Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Sales Engineer

Company: MeridianLink

Location: USA

Posted Dec 24, 2024

MeridianLink, a leading fintech company, is seeking an experienced Sales Engineer for their Consumer Origination division. The role involves presenting platform demonstrations, assisting sales representatives, and creating value positions. Qualifications include previous sales engineering experience, excellent communication skills, and a Bachelor's degree in Marketing, Business Administration, or a related field. MeridianLink aims to empower and innovate in the financial services industry using latest technologies.

Account Manager

Company: Quantum Metric

Location: USA

Posted Dec 24, 2024

Quantum Metric is looking for an Account Manager to join their growing Customer Success team. The role involves providing a seamless experience to customers from onboarding through renewal and expansion. The Account Manager will work closely with other members of the team and with internal teams like Sales and Marketing to grow their customer base. The successful candidate will be an advocate for their customers and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization.

Senior Account Manager - Technology

Company: Newfront

Location: USA

Posted Dec 24, 2024

This position is responsible for developing, communicating, and service needs for client companies and for retaining large complex accounts through relationship management. The role is a salaried, exempt, and full-time position reporting to the Senior Account Executive and Team Leader. The position requires seasonal or intermittent traveling to visit clients and prospects. The individual must have excellent communication skills, advanced knowledge of Microsoft Office, and the ability to train, delegate, and provide feedback. The role also requires the ability to adapt to issues and client needs, excellent time management skills, and the ability to learn and adopt new technology systems and software applications.

Principal Platform Engineer

Company: PublicSq.

Location: USA

Posted Dec 24, 2024

PublicSquare Company Values emphasizes the importance of freedom, truth, family, small business, and the American nation. They prioritize nonnegotiable constitutional rights and government limitations. The role of a Principal Platform Engineer involves building and supporting critical infrastructure, collaborating with teams, and ensuring security, scalability, and maintainability. The company offers competitive benefits and a positive work environment.

Inbound Business Development Representative

Company: Bloomerang

Location: USA

Posted Dec 24, 2024

Bloomerang is seeking a proactive and motivated individual to grow their customer base by fielding marketing qualified leads for the sales team. The role requires exceptional verbal and written communication skills, strong time management, and a solid understanding of Bloomerang's product features and the competitive landscape. The successful candidate will be part of a mission-driven culture built on core values of Simplify Care and Act.

Spanish/English (Bilingual-Spanish Support) Premier Support Advocate

Company: Thumbtack

Location: USA

Posted Dec 24, 2024

Thumbtack is a virtual-first company seeking a Premier Support Advocate for their Spanish support team. The role involves handling inbound requests in Spanish, providing high-quality customer service, and maintaining excellent knowledge of Thumbtacks products and services. The ideal candidate should have bilingual and professional Spanish proficiency, 2+ years of experience in a customer service role, and strong communication skills.

Technical Support Specialist

Company: ClickView

Location: USA

Posted Dec 24, 2024

ClickView is seeking a Technical Support Specialist to provide exceptional product and technical support to customers across the US. The ideal candidate will have a genuine love of customer service and technology, and be able to prioritize workload, take ownership of tasks, and work in a team environment. The role offers paid leave, 401k match, Platinum health insurance, flexible working, learning and development budgets, and a wellbeing policy. ClickView is an Australian-owned company with over 80 employees worldwide, founded in 2003, and is revolutionizing how video can be utilized to increase student engagement and boost student outcomes.

Project Coordinator, Land Solutions

Company: Atwellgroup

Location: USA

Posted Dec 24, 2024

Atwell LLC is a leading consulting engineering and construction services company with a strong national presence and a diverse award-winning project portfolio. They are a privately owned company with over 1400 passionate team members across 40+ locations and growing. Atwell is recognized for its exceptional work, receiving 8 consecutive years of Best Places to Work Hot Firm Nationally by Zweig Group, being recognized as the 7th top firm in the US by Zweig Group, and being ranked in the ENR Top 500 and every region. They are also named in the Top 50 Coolest Places to Work by Crain Magazine. Atwell is seeking a Land Solutions Project Coordinator to provide essential support to Project Managers and the Leadership Team.

Senior Clinical Trial Manager

Company: Outpacebio

Location: USA

Posted Dec 24, 2024

Outpace Bio is a pioneering company in the field of cell therapy for solid tumors, using AI-powered protein design to enhance immune cells' function inside patients. They are developing cell therapies with unprecedented efficacy, transforming how engineered T cells interact with cancer and the immune system. The company is led by experts in computational protein design and engineered cell therapies, with a focus on diversity, inclusion, and open collaboration. They have recently secured $144 million in Series B funding to accelerate their pipeline, including their lead candidate OPB101, a mesothelin-specific chimeric antigen receptor CAR T cell enhanced by Outpaces proprietary technologies.

Brand Designer

Company: Greenlight

Location: USA

Posted Dec 24, 2024

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They offer an award-winning banking app for families, with features like automated allowance, chore management, flexible spend controls, and investments for the family's future. The company believes in creating a better future for the next generation and is looking for a Brand Designer to help grow their visual brand identity.

Project Controls Technician I

Company: AECOM

Location: USA

Posted Dec 24, 2024

AECOM is a global infrastructure consulting firm seeking a Project Controls Specialist I to support their civil infrastructure team. The company offers comprehensive benefits, a dynamic work environment, and opportunities for growth. They are committed to environmental, social, and governance priorities and foster a respectful workplace.

Brand Marketing Designer

Company: SOULCHI

Location: USA

Posted Dec 24, 2024

The job posting is for a Graphic Designer role at SOULCHI, an equity-based startup focused on transformational change and sustainable development. The designer will be responsible for leading innovation efforts, collaborating with cross-functional teams, and creating responsive graphics. The company offers flexibility in working hours and a fair equity-based compensation model. The mission is to shape a more harmonious and sustainable world through innovation and values.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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