Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Senior Hardware Recruiter

Company: Red Cell Partners

Location: USA

Posted Dec 08, 2024

Red Cell Partners Talent is seeking a Senior 1099 Recruiter for a remote contract basis. The ideal candidate will focus on recruiting top-tier talent for hardware roles in a power engineering startup incubation. The contract is for a minimum of 3 months with the possibility of extension.

Director Customer Support

Company: HappyCo

Location: USA

Posted Dec 08, 2024

HappyCo is a company that values growth and offers a flexible, supportive culture. They are looking for an experienced Director of Customer Support to join their team. The role involves defining and implementing a customer support strategy, setting objectives and KPIs, and ensuring team performance meets industry standards. The company also emphasizes a customer-centric culture, high collaboration, and continuous improvement.

Product Marketing Enablement & Content Manager

Company: Appen

Location: USA

Posted Dec 08, 2024

Appen is seeking a Product Marketing Enablement and Content Manager to ensure internal crowd and delivery teams have the necessary knowledge, tools, and resources to deliver exceptional results. The ideal candidate will excel in content creation, management, enabling teams, release communication, training, and technical documentation.

Sales Desk Manager

Company: Praetorian

Location: USA

Posted Dec 08, 2024

Praetorian is seeking a Sales Desk Manager to optimize and streamline deal processes, enabling efficient and profitable deal execution, accelerating deal velocity, and maintaining consistency with overall business objectives. The role involves deal governance and strategy, cross-functional collaboration, pricing and discounting management, policy and compliance oversight, and procurement and risk mitigation. Required qualifications include a bachelor's degree in Finance Business Administration or a related field, 4+ years of experience in a similar role, and a deep understanding of complex deal structures, pricing strategies, and contract negotiations. The position offers a highly competitive salary, an Employee Stock Option Plan, an annual budget for training and certifications, top-tier medical plans, and 401K matching. Praetorian is committed to an inclusive and diverse workforce and does not discriminate based on various protected statuses.

Insurance Staff Accountant

Company: Outdoorsy

Location: USA

Posted Dec 08, 2024

Outdoorsy is a global RV rental and outdoor experiences marketplace that has grown to over $1B in total transactions. They are passionate about their customers, collaborative consumption community, and entrepreneurship. They have been recognized by Forbes as one of the best startup employers in 2020 and 2021. They are looking for a detail-oriented Insurance Staff Accountant to join their team.

Data Migrations Analyst

Company: Litify

Location: USA

Posted Dec 08, 2024

Litify is a leading legal technology platform that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. Backed by Bessemer Venture Partners, Litify is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. They are looking for a Data Migrations Analyst to join their Professional Services team to help facilitate the migration of data from legacy systems to Litify.

Vice President of Learning Solutions Sales

Company: Infopro Learning

Location: USA

Posted Dec 08, 2024

The job posting is for a VP of Learning Solutions Sales at Infopro Learning. The role involves driving business growth, engaging senior executives, and collaborating on solutions. The candidate should have 9+ years of sales experience and a proven track record of excellence. The role requires exceptional analytical thinking, active listening, and communication skills. The company offers a supportive collaborative team, opportunity to work with global industry leaders, and a flexible remote work environment.

Global Head of Brand Marketing and Creative Campaigns

Company: Dropbox

Location: USA

Posted Dec 08, 2024

The role of Global Head of Brand Marketing and Creative involves leading efforts to grow, implement, and manage the brand strategy and positioning worldwide. The ideal candidate should have a solid understanding of the B2B SaaS landscape, extensive marketing experience, and a passion for building brands that resonate with customers. The role requires developing and executing the company's global brand strategy, leading and managing a high-performing team, managing the creative process, and working collaboratively with various teams to integrate with go-to-market strategies.

Senior Backend Engineer - Access Control

Company: Webflow

Location: USA

Posted Dec 08, 2024

Webflow is a Website Experience Platform that empowers marketing teams to visually build, manage, and optimize stunning websites with AI-driven personalization. They are looking for a Senior Backend Engineer to build and maintain the Roles and Permissions framework and features for customer access control. The role is remote, first-time friendly, and offers competitive compensation, benefits, and wellness programs.

Senior Director of Channels

Company: SecurityScorecard

Location: USA

Posted Dec 08, 2024

SecurityScorecard is seeking a dynamic Senior Director of Channels to lead and expand their channel strategy during an exciting period of growth. The role requires an experienced leader who can drive high-performance results, foster strong cross-functional collaboration, and deliver meaningful insights to enhance partner relationships and business growth.

Sr. UX Designer II

Company: MetroStar Systems

Location: USA

Posted Dec 08, 2024

The text describes a job opportunity for a Sr UX Designer II at MetroStar Systems. The role involves supporting the configuration and ingestion of data repositories, overseeing visualization of dashboards, and ensuring data-driven decision making. The company values its people, diversity, and inclusion. They offer a generous benefits package, professional growth, and time off. The job requires active TopSecret clearance, a bachelor's or master's degree, and experience in usability testing, creating information design concepts, and making presentations to end-users.

Activation Manager

Company: Vonage

Location: USA

Posted Dec 08, 2024

The role of an Activation Manager at Vonage involves building customer relationships, aligning resources with customer activation goals, and developing customer-focused solutions. The manager engages with new customers, performs basic data collection, identifies customer blockers, and serves as a liaison for revenue activation. They must meet annual revenue goals, document customer responses, and work with internal teams to improve processes. The role requires a Bachelor's degree, prior experience, strong interpersonal skills, and analytical skills. Benefits include medical coverage, HSA, income protection, maternity leave, 401k contributions, unlimited discretionary time off, paid volunteer days, tuition reimbursement, a voluntary legal plan, OPEP, and discounted insurance. The role is open to remote candidates in the USA with legal authorization to work.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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