Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Sales Director

Company: Later

Location: USA

Posted Dec 31, 2024

Later, a unified business combining Mavrck and Later, is seeking a growth-stage sales professional with 5+ years of SaaS experience, preferably in influencer marketing, social media, and affiliate marketing. The role involves identifying and qualifying potential customers, understanding their needs, positioning Later's platform, negotiating deals, and maintaining a sales pipeline. The company values inclusivity, diversity, and emotional intelligence, offering competitive compensation, stock options, and benefits. The position is remote, with hubs in Boston, Vancouver, Toronto, and Vancouver WA.

IT Audit Manager

Company: Figma

Location: USA

Posted Dec 31, 2024

This is a full-time role in IT SOX compliance at Figma. The IT Audit Manager will evaluate and support the development of a strong IT SOX compliance program, collaborating with IT finance, GRC, and external auditors. The role involves assessing control effectiveness, identifying gaps, and providing actionable recommendations for improvement. It also offers the opportunity to manage additional IT audit activities and shape a foundational compliance function in a dynamic SaaS environment.

Inside Sales Specialist - Enterprise Technology Solutions

Company: Neweratech

Location: USA

Posted Dec 31, 2024

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. The company offers end-to-end technology solutions at scale, prioritizing a team-oriented culture and continuous training. The Inside Sales Representative (ISR) role supports New Era's Global Digital Transformation efforts by driving lead generation pipeline development and campaigns in collaboration with strategic partners Microsoft and SAP. The ISR is responsible for prospecting, qualifying, and nurturing leads to create opportunities for the Business Development team. The role requires a hunter mindset, spending the majority of time on phone, email, and social media networks to develop meaningful business relationships and uncover opportunities. The ISR will also collaborate with Microsoft and SAP to drive joint campaigns leveraging partner ecosystems to generate mutual growth opportunities.

Low Level Embedded Developer

Company: High Tech Genesis

Location: USA

Posted Dec 31, 2024

High Tech Genesis is seeking a skilled LowLevel Embedded Engineer for a remote contract position in the USA. The role involves working with the project manager and sales team on services sales opportunities, designing and developing complete solutions, and serving as the customer-facing technical expert. The ideal candidate should have 5+ years of C language expertise, demonstrated experience in developing embedded real-time systems, and strong written and verbal communication skills.

Director, Engineering

Company: 1Password

Location: USA

Posted Dec 31, 2024

1Password is seeking a Director of Engineering with experience leading large teams and delivering cross-functional projects. The role is remote and based in Canada and the US. The company values simplicity, honesty, and a human-centric approach to solving problems. Successful applicants will be required to complete a background check.

Product Marketing Manager

Company: G-P

Location: USA

Posted Dec 31, 2024

The role involves crafting compelling messaging and strategies for GPs AIpowered products, requiring a deep understanding of the competitive landscape, customer needs, and product features. The responsibilities include customer empathy and persona development, market and competitive understanding, value proposition creation, effective product launches, marketing campaigns, content creation, and metrics optimization. The ideal candidate should have 4+ years of B2B SaaS product marketing experience, strong storytelling skills, and expertise in designing customer-centric marketing strategies.

Corporate Relations Specialist

Company: Mercy For Animals

Location: USA

Posted Dec 31, 2024

Mercy For Animals is seeking a Corporate Relations Specialist to engage with major food companies, producers, and other food industry entities to promote progressive farmed animal welfare policies and increase accountability and public progress reporting for policy commitments. The ideal candidate should have a minimum of one year of professional experience in corporate relations, campaigning, issue advocacy, communications, sales, or a closely related area.

Deputy Compliance Officer

Company: CloudWalk

Location: USA

Posted Dec 31, 2024

The text is about CloudWalk, a fast-growing fintech company seeking a Compliance Officer to ensure regulatory compliance and maintain ethical integrity. The role involves developing and implementing compliance policies, managing regulatory applications, and utilizing AI for compliance process optimization. The company values technology, innovation, and continuous process automation.

Creative Digital Producer

Company: Seer Interactive

Location: USA

Posted Dec 31, 2024

Seer Interactive, a remote-first digital marketing consultancy and Certified BCorp, is seeking a seasoned digital producer with 5+ years of agency experience. The role involves managing multiple high-profile projects, collaborating with various teams, and ensuring timely, budget-conscious delivery. Essential skills include strong time management, leadership, knowledge of diverse digital design assets, and proficiency in project management tools. The ideal candidate will integrate into the team, proactively solve problems, and align deliverables with client objectives. Compensation ranges from $75,000 to $102,000 per year, with benefits including an inclusive environment and equal opportunity employment.

Junior Product Manager

Company: Anatomage, Inc.

Location: USA

Posted Dec 31, 2024

Osteoid, a wholly owned dental-focused subsidiary of Anatomage, is seeking an entry-level Product Manager. The role involves conducting market research, developing products, collaborating with engineering teams, monitoring product performance, and creating customer-facing content. The ideal candidate should have a bachelor's degree in a technical or medical field, at least 1 year of experience in product-related or customer-facing positions, and strong communication and presentation skills. The company offers competitive benefits including health, dental, and vision care, 401K savings plan, generous PTO, and a casual work culture.

Supervisor, Client Partnership

Company: Code3

Location: USA

Posted Dec 31, 2024

Code3 is an integrated marketing agency seeking a Supervisor Client Partnership for the Health Beauty and B2B vertical. The role involves building and fostering client relationships, translating business briefs into actionable campaign briefs, and providing thought leadership. The ideal candidate should have 4+ years of digital media experience, a strong focus on Commerce media, and a proven track record in client retention and upsells. The agency offers full medical and dental benefits, flexible time off, and ongoing learning opportunities.

Full Stack React/Node.js Engineer

Company: Softermii

Location: USA

Posted Dec 31, 2024

Softermii is an experienced outsourcing and outstaffing company with a team of over 120 specialists. They have successfully navigated challenges like the COVID-19 pandemic and war aggression against Ukraine. Their mission is to turn any idea into a valuable product. They are expanding from a regular outsourcing business to an ecosystem of outsourcing, education, and product development companies. They are currently hiring a software engineer with 5+ years of experience in fullstack development using React, React Native, and Node.js. The company offers a supportive work environment, flexible working hours, and opportunities for professional growth and development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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