Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Manager, Implementation Project Manager

Company: Restaurant365

Location: USA

Posted Dec 10, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They empower team members, focus on continuous improvement, and offer competitive benefits and compensation. The role of a Manager of Implementation Project Managers involves leading teams, coaching, and ensuring project success. Preferred qualifications include PMP certification, Microsoft certifications, and experience in restaurant industry software implementations.

Director of Care Concierge

Company: Allara Health

Location: USA

Posted Dec 10, 2024

Allara is a healthcare platform that provides effective solutions and consistent medical support for women. They are looking for a dynamic and compassionate individual to lead and scale their Care Concierge team, which owns patient care coordination and provider support across Allara's platform. The role requires strong leadership, strategy, analytics, healthcare knowledge, and exceptional communication skills. The position can be based in New York or remotely.

Account Manager

Company: 10x Genomics

Location: USA

Posted Dec 10, 2024

The Inside Sales Account Manager New England is responsible for selling Chromium and Visium benchtop instruments and driving consumables for all platforms across existing academic, government, and medical center research institutions. The role involves connecting primarily with existing customers via phone and email to guide them to the best products for their needs and working closely with cross-functional teams to ensure an exceptional customer experience. The position is a remote role based in New York or New Jersey and requires 2+ years of experience in selling, a bachelor's degree in Biology, Molecular Biology, Biochemistry, or a related field, and knowledge of Next Gen Sequencing Technology or similar diagnostic testing applications.

Senior Hardware Recruiter

Company: Red Cell Partners

Location: USA

Posted Dec 10, 2024

Red Cell Partners is an incubation firm building and investing in tech companies that are bringing revolutionary advancements to market in healthcare, cyber, and national security. They are seeking a Senior 1099 Recruiter to join their team on a remote contract basis to recruit top-tier talent for hardware roles in their power engineering startup incubation. The contract is for a minimum of 3 months and may be extended for the right fit.

Senior Product Manager

Company: Magnet Forensics

Location: USA

Posted Dec 10, 2024

Magnet Forensics is a global leader in digital investigative software, continually innovating to help customers protect their companies, communities, and countries. With a mission to impact lives by uncovering the truth, they build and equip examiners and investigators with the best tools for digital investigations. The company is looking for a Senior Product Manager to champion the growth, commercialization, and lifecycle management of their Magnet Review product.

Technical Account Manager

Company: EngFlow

Location: USA

Posted Dec 10, 2024

EngFlow is seeking passionate technical sales champions to drive business development and sales growth in a high-performance team environment. They offer a unique methodology, well-defined sales cycle, and a dedication to personal development. The role requires experience in technical software sales, DevOps, SaaS, and Cloud. The company, funded by Andreessen Horowitz, provides a secure audited SOC 2 type 2 remote execution caching and observability platform that scales from 1 to 100000+ cores, reducing time by 510x and cloud costs by 20-50%.

Sr. Staff Site Reliability Engineer

Company: Zscaler

Location: USA

Posted Dec 10, 2024

Zscaler is a leading cloud security company with a mission to make the cloud a safe place to do business. They offer a wide range of services, including a large security cloud, cloud security platform, and cloud-first strategy. They are looking for an experienced Sr Staff Site Reliability Engineer Federal to join their team.

Senior SEO Manager

Company: Wpromote

Location: USA

Posted Dec 10, 2024

Wpromote is seeking a Senior SEO Manager to join their growing team. The ideal candidate will have a passion for client relationships, website optimization, and growth opportunities. The role offers a competitive salary, benefits, and an annual performance bonus. The position may be performed remotely in most states within the US with some exclusions.

Digital Loyalty Manager

Company: Torchy's Tacos

Location: USA

Posted Dec 10, 2024

The Digital Loyalty Manager is responsible for engaging guests through technology platforms, managing and administering the restaurant loyalty program, collaborating with teams to enhance guest engagement, and ensuring the stability and performance of loyalty platform operations. The role involves day-to-day operation optimization, continuous improvement of loyalty campaigns, and strategizing, setting up, implementing, and managing loyalty programs to increase guest engagement and retention.

People Operations Coordinator

Company: Common App

Location: USA

Posted Dec 10, 2024

Common App is a national not-for-profit organization dedicated to the pursuit of access equity and integrity in the college admission process. They support more than 1 million students, one-third of whom are first-generation, as they apply to over 1000 diverse member colleges and universities using their free online application. They are currently searching for a People Operations Coordinator to support People Operations initiatives and ensure a supportive, transparent, and consistent employee experience.

Senior Data Quality Analyst

Company: cBEYONData

Location: USA

Posted Dec 10, 2024

cBEYONData is seeking a highly skilled and experienced team member to join their team in support of a multiyear SAP S4 HANA modernization effort for a Federal customer. The Senior Data Quality Analyst will support the Data Management Workstream Lead in driving data quality activities and coordinating across functional teams. The role requires managing and mentoring junior team members, leading data profiling, and developing and enforcing data quality standards. The ideal candidate should have an active DoD Secret security clearance, a Bachelor's degree in a related field, and 6 years of related work experience.

Senior Outbound Program Manager

Company: Tebra

Location: USA

Posted Dec 10, 2024

The text is about a Senior Outbound Program Manager role at Tebra, a company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. The role involves driving outbound strategy, shaping targeted high-impact programs, and partnering closely with Sales and Operations teams. The ideal candidate should have 5+ years of experience in outbound sales programs or similar roles and be familiar with leading AI tools and their application in outbound sales.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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