Customer Success Manager Jobs in USA
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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.
ERP Administrator
Company: GuidePoint Security
Location: USA
Posted Jan 29, 2025
The ERP Administrator at GuidePoint Security will work on the cutting edge of Information Technology and Information Security. They should have a strong interest and capability in creating user information solutions by documenting business processes, gathering requirements, evaluating priorities, and creating highly effective solutions. The role involves demonstrating strong interpersonal, verbal, and written communication skills, providing exceptional customer service, and eliciting, documenting, and refining business and nonfunctional requirements. The candidate should drive simplicity in process and design to support scalability and reliability, improve systems by studying current practices and industry trends, and adhere to standards and IT best practices. They must be able to work independently and collaborate with a larger team, communicate progress, challenges, and issues effectively, and prioritize projects while maintaining timelines and providing an appropriate level of service to the business. The candidate should have a Bachelor's degree in a relevant discipline or equivalent experience, 5+ years of NetSuite functional and development experience or equivalent ERP experience, and CPA Certification or Certified NetSuite Professional is a plus. Approximately 10 out-of-town travel to regional offices and/or data centers is required.
Strategic Sourcing Manager - Services Sourcing
Company: Reddit
Location: USA
Posted Jan 29, 2025
Reddit is seeking a Strategic Sourcing Manager to lead high-impact initiatives, manage negotiations and RFPs, and improve vendor margins. The role involves working closely with internal stakeholders and vendors, and requires 5+ years of strategic sourcing experience, preferably in services sourcing categories. The ideal candidate will have a results-oriented mindset, strong communication skills, and proficiency in procurement systems. Benefits include comprehensive healthcare, 401k match, family planning support, mental health benefits, flexible vacation, generous parental leave, and paid volunteer time off.
Software Development Engineer II - Navigation API
Company: Mapbox
Location: USA
Posted Jan 29, 2025
Mapbox is a leading real-time location platform, offering a comprehensive set of tools for navigation of people, packages, and vehicles. With over 35 million registered developers, Mapbox is known for its flexibility, security, and privacy compliance. The Navigation API team develops and operates web services for strategic navigation initiatives in consumer, automotive, and logistics sectors. They maintain high-traffic read APIs and distributed ETL pipelines. As a Software Development Engineer II, you'll balance rapid development with service reliability, collaborate with your team, design scalable systems, promote operational excellence, reduce technical debt, and uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.
Senior Area Sales Manager - Named Accounts
Company: GitLab
Location: USA
Posted Jan 29, 2025
GitLab, an open-source software company, is seeking a Senior Area Sales Manager to lead a dynamic sales team and surpass growth goals. The role involves developing strategies to expand the client base, recruiting top talent, managing a team of Area Sales Managers, and maintaining and growing accounts. The ideal candidate should have demonstrated sales leadership experience, consistently achieved bookings targets, and have strong relationship building and negotiation skills. GitLab values results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion, and belonging.
Customer Experience Associate
Company: Nutrafol
Location: USA
Posted Jan 29, 2025
Nutrafol is looking for a remote Customer Experience Associate to enhance customer experience and team efficiency. The role involves answering customer calls, resolving escalations, and assisting with website navigation. Requirements include 13 years of customer experience, proficiency in platforms like ZenDesk, Salesforce, and Microsoft Office, strong communication skills, a positive approach, problem-solving skills, and a passion for health and wellness. Bilingual in English-Spanish is preferred.
Manager - Deal Desk
Company: Restaurant365
Location: USA
Posted Jan 29, 2025
Restaurant365, a SaaS company revolutionizing the restaurant industry, is seeking a Deal Desk Manager. The role involves streamlining quote-to-cash processes, leading a team of Deal Desk professionals, and ensuring compliance with SaaS accounting principles. The ideal candidate should have 3-4 years of Deal Desk or Sales Operations experience in B2B SaaS sales, excellent understanding of end-of-month and end-of-quarter closing procedures, and strong experience in contracting and negotiations. The position offers a salary range of $125,000 - $145,000, along with comprehensive benefits and equity options.
Sr. Director - Digital Product
Company: Nutrafol
Location: USA
Posted Jan 29, 2025
The Sr Director of Digital Product at Nutrafol is a visionary leader responsible for shaping and executing the digital strategy, content experience, and product roadmap across eCommerce and the mobile app. This role requires exceptional leadership, extreme ownership, and a relentless drive for results. The responsibilities include owning and driving the digital roadmap, leading content strategy, overseeing eCommerce site and app management, partnering with various teams for product launches, ensuring brand consistency, driving digital product innovation, owning performance metrics, leading a high-performing team, managing external vendors, overseeing AB testing, and ensuring SEO best practices. Success is measured by high-performing platforms, seamless product launches, protected brand identity, clear digital roadmap, and a thriving team.
Sr. Sales Commissions Analyst
Company: Reddit
Location: USA
Posted Jan 29, 2025
Reddit's Strategic Finance team is looking for a Senior Sales Commissions Analyst to manage, analyze, and optimize sales commission processes. The role involves developing and maintaining commission plans, ensuring accurate and timely payouts, and providing analytical support to boost sales performance. The ideal candidate should have 5+ years of experience in sales commission processing, strong analytical skills, and proficiency in Salesforce and G Suite. The role offers comprehensive healthcare benefits, 401k matching, workspace benefits, personal and professional development funds, family planning support, flexible vacation, 4+ months paid parental leave, and paid volunteer time off.
Senior Marketer
Company: Maven
Location: USA
Posted Jan 29, 2025
Maven is seeking a community-led growth engineer to leverage its strong social presence and expert instructors for explosive growth. The role involves developing a social brand vision, ideating and executing growth tactics, creating content, and collaborating with a small, high-ownership team. The ideal candidate has experience in community-driven growth, exceptional brand and content taste, strong written communication skills, and quantitative understanding. Maven is a founder-led company offering competitive compensation and benefits, with a focus on remote work and cross-functional learning.
Verification Examiner
Company: American Specialty Health Incorporated
Location: USA
Posted Jan 29, 2025
American Specialty Health Incorporated is hiring a Verification Examiner for a remote position. The role involves verifying practitioner credentials, maintaining confidentiality, and communicating with practitioners. Qualifications include a high school diploma, industry experience, computer proficiency, and strong communication skills. The company is an Equal Opportunity Employer.
Sustainability Reporting Manager
Company: Lime
Location: USA
Posted Jan 29, 2025
Lime, a leading global electric vehicle company, is seeking a Sustainability Reporting Manager to advance its commitment to a carbon-free future. The ideal candidate will have experience in ESG reporting, preferably in the transportation or technology sectors, and a strong understanding of various sustainability reporting frameworks. They will lead the delivery of reporting strategy, develop systems for tracking sustainability data, ensure compliance with ESG regulations, and drive projects related to carbon inventories and materiality assessments. The role is remote, but the ideal candidate should be based in NYC, Seattle, or Chicago.
Senior Success Strategy Operations Analyst
Company: HubSpot
Location: USA
Posted Jan 29, 2025
The HubSpot Customer Success Strategy and Operations CSSO team is seeking a Senior Strategy and Operations Analyst. The role involves providing data-driven support, maintaining headcount and capacity forecasts, understanding global demands, and partnering with leaders on regional projects. The ideal candidate should have a CustomerFirst mindset, strong communication skills, advanced Excel knowledge, and experience with SQL and data visualization software. Prior experience in management consulting, finance, strategy, and ops is a plus. The cash compensation range is $118,500 - $189,600 annually.