Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Software Engineer - Internal Tools

Company: Rula

Location: USA

Posted Dec 25, 2024

The text expresses a strong commitment to mental health care, aiming to make it as important as physical health. The company believes in treating the whole person, not just the symptoms, and aims to create a world where mental health is not stigmatized. They are looking for a software engineer to work on building streamlined workflows for the support team and maintaining the platform for other engineering teams. The company values collaboration, wellbeing, and diversity.

Insights Manager II

Company: Instacart

Location: USA

Posted Dec 25, 2024

Instacart is a Flex First team that offers safe and flexible earnings opportunities to Personal Shoppers. The Insights Manager role involves leveraging data and analytics to gain a deep understanding of the business, uncover trends, and help drive critical business decision-making for key retailers and CPG categories. The role requires strong analytical skills, proficiency in SQL, Excel, and data visualization tools, and the ability to deal with ambiguity and manage senior stakeholder relationships.

Social Media Lead

Company: Ondo Finance

Location: USA

Posted Dec 25, 2024

Ondo Finance is a company that provides institutional-grade blockchain-enabled investment products and services. They have a technology arm for decentralized finance and an asset management arm for tokenized funds. They were the first to tokenize US Treasuries and have since expanded into other assets. They are focused on incubating protocols for tokenized real-world assets and traditional crypto. They are backed by prominent investors and are currently the leaders in AUM. They are looking for a Social Media and Community Lead to work on their voice on various community channels and engage with the crypto community.

Product Manager - App Co-Pilot

Company: Super.com

Location: USA

Posted Dec 25, 2024

The text describes a high-growth tech company, Supercom, that values its employees and aims to supercharge their careers. The Product Management team is a high-performing team focused on creating meaningful, impactful products. The role is suitable for product managers looking to grow and execute. The responsibilities include supporting PRDs, experimenting, compiling insights, managing the backlog, and leading ceremonies. Preferred experience includes 2+ years in B2C product management, working with engineering and design teams, and shipping products to market.

Senior User Experience Researcher

Company: AuditBoard

Location: USA

Posted Dec 25, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform with over $200M ARR and rapid growth. They are recognized by Deloitte as one of the 500 fastest-growing tech companies in North America. The company is looking for a Sr User Experience Researcher to help build and shape their discovery and research process.

Senior Financial Analyst

Company: Cielo

Location: USA

Posted Dec 25, 2024

Cielo is a leading global RPO partner offering innovative solutions for business impact. They are an equal opportunity employer seeking a Senior Financial Analyst to serve as a business partner to operational leadership, prepare and analyze management reporting, and collaborate with the finance team to improve processes and solve challenges. The role is remote for US-based candidates and may require occasional in-office meetings in Milwaukee.

Research Analyst

Company: Harrisinsights

Location: USA

Posted Dec 25, 2024

The Harris Poll is seeking a Research Analyst to join their Brand Custom Research Team. The role involves working on research projects to solve clients' business challenges, collaborating with a team of seasoned researchers and industry leaders, and providing actionable insights to help clients develop and enhance their brand strategies. The ideal candidate has experience in market research, is well-versed in both quantitative and qualitative primary research methodologies, and has strong communication skills. The position requires exceptional attention to detail, the ability to manage multiple projects simultaneously, and fostering strong internal and client relationships.

Senior Database Administrator

Company: insightsoftware

Location: USA

Posted Dec 25, 2024

The job description is for a Senior Database Administrator role at InsightSoftware. The candidate should have 7+ years of hands-on experience as an MS SQL Administrator and 3+ years of experience with Oracle and PostgreSQL. The role involves maintaining reliable fault-tolerant DB infrastructure for a growing customer base. The candidate will be responsible for installing patches, maintaining databases, providing DBA services, managing backups, and ensuring disaster recovery plans. Relevant certifications and experience with Linux, Azure, and multitenant SaaS applications are preferred.

Manager, Sales Development

Company: Hostanalytics

Location: USA

Posted Dec 25, 2024

Planful is seeking a Sales Development Manager to lead the West Coast SDR team and contribute to the company's record-breaking growth. The role involves working closely with current SDRs, identifying and connecting with prospects, and helping them articulate Planful's value proposition. The ideal candidate is a former SDR with at least one year of prospecting experience and a track record of success in a leadership role.

Senior Accounting Manager

Company: Affirmedrxpbc

Location: USA

Posted Dec 24, 2024

The text describes a role at AffirmedRx, a company focused on improving healthcare outcomes through clear, honest, and trustworthy pharmacy benefit management. The Senior Accounting Manager will oversee financial reporting, month-end close processes, accounting operations, internal controls, and compliance. They will also support strategic initiatives, team leadership, and collaboration with cross-functional teams. The ideal candidate has a bachelor's or master's degree in accounting, CPA or CMA certification, and at least 7 years of progressive accounting experience.

Client Success Lead

Company: Affirm

Location: USA

Posted Dec 25, 2024

Affirm is reinventing credit to make it more honest and friendly, offering flexible buy now pay later options without hidden fees or compounding interest. They are committed to building partnerships with merchants for long-term growth and are looking for a Client Success Manager to work with key accounts, implement strategies, and promote marketing best practices. The role offers a competitive compensation package and is a remote-first position.

Sr. Software Engineer

Company: iBASE-t

Location: USA

Posted Dec 25, 2024

The Sr Software Engineer role involves leading data management and integration, configuring based on user stories, and working with the client partner to estimate requirements. The role requires technical leadership, experience in software development, and knowledge of various tools and technologies. The company offers a comprehensive benefits package and is committed to providing equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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