Customer Success Manager Jobs in USA

295,533 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Contracts Program Manager

Company: Vercel

Location: USA

Posted Dec 18, 2024

Vercel offers a Frontend Cloud service for building and scaling web applications. They have an opportunity for a Contracts Program Manager to join their Legal team and support sales and procurement deals. The role involves learning Vercel's internal structures, product offerings, and policies. The candidate should have experience in contract negotiation, independently drafting and executing commercial contracts, and building technology solutions for contracting programs.

Security Researcher

Company: Vercel

Location: USA

Posted Dec 18, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster, more personalized web. They use Vercel to build dynamic user experiences on the web and are seeking a Security Researcher to strengthen their security posture. The role involves vulnerability research, WAF rule development, customer enablement, threat intelligence, product roadmap shaping, and security tooling development.

Email Marketing Operations Manager

Company: Dropbox

Location: USA

Posted Dec 18, 2024

The Role Description for the Email Marketing Operations Manager at Dropbox involves supporting the use and management of the Iterable email marketing platform, building and testing complex email journeys, monitoring performance and deliverability of email campaigns, and ensuring adherence to list suppression rules. The role requires a high level of technical email experience, motivation to improve and maintain strong deliverability, and knowledge of email marketing regulations and best practices.

Graphic Designer

Company: Townsquare Ignite

Location: USA

Posted Dec 18, 2024

Ignite, a fast-growing division of Townsquare Media, is seeking a self-starter Graphic Designer with strong attention to detail and advertising design aesthetic to create digital ads in various formats for a major client. The role requires working with the Director of Creative Services, Senior Vice President of Creative Services, and Digital Campaign Manager. The designer must complete assigned design queues, work with the client to complete revisions, meet deadlines, and design beautiful ads within tight timeframes. Required qualifications include typography, advertisement copy hierarchy, color theory, advanced Photoshop, Illustrator, and Adobe Premiere Pro. The role offers 3 weeks PTO, 9 paid holidays, health dental vision, 401K, company-provided laptop, continuous training opportunities, fully remote opportunity, and unlimited growth potential.

Digital Sales Representative - Expansion

Company: Twilio

Location: USA

Posted Dec 18, 2024

Twilio is seeking a Digital Sales Representative to lead relationships with Self Service customer base and Communications platform customers. The role involves managing and expanding customer accounts, executing programmable sales plays, and working crossfunctionally with internal teams. Required experience includes a technical SaaS/CPaaS background, business forecasting, and analytical account development strategy. The role is remote and not eligible for hire in certain states. Twilio offers competitive pay, generous time off, healthcare, and retirement savings program.

Financial Systems Manager

Company: HubSpot

Location: USA

Posted Dec 18, 2024

The text describes a job posting for a Manager of Financial Systems in a FinTech Product Group. The role involves managing a team of Business Systems Analysts, collaborating with the CFO, building integrations, and ensuring compliance with regulations. The ideal candidate has 5+ years of experience in managing accounting systems, with a focus on NetSuite, and experience in building integrations. They should have strong communication skills and be able to solve problems and navigate ambiguity.

Staff Product Analyst

Company: Grafana Labs

Location: USA

Posted Dec 18, 2024

The company is seeking a Staff Product Analyst to join their growing data team and help implement product analytics tools like FullStory, Rudderstack, and Segment. The role involves cross-functional collaboration with PM, UX, and Engineering departments, and will focus on new product areas like Grafana's new products. The successful candidate will have experience in product analytics, data visualization, and dbt modeling.

Media Lead

Company: Airbnb

Location: USA

Posted Dec 18, 2024

The role involves managing regional relationships with global media agencies, working with cross-functional teams to ensure cohesive media strategies, and collaborating with various Airbnb teams to execute global campaigns. The successful candidate will have 12+ years of experience in digital advertising or media agencies, leading plan development, and a deep understanding of media channels and market trends.

Infrastructure and Security - Engineering Manager

Company: KoBold Metals

Location: USA

Posted Dec 18, 2024

KoBold is a privately held mining exploration company that is building AI models for mineral exploration and deploying them alongside novel sensors to guide decisions. They have become the largest independent mineral exploration company and the largest exploration technology developer. They have a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery. They are hiring an Infrastructure and Security Engineering Manager to accelerate their mission.

Sales Development Representative

Company: Panoptyc

Location: USA

Posted Dec 18, 2024

Panoptyc uses AI and manual review to detect theft at over 15000 markets in the US. They serve Fortune 500 companies and SMBs, with a fully remote team looking to expand. The company is seeking a sales representative to help grow their business in current channel micro markets, with a focus on new clients and existing ones. The position is a trial period, starting as contract-to-hire. The role involves learning about the company, educating on products, calling on leads, and managing business development activities. The company offers competitive pay and benefits, with a $75000-$90000 OTE.

Lead Executive Assistant

Company: Clari

Location: USA

Posted Dec 18, 2024

Clari's Revenue platform offers forecasting accuracy and visibility, helping companies like Okta, Adobe, Workday, and Zoom improve sales performance. The role of an Executive Assistant at Clari involves supporting C-level executives, managing travel arrangements, and ensuring seamless customer service. Clari is a remote-first company offering competitive wages, stock options, and company-paid benefits.

Product Counsel

Company: Stripe

Location: USA

Posted Dec 18, 2024

Stripe is a financial infrastructure platform for businesses, helping millions of companies accept payments, grow their revenue, and accelerate new business opportunities. The company's mission is to increase the GDP of the internet, and they are looking for a product lawyer to join their team. The ideal candidate should be passionate about Stripe's mission, a team player, and have experience in commercial contracting, product counseling, payments, financial services, and financial regulations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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