Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Customer Success Manager

Company: NavVis

Location: USA

Posted Feb 02, 2025

NavVis, a global leader in reality capture and digital factory solutions, is seeking a Customer Success Manager for their US team. The role involves maintaining relationships with key accounts, identifying opportunities for growth, driving onboarding processes, and providing high-touch support. The ideal candidate should have experience in B2B technical account management, strong organizational skills, and a passion for technology. NavVis offers a competitive compensation package, flexible working hours, and a commitment to diversity and inclusion.

Account Executive AEC

Company: NavVis

Location: USA

Posted Feb 01, 2025

NavVis is seeking an Account Executive for the AEC sector to drive market expansion, manage end-to-end sales, showcase the value proposition of NavVis LX Series, engage and educate clients, and collaborate cross-functionally. The role involves working closely with product engineering and design teams, and requires industry experience, technical acumen, customer focus, travel flexibility, curiosity for technology, and work authorization in the US. NavVis offers a competitive compensation package, flexible working hours, and a commitment to diversity and inclusion.

Associate Recruiter

Company: brightwheel

Location: USA

Posted Feb 01, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with exceptional investors. The company is seeking an experienced Recruiter to lead full-cycle recruitment for various business roles, focusing on inclusive and equitable hiring practices. The Recruiter will collaborate with business leaders, build strong diverse pipelines, and create an unparalleled candidate experience.

Overlay Sales Specialist – Azure

Company: TTEC Digital

Location: USA

Posted Feb 01, 2025

TTEC Digital is seeking a Sales Specialist for the Azure Overlay position, reporting to the Vice President of Sales for Microsoft. The role involves driving revenue growth, expanding the client base, and partnering with sales teams. The ideal candidate should have 10+ years of enterprise experience, 8+ years in sales or sales leadership, and 8+ years of experience with Azure technology solutions. The position offers a competitive salary, benefits, and an annual incentive program. TTEC Digital is an equal opportunity employer committed to diversity and inclusivity.

Staff Developer - Rails

Company: 1Password

Location: USA

Posted Feb 01, 2025

1Password is seeking a Staff Rails Developer with 7+ years of experience in building and scaling complex SaaS platforms. The ideal candidate will have deep expertise in database architecture, modern Rails frontend tech, and endpoint security. They will play a pivotal role in defining the technical roadmap, leading major architectural decisions, and fostering a culture of technical excellence. The role is fully remote within Canada and the US, with periodic travel for onsites. The annual base salary is between $168000 CAD and $228000 CAD, plus benefits and equity. 1Password offers a supportive, passionate, and collaborative team, with a focus on asynchronous collaboration and a remote-first environment.

Software Engineer II (Frontend/Full stack)

Company: Scribd

Location: USA

Posted Feb 01, 2025

Scribd is seeking a Software Engineer to join their Growth team. The role involves working on frontend-focused projects and fullstack development, focusing on creating high-quality, scalable, and maintainable solutions. The ideal candidate should have 4+ years of professional software development experience, proficiency in JavaScript and React, familiarity with Ruby on Rails, and experience building large-scale consumer-facing web applications. The company offers a competitive salary, comprehensive benefits, and a culture that values collaboration, continuous improvement, and shared success.

Director - Product Led Growth Marketing

Company: G-P

Location: USA

Posted Feb 01, 2025

GP is seeking an experienced Product-Led Growth Marketer to set up the PLG Marketing function, partner with the Product team, and drive customer acquisition and revenue growth through data-driven strategies. The role involves developing comprehensive growth plans, optimizing marketing funnels, and executing impactful campaigns. The ideal candidate should have 5+ years of experience in a PLG role within a B2B SaaS company, strong analytical skills, proficiency in marketing automation tools, and excellent communication skills. The annual gross base salary range is $140,000 - $175,000, plus an annual bonus opportunity. GP values its employees and offers excellent benefits and perks.

Recruiter

Company: User Interviews

Location: USA

Posted Feb 01, 2025

User Interviews is a Series B startup that specializes in participant recruitment and management for user research. They are growing and seeking a Recruiter to join their Talent team. The Recruiter will be responsible for full-cycle recruitment, building talent pipelines, representing the company authentically, collaborating with hiring managers, providing an exceptional candidate experience, optimizing hiring processes, and driving data-driven recruiting. The ideal candidate will have 2+ years of full-cycle high-volume recruiting experience, strong sourcing skills, excellent people skills, and proficiency with ATS tools. The company offers competitive benefits, including a base salary of $80k+, stock options, comprehensive health coverage, and flexible work arrangements.

Senior Product Designer

Company: AffiniPay

Location: USA

Posted Feb 01, 2025

The job posting is for a Senior Product Designer role that involves driving impactful design, collaborating across teams, innovating with scale, and inspiring others. The ideal candidate should have a bachelor's or master's degree in a related field, extensive experience in UX design, advanced user research and testing skills, technical expertise in HTML, CSS, JavaScript, and frontend development frameworks, strong collaboration and leadership skills, strategic thinking abilities, expert knowledge of design tools, and an expert understanding of design systems.

Senior Software Engineer, Insurance Engineering - Growth

Company: Airbnb

Location: USA

Posted Feb 01, 2025

The Insurance Engineering team at Airbnb is seeking a talented and diverse software engineer to help expand market share and drive revenue for existing protection products. The role involves working closely with cross-functional teams, driving lead in framework and tooling development, and nurturing a culture of technical quality. The ideal candidate should have a Bachelor's or Master's degree in CS or equivalent, 5+ years of software development experience, proficiency in JVM languages, and experience with frontend and backend development including GraphQL. Prior experience in a startup or fast-paced environment is a plus. The role is remote-eligible and Airbnb is committed to diversity and inclusion.

Senior Product Marketing Manager

Company: Teikametrics

Location: USA

Posted Feb 01, 2025

Teikametrics is seeking a data-driven Senior Product Marketing Manager to enhance the adoption, engagement, and retention of their AI SaaS platforms. The ideal candidate should have strategic thinking, data-driven decision-making skills, and experience in SaaS, adtech, or ecommerce industries. Key responsibilities include GTM strategy development, competitive landscape analysis, customer communication, content creation, customer insights, sales enablement, campaign management, customer journey optimization, content leadership, and stakeholder collaboration. The company offers a competitive benefits package, remote work opportunities, and a flexible work schedule.

Lead Product Researcher

Company: AffiniPay

Location: USA

Posted Feb 01, 2025

The role of a Distinguished User Experience UX Lead Researcher involves overseeing the entire user experience research process, developing research methodologies, leading qualitative and quantitative studies, and collaborating with cross-functional teams. The ideal candidate should have 6+ years of industry experience, a strong understanding of user-centered design principles, and the ability to lead a small team. The role requires creating compelling presentations, staying updated on industry trends, and evaluating research processes for quality and effectiveness.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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