Customer Success Manager Jobs in USA
295,429 open positions · Updated daily
Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.
Community Manager
Company: Gusto, Inc.
Location: USA
Posted Jan 19, 2025
The Community Programs Manager at Gusto will play a crucial role in managing and executing programs for entrepreneurs. This role involves community engagement, program development, operational strategy, budget management, logistics, and cross-functional relationships. Key attributes include being dependable, results-driven, and empathetic. The ideal candidate should have 47 years of experience in community or event management within the SMB sector, strong project management skills, excellent communication abilities, and proficiency in event management software. The cash compensation for this role ranges from $110,000 to $164,000 annually, depending on location.
Head of Consumer Marketing - MetaMask
Company: Consensys
Location: USA
Posted Jan 18, 2025
MetaMask, the world's leading web3 wallet, is seeking a strategic and innovative Head of Consumer Marketing. This role involves defining MetaMask's marketing strategy, overseeing product launches, cultivating a community of over 30 million monthly active users, and fostering collaboration between Product and Marketing teams. The ideal candidate will have 10+ years of marketing experience, a proven track record in consumer-focused roles, and a deep understanding of web3 blockchain or crypto technologies. They will lead a dynamic team in a high-growth environment, driving consumer adoption, monetization, and innovation in the Web3 space.
Sr. Manager - Technical Delivery (PSE)
Company: GitLab
Location: USA
Posted Jan 19, 2025
The role of Senior Manager Technical Delivery at GitLab involves leading Professional Services Engineers who provide installation, migration, training, and advisory services to customers. This includes handling installations from single-node Omnibus to large reference architectures, and advisory services across the entire GitLab feature stack. The role requires interfacing with customers and GitLab Product Engineering teams to ensure customer success and drive improvements into GitLab features and processes. Key responsibilities include establishing and managing goals for Professional Services Engineers, identifying process improvements, developing thought leadership presentations, leading and coaching team members, managing resource assignments, reviewing statements of work, leading consulting delivery, staying updated on GitLab product releases, managing operational metrics and financial goals, collaborating with peers for efficiency improvements, being a trusted advisor to sales teams, delivering updates on key engagements, and demonstrating progressive experience in managing professional services or customer success. GitLab supports this role with benefits for health, finances, and wellbeing, an all-remote asynchronous work environment, flexible paid time off, team member resource groups, equity compensation, a growth and development budget, parental leave, and home office support.
Director of Video Production/Head of YouTube
Company: HubSpot
Location: USA
Posted Jan 18, 2025
HubSpot Media is seeking a senior content leader to lead the video strategy for its B2B content company, which reaches 50 million people monthly through various channels. The ideal candidate will have experience in creating successful YouTube content, scaling high-growth video teams, and managing cross-functional teams. They will be responsible for implementing an editorial strategy that drives audience growth and customer acquisition, setting a high bar for editorial excellence, and guiding a team of producers, scriptwriters, editors, and motion designers. The role offers a competitive cash compensation range of $240,000 to $384,000 annually, along with potential equity and benefits.
Staff Software Engineer - Labels
Company: Shippo
Location: USA
Posted Jan 18, 2025
Shippo, a leading shipping layer for ecommerce, is seeking a Staff Software Engineer for its Labels team. The role involves designing scalable solutions for Shippo's label API and carrier integrations, optimizing label generation, streamlining refund processes, and mentoring team members. Key responsibilities include software service design and deployment, promoting microservices, enhancing the CI/CD pipeline, ensuring system performance, architecting database schemas, leading system design, participating in peer reviews, collaborating with business teams, providing on-call support, championing testing and automation, engaging in business development, and demonstrating leadership and influence. The ideal candidate will have proven experience leading high-impact projects, extensive technical expertise, exceptional communication skills, a customer focus, strong coding skills, strategic thinking, problem-solving abilities, a commitment to excellence, and an advanced degree in Computer Science or related field.
Security Architect - Telecommunications
Company: Twilio
Location: USA
Posted Jan 19, 2025
Twilio is seeking a Security Architect with extensive experience in telecom-specific security challenges, technologies, and standards. The role involves designing and implementing security standards across a broad range of Twilio products and services, identifying and extending telecom-specific requirements, and driving the security of telecommunications systems and protocols. The ideal candidate will have a proven track record in reducing risks in complex telecommunications environments and collaborating with technical teams. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more.
Marketing Specialist
Company: Aleph
Location: USA
Posted Jan 18, 2025
Aleph, a Financial Planning and Analysis (FP&A) tool, is revolutionizing the industry with its seamless data centralization and user-friendly platform. Founded by Stanford and MIT alumni with experience from top-tier companies, Aleph is backed by prominent VCs and serves notable clients like Turo, Notion, and Zapier. The company is currently hiring a marketing professional to help expand its reach in the competitive FP&A market, offering a remote position within the Americas.
Account Executive (Director of Strategic Accounts)
Company: OfferFit
Location: USA
Posted Jan 18, 2025
OfferFit is seeking an Account Executive Director of Strategic Accounts to lead new and existing senior customer relationships. The role involves working closely with business development and marketing teams, leading discussions with potential customers, and determining the highest-impact applications of OfferFit's AI solution. The successful candidate will build relationships with senior leaders at customer companies, communicate customer needs to product and marketing teams, and sell a product with strong product-market fit. OfferFit provides strong support from leadership, prioritizes sales, and offers a fast-paced, supportive, and professional team environment. The ideal candidate is an execution-focused leader, people person, process-driven, entrepreneurial, technology enthusiast, clear communicator, and sales expert with a history of enterprise sales and familiarity with SPIN selling and MEDDPICC qualification methodology.
Legal Intern - Tax
Company: Airbnb
Location: USA
Posted Jan 18, 2025
Airbnb is seeking a Legal Intern for its Tax team for the 2025 Summer Intern Program. The intern will be integrated into a team, contributing to challenging projects and gaining real-world experience. The ideal candidate is a first or second-year law student with a demonstrated interest in tax law, excellent communication skills, and adaptability. The role is remote-eligible and offers a pay rate of $4800 per hour.
Global Events Lead
Company: Cobalt
Location: USA
Posted Jan 18, 2025
Cobalt, a remote cybersecurity company, is seeking a dynamic Global Events Leader with at least 5 years of event management experience, including 2 years as an Event Lead in a cybersecurity firm. The role involves developing and implementing event strategies, managing budgets, and overseeing onsite logistics. The ideal candidate should have experience in trade shows, field events, and virtual events, and possess strong cross-functional collaboration skills. Cobalt offers competitive compensation, benefits, and opportunities for professional growth.
Customer Support Representative
Company: Purity Coffee
Location: USA
Posted Jan 19, 2025
Purity Coffee is seeking a Customer Support Representative for a remote position with the option of onsite work in Greenville, SC. The role involves multichannel customer support, including phone, email, live chat, and occasional weekend shifts. The representative will manage 150-250 support tickets weekly, participate in team meetings, and contribute to departmental strategic planning. The ideal candidate should have excellent communication skills, problem-solving abilities, and patience. Familiarity with the coffee industry is a plus. Benefits include paid time off, medical, dental, and vision insurance, 401K, life insurance, and personal development benefits.
Staff Engineering Program Manager
Company: Lime
Location: USA
Posted Jan 19, 2025
Lime, a leading electric vehicle company, is seeking a Staff Engineering Program Manager to lead the development of next-generation vehicles and accessories. The role involves coordinating a cross-functional team, facilitating technical discussions, managing program costs, and ensuring timely delivery. The ideal candidate should have 6+ years of program management experience, a strong technical background, and excellent communication skills. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.