Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Sr. Data Scientist

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 21, 2025

Zillow Group is hiring a Senior Data Scientist for the Partner Analytics team. The role involves analyzing customer journeys, designing A/B tests, applying advanced analytics, collaborating with product and engineering teams, and identifying business opportunities. The ideal candidate should have a quantitative background, strong statistical knowledge, proficiency in SQL, Python/R, and visualization tools, and excellent communication skills.

Director, Head of Workforce Management

Company: DoorDash

Location: Remote

Posted Jan 21, 2025

DoorDash is seeking a Director of Workforce Management to lead planning, RTA, and WFM Data teams. The role involves scaling operations for international last-mile logistics, reimagining growth and staffing strategies, and ensuring top-notch customer and teammate experiences. The ideal candidate is a problem solver with 10+ years of leadership experience, proficient in SQL, and a track record in workforce planning. They will guide the WFM team to meet SLAs, develop managers, and maximize ROI on tools and systems.

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and have the opportunity to travel up to 75% within Central and South United States, with occasional international travel. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. Thermo Fisher Scientific offers competitive remuneration, benefits, and a range of employee perks.

Strategic Consultant

Company: Cornerstone OnDemand

Location: Mumbai, India / Remote

Posted Jan 21, 2025

Cornerstone, a leading people development company, is seeking a Marketing Strategic Consultant. The role involves developing marketing strategies to boost platform usage, customer satisfaction, and retention. The consultant will collaborate with customers, align marketing initiatives with their objectives, and offer consulting services. Key requirements include 5+ years of consulting/marketing strategy experience, MBA, strong marketing skills, project leadership, analytical abilities, and technical acumen.

Auto/GL Third Party Administrator (TPA) Quality Specialist

Company: The Hartford

Location: Hartford, CT / Remote

Posted Jan 21, 2025

The Hartford is seeking a TPA Auto/General Liability Quality Specialist to conduct quality audits of claims handled by The Hartford's TPA Partners. The role involves evaluating claim files, identifying areas for improvement, and overseeing the TPA Audit Action Plan. The ideal candidate should have a Bachelor's Degree, 5+ years of auto and/or general liability claim handling experience, and strong technical skills. They should also possess excellent analytical skills, effective project management abilities, and solid communication skills. The role offers a competitive salary range of $89,600 - $134,400 and can be performed remotely or in a hybrid arrangement.

Data Analysis

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 21, 2025

Kyndryl is seeking a Data Analyst to unlock the power of data and drive strategic decisions. The role involves working closely with customers, diving deep into IT datasets, and uncovering valuable insights. The analyst will be a trusted advisor, utilizing advanced analytical skills and domain expertise to solve complex business problems. Collaboration is key, with the analyst working closely with cross-functional teams to gather, structure, and clean data. The role offers opportunities for career growth and access to vast repositories of data.

Associate director - Field Marketing

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 21, 2025

Sr Commercial Account Executive (Financial Services)

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a Commercial Account Executive to generate new business sales revenue from software licenses within New York City-based mid-market clients with 1,000 to 5,000 employees. The role involves territory planning, prospect research, business development strategies, and field-based sales activities. The successful candidate will build relationships, achieve sales quotas, develop and execute sales strategies, qualify prospects, conduct product demonstrations, manage account relationships, and advise clients on IT roadmaps. Qualifications include 5+ years of experience in a similar role within the IT industry, a track record of achieving sales targets, and strong relationship management skills. The position offers a base pay of $124,150 - $204,850, plus equity, variable compensation, and benefits. ServiceNow is an equal opportunity employer.

Program Operations Liaison

Company: Leidos

Location: Remote

Posted Jan 21, 2025

The Leidos Defense Group is offering a remote position for a Program Operations Liaison, preferably located around Alexandria, VA. The role involves managing complex Global Operations/Finance Indefinite Delivery, Indefinite Quantity (IDIQ) deliverables, conducting trend and forecast analysis, producing reports, participating in Engineering Team meetings, and managing various tasks and duties. The ideal candidate should have a Bachelor's Degree and 5+ years of relevant experience, or an Associate's Degree and 7+ years of experience. Possessing a DoD 8570 IAT Level II (Security+) certification, knowledge of MicroFocus Solutions Business Manager (SBM) Integrated Support System (ISS) tool, and a Finance and/or Cyber Security background with a focus on Information Assurance Risk Management Framework are preferred. The pay range is $63,700.00 - $115,150.00.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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