Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Jan 23, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Director, Visa Consulting & Analytics, Merchant and Co-Brand Partners

Company: Visa

Location: Washington, DC

Posted Jan 23, 2025

Visa, a global leader in payments and technology, is seeking a Director for Visa Consulting and Analytics (VCA) in the Everyday Spend and Ecommerce/Marketplace segments. The role involves leading consulting engagements, driving strategic growth, and enhancing client profitability. The Director will manage key client relationships, develop merchant solutions, and contribute to VCA thought leadership. Essential functions include proactive engagement with Visa teams, leading consulting initiatives, and developing frameworks for addressing client challenges. The ideal candidate should have extensive experience in management consulting, strategy, analytics, or marketing, with a strong focus on impacting ROI. Excellent communication, storytelling, and presentation skills are required, along with a technology mindset and understanding of banking operations or payment schemes.

Maintenance Technician

Company: KETTLER

Location: Washington, DC

Posted Jan 23, 2025

Assistant Compliance Counsel

Company: Crowell & Moring

Location: Washington DC

Posted Jan 23, 2025

Crowell & Moring LLP, an international law firm, is seeking an Assistant Compliance Counsel. The role involves providing legal advice on compliance matters, administering the firm's Compliance Program, and collaborating with attorneys and staff to address regulatory requirements. Key responsibilities include developing and monitoring the Compliance Program, conducting legal research, assessing existing policies, drafting trainings, assisting in audits, and staying updated on compliance best practices. The ideal candidate should have excellent communication skills, analytical abilities, and legal experience in major regulatory schemes. A Juris Doctor and a minimum of three years of legal experience are required. The firm offers a competitive compensation package and a positive, friendly culture.

Principal Consultant, Offensive Security, Proactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 23, 2025

Palo Alto Networks is a cybersecurity company dedicated to protecting the digital way of life. They are committed to innovation and disrupting traditional methods, seeking innovators who share their vision of a safer, more secure world. The Principal Consultant on the Offensive Security team is responsible for assessing and enhancing clients' security posture, conducting vulnerability scans, penetration testing, and threat hunting. The role requires 6+ years of experience in risk assessment, penetration testing, and understanding of various security tools and methodologies. The company values ongoing learning, individual development, and fostering an inclusive environment. They offer competitive compensation, comprehensive benefits, and opportunities for professional growth and external presence.

Rates Coordinator

Company: Crowell & Moring

Location: Washington DC

Posted Jan 23, 2025

Crowell & Moring LLP, an international law firm, is seeking a Rates Coordinator to manage rate implementation and maintenance. The role involves collaborating with the Pricing team, configuring rates for new employee timekeepers, and assisting the Billing team with complex client billing arrangements. The ideal candidate should have experience with legal rate maintenance, clear communication skills, and proficiency in Microsoft Excel and 3E or similar account systems. The firm offers a competitive compensation package and a positive, friendly culture.

Software Engineer for Weather Systems (remote)

Company: Element 84

Location: Washington DC

Posted Jan 23, 2025

Element 84 is a woman-owned small business specializing in geospatial data processing and software development for various sectors. They are known for their cloud-based geospatial data processing, remote sensing, and Earth science systems. The company values inclusivity, diversity, and equity, and offers flexible work schedules and parental leave. They are seeking a mid-level software engineer with expertise in the Unified Forecast System (UFS) and related applications. The ideal candidate should have a strong work ethic, excellent communication skills, and experience in Agile environments. The role involves working on a small agile team, delivering UFS weather model and associated applications, and engaging with the UFS community to improve forecast skills.

Application Support Lead - Data Loss Prevention

Company: Merrill

Location: Washington, DC

Posted Jan 23, 2025

Bank of America is seeking an experienced Application Manager with a strong background in Systems Engineering, Deployment, and DLP. The role involves managing daily activities, delegating tasks, supervising work processes, and providing leadership to team members. Key responsibilities include solving complex technical issues, communicating results to senior management, and ensuring enterprise service level agreements are met. The ideal candidate should have a deep understanding of large networks, systems, and security principles, with proficiency in Windows and Linux server support. Strong analytical skills, problem-solving abilities, and effective communication skills are essential. The role offers a competitive salary range of $90,900.00 - $157,900.00 annualized, with discretionary incentive eligibility and benefits.

System Administrator - US Citizenship & TS/SCI Required Poly Required

Company: cFocus Software Incorporated

Location: Washington DC

Posted Jan 23, 2025

cFocus Software is hiring a System Administrator for a position in Washington DC. The role requires an active TSSCI CI Poly clearance and extensive experience in Linux administration, integrating federal government systems with Splunk, managing complex systems, and Risk Management Framework activities. The candidate will provide onsite technical and administrative support, Tier 2 and 3 support, and serve as a key technical interface with DIA operations teams. They will also maintain and sustain cross domain capabilities, support ECDS onboarding activities, and ensure a performance rating of Green or higher for various PRSM items. Deliverables include maintaining an ECDS Inventory List, providing daily and weekly brief reports, and maintaining logs for maintenance activities, outages, and change management.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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