Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Nov 08, 2025

Figma is seeking a Manager Mid Market Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and interviewing and hiring new team members. The ideal candidate should have 7+ years of SaaS sales experience, 2+ years of management experience, and a proven track record of developing customer relationships and leading sales teams to meet and exceed goals.

Senior Android Engineer - Trust Platform

Company: Airbnb

Location: USA

Posted Nov 08, 2025

The Trust team at Airbnb is responsible for protecting the community and platform from fraud while ensuring high standards for hosts, guests, homes, and experiences. The Android Software Engineer role involves developing and evolving trust and safety defenses on the Android app, working closely with cross-platform engineers to define and shape the future of the friction framework, and contributing to core metrics, developer experience, and reliability.

Developer II

Company: Eventbrite, Inc.

Location: USA

Posted Feb 28, 2025

Eventbrite is seeking a Web Application Developer to join their high-performing GTM Gotomarket Business Systems team. The role involves implementing and developing solutions, primarily as a frontend developer using React and GatsbyJS. The developer will work on system implementations, support tasks, and provide feedback on designs. They will also optimize user experience, conduct website audits, and stay current with evolving technologies. The ideal candidate should have a minimum of 2+ years of frontend development experience, proficiency in Python, JavaScript, and SQL databases, and understanding of Unix/Linux shell scripting, Design Patterns, and Software Engineering practices.

Specialist I - Partnership Support

Company: Grow Therapy

Location: USA

Posted Nov 08, 2025

The job posting is for a Specialist I Partnership Support role at Grow Therapy, a remote-friendly team. The position involves answering calls, chats, and emails from clinicians and clients, collaborating with other teams to solve issues, and working with RCM and Engineering teams to resolve bugs and billing issues. The ideal candidate should have experience in customer support, healthcare billing, and a consultative and empathetic attitude.

Senior Engineering Manager - Risk

Company: Mercury

Location: USA

Posted Nov 08, 2025

Mercury is a fintech company that uses AI and machine learning to build intelligent automated systems for business banking. They are looking for a Senior Engineering Manager to lead teams building systems for account onboarding, KYC, AML, fraud detection, and operational tooling. The role involves applying AI/ML, partnering with product and risk teams, shaping KYC and risk platforms, creating a culture of operational excellence, mentoring engineering talent, and driving clarity amid complexity.

Mobile Engineering Manager - Mobile Retention

Company: Dropbox

Location: USA

Posted Feb 28, 2025

Dropbox is seeking a Mobile Engineering Manager to lead a team of iOS and Android engineers working on the Dropbox apps. The role involves managing critical business metrics, driving results, inspiring the team, fostering talent development, and ensuring software and architecture excellence. The ideal candidate should have a minimum of 3 years of people management experience, 5 years as a software engineer or mobile developer, and experience managing mobile teams with the app development cycle and app stores. Experience managing engineers of different experience levels in different countries and time zones is also required. Preferred qualifications include experience with Swift or Kotlin.

Business Value Strategist

Company: Saviynt

Location: USA

Posted Nov 08, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is seeking a Business Value Strategist to quantify and drive strategic decision-making, assess financial impact, and communicate the value of their solutions to clients.

Events Marketing Specialist

Company: Finalsite

Location: USA

Posted Feb 28, 2025

Finalsite, a leading community relationship management platform for K12 schools, is seeking a highly organized and detail-oriented Events Marketing Specialist. The role involves supporting event planning and execution for in-person and virtual events, managing logistics, collaborating with various teams, maintaining accurate data, contributing to event promotion, and analyzing event success. The ideal candidate should have strong organizational skills, ability to juggle multiple projects, excellent communication skills, and a proactive mindset. Familiarity with Salesforce, HubSpot, and Finalsite Composer is a plus. Finalsite offers remote employment opportunities with a collaborative and supportive marketing team, providing valuable skills in event execution, marketing technology, and cross-functional teamwork.

National Strategic Channel Director

Company: Vonage

Location: USA

Posted Feb 28, 2025

Vonage, a leading provider of UCaaS and CCaaS, is seeking a National Strategic Channel Director to develop and expand channel partnerships, drive revenue growth, and increase market reach. The role involves channel development, stakeholder engagement, GTM strategy, interdepartmental collaboration, performance evaluation, and market growth. Qualifications include a Bachelor's degree, 5+ years of channel management experience, and expertise in cloud communications. Preferred qualifications include experience with technology distributors, global systems integrators, and a proven track record in driving partner success.

Commercial Account Executive - Mid Market

Company: MariaDB plc

Location: USA

Posted Feb 28, 2025

MariaDB is a leading database for modern application development, used by 75% of the Fortune 500 and billions of people daily. The company is seeking a Commercial Account Executive MidMarket with a strong background in SaaS technology sales to drive growth. The ideal candidate will have a proven track record in B2B sales, excellent communication skills, and expertise in consultative selling and problem-solving. The role involves developing and executing sales strategies, driving revenue growth, and contributing to product development through customer feedback. The annual base salary range is USD $80,000 - $100,000 plus commissions.

Group Product Manager - Demand Generation

Company: HubSpot

Location: USA

Posted Feb 28, 2025

HubSpot is seeking a Group Product Manager for Demand Management to lead the vision and strategy of the internal-facing product group. The role involves developing features critical to internal sales teams, such as lead pipeline, data enrichment, bespoke segmentation tools, and sales rep sourcing experiences. The GPM will be responsible for creating and executing the product vision, maintaining high product quality, and driving an excellent customer experience. The ideal candidate should have a passion for building exemplary internal products, experience in go-to-market products, and a proven track record of leading diverse and inclusive product management teams. The role offers a product-led culture, opportunities to drive strategy and product roadmap, and work in alignment with UX and Engineering teams. The cash compensation range is $183,056 - $292,870 annually.

Systems Engineer - GTM

Company: Webflow

Location: USA

Posted Nov 08, 2025

Webflow is a company that provides a Website Experience Platform (WXP) to help teams build, manage, and optimize websites. They offer visual development, content management systems, AI-driven personalization, hosting, and analytics in a unified platform. Webflow is looking for a Systems Engineer GTM with experience in various GTM systems and business processes to join their team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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