

Head of Growth Marketing

Company: StackBlitz

Location: Remote

Posted Jan 21, 2025

StackBlitz is seeking a Head of Growth Marketing to lead the strategy and execution of growth initiatives across the entire user lifecycle. The role involves driving user acquisition, engagement, and retention through data-driven multichannel marketing strategies. The candidate will collaborate with cross-functional teams to optimize the marketing funnel and ensure scalable growth. Responsibilities include owning the overall growth strategy, overseeing multichannel marketing strategies, analyzing user behavior, partnering with product and customer teams, managing a budget, leading a marketing team, and fostering a performance-driven culture. The ideal candidate should have proven experience in growth marketing, significant leadership experience, a strong understanding of digital marketing channels, and the ability to analyze and leverage user data. StackBlitz offers a 100% remote work environment, medical, dental, and vision coverage, and paid parental leave.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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