Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Graphic Designer Brand Creative

Company: Pax8

Location: USA

Posted Dec 10, 2024

The Graphic Designer will work closely with the Brand creative team to produce deliverables that elevate the global Brand presence and Beyond events. This designer will help shape the perception and identity of Pax8 through progressive high-end design and conceptual creative events. The ideal candidate has at least five years of experience in an agency or design-focused company, advanced proficiency in Adobe Creative Suite, and a meticulous and passionate view of design and branding.

Product Manager - Mobile Development

Company: Bankjoy

Location: USA

Posted Dec 10, 2024

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup that aims to revolutionize banking tech infrastructure by leading digital transformation at financial institutions. They are looking for a highly skilled Product Manager with an Aplayer approach to UIUX and a passion for delivering seamless mobile experiences.

Junior CX Service Representative

Company: 1Password

Location: USA

Posted Dec 10, 2024

1Password is seeking a Jr CX Service Representative to join their remote team in Canada and the US. The role involves providing customer support, translating technical terms, and helping customers learn about the product. The company offers competitive compensation, benefits, and growth opportunities. They value diversity, inclusion, and flexibility.

Campaign Operations Associate

Company: Vercel

Location: USA

Posted Dec 10, 2024

Vercel's Frontend Cloud offers a developer experience and infrastructure for building scalable, secure, and personalized web applications. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel for dynamic user experiences. Vercel's mission is to enable the world to ship the best products and create an environment for the best work. They are looking for a Campaign Operations Associate to build and manage campaigns in their Marketing Automation Platform. The role involves executing email and multichannel campaigns, optimizing workflows, and maintaining data integrity. The candidate should be proficient in using Marketing Automation Platforms, have experience in workflow automation and campaign performance analysis, and be familiar with CRM systems like Salesforce.

Finance & Strategy Senior Manager - GTM

Company: Apollo.io

Location: USA

Posted Dec 10, 2024

The Finance and Strategy team at Apollo is seeking a Senior Manager to support their growing business. The role involves shaping and executing planning, forecasting, and budgeting processes, serving as a business partner to GTM teams, and delivering insights to improve decision-making across various departments. The ideal candidate is highly analytical, self-motivated, and passionate about making an impact.

Healthcare Software Support Representative

Company: Nextech

Location: USA

Posted Dec 10, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an equal opportunity employer with a commitment to diversity, seeking talented individuals for various roles, including software engineers, finance professionals, customer support specialists, and business development experts. The Product Support Representative role involves supporting Nextech software applications, resolving customer issues, and maintaining customer satisfaction. The company offers a comprehensive wellness program, flexible time off, and various insurance plans.

Associate Director of Events - Client & Project Management

Company: Axios

Location: USA

Posted Dec 10, 2024

The text describes a high-energy role at Axios, a news content provider, as an Associate Director of Events. The role requires strong client relationship management, event planning, and project management skills. The company offers competitive salary, benefits, and a positive work environment. The job is remote and offers flexible work hours.

Marketing Analytics Manager

Company: Webflow

Location: USA

Posted Dec 10, 2024

Webflow is seeking a Marketing Analytics Manager to enhance their marketing data infrastructure and leverage it to uncover insights that drive business decisions. The role involves evaluating and tracking their marketing funnel, providing data and insights to campaign owners, and assisting in creating dashboards for leadership teams. The ideal candidate is a creative problem solver who enjoys a fast-paced environment and is able to coordinate across multiple teams. The cash compensation for this role is tailored to align with the cost of labor in different geographic markets.

Manager - Product Management

Company: Clari

Location: USA

Posted Dec 10, 2024

Clari's Revenue platform offers forecasting accuracy and visibility, helping sales teams meet or beat their sales goals. The platform is part of Claris' next-generation revenue excellence, and they are looking for a Manager Product Management to lead a subset of the Sales Engagement Groove product line. The role requires leadership, domain expertise in GTM sales motions, and the ability to collaborate with engineering teams. The company offers a fully remote opportunity, competitive wages, and a supportive and inclusive environment.

Senior Biostatistician Consultant-Oncology

Company: ClinChoice

Location: USA

Posted Dec 10, 2024

ClinChoice, a global full-service CRO, is seeking a Senior Biostatistician Consultant with a strong focus on quality, professional development, and a supportive culture. The role involves protocol development, statistical oversight, data accuracy, and statistical methods section for reports. The company values diversity, inclusivity, and continuous training.

Director, Product Management - Enterprise Platform

Company: Weights & Biases

Location: USA

Posted Dec 10, 2024

Weights and Biases is a Series C company with $250M in funding and over 200 employees, serving over 1000 customers and more than 30 foundation model builders. They are seeking a Director of Product Management to lead the development of their platform infrastructure, identity management, and enterprise-focused platform. The role involves collaborating with cross-functional teams, improving the enterprise customer experience, and working on products across the ML lifecycle.

Director - Product Design

Company: Embroker

Location: USA

Posted Dec 10, 2024

This is a job posting for a UX Leader position at Embroker. The role requires setting the UX vision and strategy, attracting and developing top-tier design talent, and infusing the culture with a design thinking mindset. The required qualifications include 10 years in UX/digital product design, 5 years leading UX teams, and a foundational understanding of product led growth. The ideal candidate should have experience in people leadership, Agile environment, and data-driven storytelling skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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