Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Sales Engineering Intern - Summer 2025

Company: Samsara Inc.

Location: Remote

Posted Jan 21, 2025

Samsara, a NYSE-listed company, is seeking a Sales Engineering Intern. The role involves assisting the Global Sales Team with technical inquiries, participating in technical trials, creating software scripting solutions, and managing digital content. The ideal candidate should be pursuing a degree in Electrical Engineering, Computer Science, or a related field, with a customer-first mindset and hands-on experience with hardware and software components. The role is based in the San Francisco office, with no relocation assistance provided.

Account Director, New Business - Central

Company: Coupa

Location: Raleigh, NC / Remote

Posted Jan 21, 2025

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech East Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a minimum of 5 years of field sales or business development experience. Key responsibilities include developing and executing business development strategies, driving sales growth, and providing an elite customer experience. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00 and a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off.

Associate Feasibility Manager (Clinical Trial)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking an Associate Feasibility Manager to join their global Strategic Feasibility team. The role involves conducting feasibility surveys, analyzing project status, and collaborating with internal departments. The company values its employees' health and well-being and provides a supportive environment for growth.

Construction Project Team Administrator

Company: Equinix, Inc

Location: Ashburn, VA / Remote

Posted Jan 21, 2025

Equinix, a global digital infrastructure company, is seeking a Construction Project Team Administrator. The role involves onboarding new hires, managing calendars for construction directors, scheduling complex travel, and assisting with reports. The ideal candidate should have 3+ years of experience, preferably in construction project management support, and expert proficiency in MS Office. The position offers a competitive pay range depending on location, with benefits including an Equal Employment Opportunity environment and a commitment to diversity and inclusion.

Endoluminal Territory Associate

Company: Intuitive

Location: Jacksonville, FL / Remote

Posted Jan 21, 2025

Intuitive Surgical, a leader in robotic-assisted surgery, emphasizes its mission to advance minimally invasive care globally. The company values diversity and inclusion, fostering an environment where team members can thrive and contribute innovative ideas. They are seeking a U.S. ION® Endoluminal Territory Associate to support the early adoption of the Ion® platform for lung biopsy, requiring 1+ years of sales, leadership, or clinical experience, and the ability to travel up to 60%.

Associate Customer Support Manager (ACSM)

Company: Motorola Solutions

Location: Remote

Posted Jan 21, 2025

Motorola Solutions is a company dedicated to helping people be their best in moments that matter by providing mission-critical technologies for safety and security. They offer a wide range of solutions including communication devices, AI-powered video security, access control, and unified command center views. The company has a long history of serving government agencies and enterprises worldwide, ensuring continuity, enhancing productivity, and reducing risk. The Associate Customer Support Manager (ACSM) role is crucial in managing the Lifecycle Service (LCS) business, ensuring customer satisfaction, and handling contract renewals and service contracts. The ACSM is expected to have experience with Salesforce, basic financial acumen, strong communication skills, and the ability to obtain background clearance for government customers.

IT & Security Audit Analyst III

Company: Allstate

Location: Remote

Posted Jan 21, 2025

Allstate, a company with over 90 years of experience, is seeking a staff IT auditor. The role involves supporting audit projects, performing control testing, and collaborating with management. The company values innovation, customer centricity, and diversity, offering a competitive salary and opportunities for growth. The job description highlights the company's commitment to inclusivity and its positive impact on society.

Senior Client Manager II - Virtual

Company: Alight Solutions LLC

Location: Remote

Posted Jan 21, 2025

Alight is offering an exciting opportunity for a Senior Health Client Manager. The role involves leading health benefits service delivery, ensuring client satisfaction, and managing requirements. The ideal candidate should have 8 years of experience in health/wealth project and client management, strong interpersonal skills, and the ability to negotiate across levels. Alight values its employees, offering a comprehensive total rewards package, flexible working arrangements, and a commitment to diversity and inclusion. The company is dedicated to creating a culture where everyone feels valued and supported.

Principle Machine Learning Engineer -- Teamwork Graph

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 21, 2025

Atlassian offers flexible work arrangements, allowing employees to choose where they work. They are hiring a Principal ML Engineer to join the Teamwork Graph team, responsible for building and deploying the knowledge graph of teamwork. The role involves processing large amounts of graph data, mentoring team members, and collaborating with product teams. The compensation is competitive with base pay ranging from $190,300 to $305,600 in the US, depending on the geographic zone. Atlassian is committed to fostering a diverse and inclusive culture.

Sales Manager, Laboratory Products

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Sales Manager for Laboratory Products. The role involves leading a team, driving sales strategies, and achieving growth targets. The successful candidate will have a Bachelor's Degree, 5+ years in sales within the life sciences industry, and 2+ years in sales management. The company offers a comprehensive Total Rewards package including medical, dental, and vision plans, tuition reimbursement, and a 401(k) plan. The salary range for this position in California is $87,000.00-$129,000.00.

Associate Project Manager, Project Manager & Sr Project Manager, Global Clinical Supplies (LATAM)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific offers a fully remote role in LATAM locations, supporting global clinical trials' supply chain. The role involves developing study plans, coordinating with internal teams, ensuring compliance with company and client requirements, and participating in ongoing training. The ideal candidate should have strong English skills, interpersonal abilities, and experience in clinical supply operations. Thermo Fisher Scientific provides competitive remuneration, benefits, and a mission-driven company culture focused on making the world healthier, cleaner, and safer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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