Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Senior Analyst/Biostatistician

Company: Altarum

Location: USA

Posted Dec 23, 2024

Altarum Institutes Applied Research and Analytics Practice Area is seeking a Senior Analyst/Biostatistician to join their fast-paced, demanding but rewarding consulting environment. The ideal candidate will bring a strong working knowledge of statistics and experience educating clients about statistical study design for policy-level outcomes. The role will include advanced statistical analysis, research study design, data collection, data analysis, and developing reports and other communications that portray findings in a compelling way for a broad range of audiences. The successful candidate will also bring experience in business development, networking, and developing strong partner relationships.

Senior Business Development and Sales Manager - Performance

Company: Kickstarter PBC

Location: USA

Posted Dec 23, 2024

The text describes a job opening for a Senior Business Development and Sales Manager at Kickstarter. The role involves leading creator acquisition efforts, building a high-performing sales system, and driving revenue growth. The ideal candidate should have extensive experience in performance marketing, sales, and account management. The position is eligible for a performance-based bonus and offers a base salary range of $170,000 - $185,000 in the United States.

UX Researcher

Company: Excella

Location: USA

Posted Dec 23, 2024

Excella is a leading provider of Agile software development and data and analytics solutions, offering a flexible work-life balance, top-notch benefits, and a supportive work environment. They provide 8 weeks of parental leave, discounted pet insurance, and a Carecom membership with 3 backup emergency child or elder care days annually. Excella also offers a Workplace Allowance, paid professional development, and emphasizes diversity and inclusion. They are seeking a highly organized UX Researcher to join their growing team.

Sourcing Manager - Packaging

Company: hims & hers

Location: USA

Posted Dec 23, 2024

The role of a Sourcing Manager Packaging at Hims amp Hers involves leading new vendor exploration, managing business relationships, supporting sourcing and package development, and ensuring cost savings and sustainability. The candidate must have a BS+ degree in Package Engineering, Packaging Sales Procurement, or a similar discipline, along with 35 years of relevant experience. The position requires working with hazardous drugs and wearing PPE, and it involves physical exertion.

Sr Product Technical Support Regional Engineer

Company: Johnson Controls

Location: USA

Posted Dec 23, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They offer a competitive salary, comprehensive benefits, and a collaborative team environment. The Sr Product Technical Support Engineer role involves providing technical support for global products, creating and maintaining service bulletins, and driving product reliability through the Continuous Improvement Process.

Manager, Financial Planning & Analysis

Company: Wpromote

Location: USA

Posted Dec 23, 2024

The Role as a FPampA Manager at Wpromote offers the opportunity to lead from the financial front, collaborate with senior leadership and crossfunctional teams, and uncover actionable insights to boost financial performance and fuel business growth. The anticipated annual salary for this role will range from $145,000 to $170,000, and the total compensation package includes benefits such as unlimited PTO, extended holiday break, flexible schedules, and more.

SEO Specialist

Company: Jordan Digital Marketing

Location: USA

Posted Dec 23, 2024

Jordan Digital Marketing is a boutique agency offering SEO, content marketing, and organic acquisition services. They seek an SEO Specialist to support SEO account managers, optimize copy and landing pages, perform keyword research, and implement changes in CMS. The role requires 2+ years of SEO experience, data-driven mindset, and ability to meet client deadlines. Benefits include fully remote work, medical insurance, 401k, flexible working hours, and professional development.

Sales Planner

Company: The Athletic Media Company

Location: USA

Posted Dec 23, 2024

The Athletic is a digital sports media company that serves a multifaceted audience seeking a richer connection with immersive storytelling and a likeminded community of fans. The Sales Planner role is remote and involves supporting the RFP process, media planning, and client management. The position requires 12+ years of media experience and excellent communication skills. The Athletic offers comprehensive benefits and is an equal opportunity employer.

Sr AWS Architect

Company: CGI Group, Inc.

Location: USA

Posted Dec 23, 2024

CGI Federals is seeking a senior AWS architect to deliver IT excellence and create innovative solutions in the cloud. The role requires working with fellow AWS and Azure architects and engineers, and collaborating with clients to gather functional and technical requirements. The successful candidate will be required to meet hybrid working model requirements and support clients in AWS deployments, migrations, operations, and maintenance based on the AWS Well Architected Framework.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Dec 23, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners in Virginia. They prioritize client accessibility, integrity, and quality care. They operate under the idea that success is achieved by focusing on one job and being great at it. They offer a fully remote position with on-staff MAs, guaranteed pay, PTO, and additional bonus opportunities. They provide full credentialing support, professional development opportunities, and a team culture that supports career advancement.

Virtual Therapist

Company: Walden

Location: USA

Posted Dec 23, 2024

Walden Behavioral Care is seeking a Therapist with experience working with adults to provide brief individual and family therapy, case management, and therapy group leadership on an interdisciplinary team. The program is currently fully virtual and offers a competitive compensation package, medical dental and vision insurance coverage, retirement plans, and professional development opportunities.

Product Marketing Manager - PipeGen

Company: Apollo.io

Location: USA

Posted Dec 23, 2024

Apollo is seeking a senior end-to-end product marketer to drive growth for their core business. This role involves shaping product direction, launching new products, and running integrated GTM motions. It requires a deep understanding of sales personas and cross-functional collaboration with R&D, GTM, and other teams. The role is fully remote and requires occasional travel to North America.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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