Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Senior Platform Engineer - Platform Infrastructure

Company: Alma

Location: USA

Posted Dec 21, 2024

The job posting is for a Senior Platform Engineer position at a remote-first company. The role involves designing, implementing, and maintaining cloud architecture solutions, collaborating with cross-functional teams, and contributing to cost management strategies. The company offers benefits such as health insurance, 401K, monthly stipends, and flexible PTO. The salary band is $200,000 - $220,000.

Events Director

Company: LearnLux

Location: USA

Posted Dec 21, 2024

LearnLux is seeking a skilled Events Director to lead their Event Marketing efforts, focusing on B2B2C growth. The role is 100% remote within the US. The Events Director will manage digital and in-person events, coordinate with producers, manage suppliers, and communicate with stakeholders. They will also cocreate the annual event roadmap, plan logistics, and execute promotional item strategies. The ideal candidate has 5+ years of event marketing experience and a passion to grow a team.

Senior Product Manager - Billing Platform

Company: Grow Therapy

Location: USA

Posted Dec 21, 2024

The role involves creating a game-changing payments experience for therapy, building technology to improve the therapy experience, and working closely with other teams to meet revenue cycle goals. The salary range is $160,000 to $210,000. The requirements include 5+ years of product management experience in healthcare billing, technical expertise, collaboration skills, user empathy, adaptability, teamwork, and self-motivation.

Video Editor

Company: Truv

Location: USA

Posted Dec 21, 2024

Truv empowers financial firms to underwrite with confidence by providing a frictionless and secure infrastructure that connects financial institutions and background screeners to 45+ payroll providers. The company believes in faster turnarounds and greater financial opportunities for both B2B and B2C audiences. They are looking for a skilled video editor to transform their video marketing with polished case studies, product showcase videos, training materials, and social media content.

Construction Manager - Global Real Estate

Company: Lime

Location: USA

Posted Dec 21, 2024

Lime is seeking a Manager of Global Warehouse Construction to join their Global Warehouse Operations team. The role involves managing and overseeing all capital construction projects, collaborating with local teams, and ensuring code compliance. The individual hired will be based in the US, with a preference for those living within one hour of a Lime warehouse on the East Coast. The role is primarily remote but requires regular visits to warehouse locations.

Manager – Demand Generation

Company: BPM LLP

Location: USA

Posted Dec 21, 2024

BPM is a forward-thinking accounting firm offering modern solutions to businesses worldwide. They focus on comprehensive assurance, tax, and consulting services for clients. BPM values diversity, inclusivity, and flexibility, providing meaningful careers and an integrated lifestyle for employees. They are seeking a Demand Generation Manager to drive growth through outbound marketing efforts.

Strategic Account Executive, Public Sector - DoD

Company: GitLab

Location: USA

Posted Dec 21, 2024

The role involves acting as a primary point of contact for GitLab's prospects and customers within the DoD, providing account leadership, and conducting sales activities. The ideal candidate has minimum 5+ years of experience selling into the DoD, strong major account management skills, and a desire to see customers benefit from their investment. The team aims to support government agencies in their digital transformation journey by delivering secure software faster and empowering collaboration.

Lead Frontend Engineer

Company: dscout

Location: USA

Posted Dec 21, 2024

Dscout is a fast-growing Series C-funded company seeking a Frontend Lead Software Engineer to build great software with them. They value technical quality, have a collaborative and agile environment, and work on a fast-paced project. The role involves leading the team's growth and the evolution of their tech. They use Apollo Client, TypeScript, and a design system for frontend development. The company also has a builder and analysis interfaces for researchers to manage and view data.

Senior Social Media Manager

Company: Paired

Location: USA

Posted Dec 21, 2024

The text is about a role for a Senior Social Media Manager at Paired, a mobile app focused on helping couples improve their relationships. The role involves growing the Paired community, expanding brand awareness, and managing social media channels. The ideal candidate should have creative sparkle, a clear POV on what makes shareable and engaging content, and be able to collaborate with the creative team and in-house relationship expert.

Staff Product Manager - Reddit Profiles

Company: Reddit

Location: USA

Posted Dec 21, 2024

The Reddit Pro team is a hub connecting consumers and power users on Reddit, with a mission to help brands, organizations, and power contributors thrive on Reddit. As the Staff Product Manager, you will lead the development of a holistic strategy for Reddit Profiles, focusing on self-expression, storytelling, and reputation building. The role requires setting a bold vision, driving execution, and collaborating across various teams. Key responsibilities include defining a vision for Reddit Profiles, developing tools for customization, collaborating with businesses, leveraging data science insights, and prioritizing user safety and privacy.

Enterprise Product Manager

Company: Upwork

Location: USA

Posted Dec 21, 2024

Upwork is seeking a Product Manager to join their Enterprise product team. The role involves working with top global companies in a dynamic and expanding field, addressing complex challenges as Upwork explores new ways of working with Enterprise companies. The ideal candidate has 4+ years of product management experience in a fast-paced environment, ideally in the HRTech space, and experience with products that are consumption-driven not just SaaS.

Technical Content Engineer

Company: Vercel

Location: USA

Posted Dec 21, 2024

Vercel, a company that provides a Frontend Cloud for developers, is looking for a Technical Content Engineer to join their team. The role involves creating high-quality content that resonates with a technical engineering audience, working with cross-functional teams, and ensuring the highest quality and value in public messaging. The ideal candidate should have at least five years of experience in a technical writing, developer experience, or related role.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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