Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Payroll Specialist

Company: LivePerson

Location: USA

Posted Dec 22, 2024

The text describes a role as a Payroll Specialist at LivePerson, which involves processing tax changes, wage garnishments, deductions, direct deposits, and other payroll-related items. The role requires strong organizational and communication skills, as well as the ability to provide solutions for identified issues. The position also involves coordinating information workflow with HR, recruiters, and other teams, reviewing and analyzing payroll forms and reports, and ensuring accurate and timely close of payroll. The role offers benefits such as health insurance, time off, financial benefits, and professional development opportunities.

Copywriter Fellowship

Company: taylorstrategy

Location: USA

Posted Dec 21, 2024

The Taylor Fellowship is a paid, six-month remote opportunity for recent graduates from HBCUs to gain hands-on agency experience, develop professional skills, and build a career in PR, social, and digital marketing. The fellowship includes a competitive salary, benefits, and additional perks. Fellows will work on various projects, collaborate with cross-functional teams, and develop creative solutions for clients.

Senior Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: USA

Posted Dec 22, 2024

Bishop Fox is a leading authority in offensive security, offering solutions such as continuous penetration testing, red teaming, attack surface management, and product cloud and application security assessments. They have worked with numerous Fortune 100 and global technology companies. Their Cosmos platform won the 2021 SC Media Awards for Best Emerging Technology. They are expanding and hiring a Senior Software Engineer to work on innovative offensive SaaS software.

Senior Product Designer

Company: CaptivateIQ

Location: USA

Posted Dec 22, 2024

CaptivateIQ is a leading Sales Performance Management solution that helps revenue teams automate processes, hit revenue targets, and adapt with business change. With backing from Sequoia Accel ICONIQ Sapphire Ventures and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning. They are seeking a Senior Product Designer to lead the design thinking and delivery process, problem-solve, innovate, and collaborate with cross-functional teams.

Sales Support Specialist

Company: Human Interest

Location: USA

Posted Dec 21, 2024

Human Interest is a high-growth tech company changing the retirement industry. They have raised over $700M in financings and are backed by investors like Marshall Wace, Baillie Gifford, BlackRock, TPG, The Rise Fund, SoftBank, Glynn Capital, NewView Capital, USVP, Wing, and Uncork. They are rapidly expanding to help more businesses offer retirement benefits. The role of the Sales Service Specialist involves upselling customers on Essentials to Complete or Concierge, sending and chasing DocuSign agreements, and monitoring different systems. The ideal candidate should have a Bachelor's degree or three years of experience in inside sales, customer service, or billing. They should be able to think critically, solve problems, and communicate effectively. Human Interest offers a great 401k plan, top-notch health plans, generous PTO and parental leave policies, and other benefits.

Financial Analyst

Company: Onboardmeetings

Location: USA

Posted Dec 21, 2024

The Financial Analyst role at OnBoard is a key position that involves providing financial support and analysis to senior management and executives. The ideal candidate will have 23 years of related experience, including 12 years in the SaaS industry, and will be skilled in financial modeling, budgeting, and reporting. The role requires strong communication skills, the ability to work in a fast-paced environment, and the ability to work effectively in a remote setting. The company, OnBoard, is a leading board management software provider that serves over 5000 organizations and their 12000 boards and committees in 60 countries worldwide.

Enterprise Business Development Representative

Company: Chainguard

Location: USA

Posted Dec 21, 2024

Chainguard is a company that specializes in open source software security and cloud native development. They have built a large library of secure open source software and offer custom solutions to businesses. The company values customer obsession, intentional action, and transparency. They are seeking a Business Development Representative to help drive revenue growth.

Biostatistician

Company: Rqteam

Location: USA

Posted Dec 21, 2024

RQM+ is a leading MedTech service provider with the world's largest global team of regulatory and quality experts. They offer comprehensive clinical trial lab and reimbursement services, reducing risk and supporting market access throughout the entire product lifecycle for medical devices, digital therapeutics, and diagnostics. With deep expertise in all clinical specialties, RQM+ works with 19 of the top 20 medical device manufacturers and seven of the top 10 IVD companies. As a biostatistician, the role involves collaborating with medical writers and subject matter experts for regulatory submissions, leading statistical design, analysis, and providing statistical guidance for clinical studies. The role also includes data analysis, report writing, and managing resources and budgets.

Long-Range Planning Manager

Company: Dropbox

Location: USA

Posted Dec 21, 2024

The role of a finance manager in Dropbox involves managing the company's three-year financial plan, which includes a full PampL and free cash flow. This role is cross-functional and requires collaboration with various finance teams. The ideal candidate should have strong analytical skills, experience with financial modeling, and a desire to learn and grow.

Associate, Retailer Loyalty Programs

Company: Juul Labs

Location: USA

Posted Dec 22, 2024

Juul Labs is seeking a Loyalty Programs Associate to drive the retail promotion strategy for their brand. The role involves honing analytical skills, building a network, and collaborating with various teams. The successful candidate will have experience in trade, project management, and working with retail chain accounts. Juul Labs offers equal opportunity employment and a diverse work environment.

Digital Content Writer

Company: Taroko Softwarez

Location: USA

Posted Dec 21, 2024

LegalTemplates is a company that has helped many people save money on legal fees since 2015. They are looking for a skilled content writer to create high-quality, informative, and engaging content for their website. The ideal candidate should be proficient in SEO and editorial guidelines, have experience in content writing, and be able to work independently and in a team. The company offers full remote work, competitive compensation, comprehensive healthcare coverage, retirement planning, and 15 days of paid vacation. They are an equal opportunity employer and value diversity and inclusion.

Senior ETL Security Engineer

Company: Kaseya

Location: USA

Posted Dec 21, 2024

Kaseya is a leading provider of IT infrastructure and security management solutions for MSPs and internal IT organizations. They have achieved sustained strong double-digit growth and are backed by Insight Venture Partners. The company serves customers in over 20 countries and manages over 15 million endpoints worldwide. They are looking for a Senior ETL Security Engineer to join their exceptional team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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