Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Product Lead

Company: Private (External)

Location: USA

Posted Dec 08, 2024

The text is a job description for a Product Lead role at GD. The role involves assembling and leading cross-functional teams to drive product development, optimization, and scale. The ideal candidate should have experience in product programs, business development, and partnerships. They should be curious, have excellent follow-through, and be data-driven. The role requires setting vision, defining success, and driving program quality. The candidate will also support fundraising and manage high-performing cross-functional teams.

Product Marketing Manager - Segments

Company: Stripe

Location: USA

Posted Dec 08, 2024

Stripe is a financial infrastructure platform for businesses, offering products like Payments, Intelligence, Payouts, Tax, Billing, and Link. They are looking for experienced product marketers to shape the roadmap, drive launches, and grow adoption for these products. The ideal candidate should have deep empathy for users, excellent communication skills, data-driven thinking, project management skills, a passion for technology, ambition, and the ability to work as a team player.

Manager - Machine Learning Engagement Management

Company: OfferFit

Location: USA

Posted Dec 08, 2024

The Manager ML Engagement Management role is a critical part of OfferFit's growing Implementation team. The ideal candidate should be passionate about technical program delivery, process engineering, and defining strategy. They should also be an expert in developing relationships with customer stakeholders. The role involves owning all phases of OfferFit use case delivery, running design sessions with customers, championing project management excellence, and building relationships with key stakeholders at OfferFit customers. The position offers a base salary range of $146,000 - $160,000 per year, plus eligibility for additional bonuses, commissions, and equity options. OfferFit offers a 100 remote work environment, flexible hours, and a full range of medical, financial, and other benefits.

Software Engineer in Test II

Company: G-P

Location: USA

Posted Dec 08, 2024

GP is a global employment platform that enables customers to expand and grow into 180+ countries. They offer a dynamic work environment, competitive compensation, and opportunities for personal growth. The company values creativity and impact, and offers a clear promise of opportunity. The role of Software Engineer in Test II involves collaboration, test automation, and testing in the cloud.

Principal Software Engineer (Full stack)

Company: G-P

Location: USA

Posted Dec 08, 2024

GP is a global employment platform offering innovative solutions for expanding and growing into 180+ countries. They value creativity, impact, and offer a competitive compensation and benefits package. The role involves driving the technical evolution of their SaaS cloud platform, collaborating with cross-functional teams, and delivering solutions in a cloud-managed and serverless-first platform ecosystem.

Sr. Manager - ABM

Company: Yubico

Location: USA

Posted Dec 08, 2024

Yubico is a global company with a strong company culture, located in over 14 countries with headquarters in Stockholm, Sweden and Santa Clara CA. They are dedicated to making the internet more secure for everyone through their security key product. The company values diversity, equity, and inclusion, and donates YubiKeys to organizations in need. They are seeking a Senior B2B AccountBased Marketing ABM Manager to lead and elevate their ABM initiatives.

Student Success Account Executive

Company: Lumivero

Location: USA

Posted Dec 08, 2024

The text describes a job opportunity at Lumivero, a company that develops data-intelligence software for academic and corporate professionals. The role of a Student Success Account Executive involves guiding academic institutions through complex buying processes, prospecting, relationship building, and understanding the unique needs of the higher education market. The position requires experience in enterprise level sales and prospecting, managing complex sales cycles, leading consultative discovery sessions, navigating multitiered decision processes, developing and articulating strategic value propositions, and achieving revenue targets.

Senior Product Manager - Learning

Company: Teachable

Location: USA

Posted Dec 08, 2024

The role of a Senior Product Manager on the Learning Team at Teachable involves defining and executing the strategy for learning-focused features and experiences, collaborating with cross-functional teams, and using data-driven insights to optimize learning experiences. The ideal candidate has 5+ years of product management experience, strong data literacy, and a user-centric mindset.

Director - Information Security

Company: Sprout Social

Location: USA

Posted Dec 08, 2024

Sprout Social is looking to hire a Director of Information Security to join their team. The role requires a data-driven, analytical security leader with experience in cybersecurity principles, industry-standard frameworks, and managing geographically distributed teams. The ideal candidate will have 5+ years of Information Security leadership, 10+ years of experience in Information Security, and 2+ hands-on experience leading and building application security programs. Preferred qualifications include problem-solving and analytical skills, experience with securing modern SaaS-based environments, and familiarity with enterprise security monitoring and orchestration technologies. The role offers a comprehensive onboarding program, regular technical guidance, and opportunities for career growth. The ideal candidate will have a bachelor's degree in Computer Science or a related field and 7+ years of industry experience.

Content Marketing Manager

Company: Cover Genius

Location: USA

Posted Dec 08, 2024

Cover Genius is a Series E insurtech company that protects global customers of the world's largest digital companies. They have been recognized with dozens of awards and are seeking a strategic hands-on Content Marketing Manager to lead and execute their content initiatives.

Lead Product Designer

Company: Level AI

Location: USA

Posted Dec 08, 2024

Level AI is a Series C startup founded in 2019, headquartered in Mountain View, California. They specialize in revolutionizing customer engagement by transforming contact centers into strategic assets using their AI-native platform. The platform leverages advanced technologies like Large Language Models to extract deep insights from customer interactions. Level AI empowers organizations to enhance customer experience and drive growth by providing actionable intelligence. The company is looking for an experienced product designer with a passion for AI technology.

Regional Vice President Enterprise Sales - Growth

Company: Udacity

Location: USA

Posted Dec 08, 2024

Udacity, now an Accenture company, is seeking a Regional Vice President of Enterprise Sales to lead and inspire a team of Enterprise Account Executives in the US. The role involves driving revenue growth through increased renewals and expansion of existing customer accounts. The position is based in the US only, with no relocation or visa sponsorship offered. The successful candidate will create a positive culture, enable the team with skills and tools, leverage enterprise sales experience, cultivate relationships, and accurately forecast and report team metrics.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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