Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Federal Data Engineer

Company: Accenture

Location: Washington, DC

Posted Jan 23, 2025

Payroll Administrator/Analyst

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Housekeeping Manager

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The Housekeeping Manager role at Aramark involves developing and executing housekeeping solutions to meet customer needs, ensuring compliance with safety and sanitation standards, and mentoring employees. The salary ranges from $58,000.00 to $60,000.00, with additional benefits including medical, dental, vision, retirement savings plans, and paid days off. Aramark values equal employment opportunities and professional growth.

Food Service Worker Lead

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 23, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Production Specialist

Company: EF Education First

Location: Washington, DC

Posted Jan 23, 2025

Corporate Finance - Financial Engineering - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 23, 2025

Fannie Mae is seeking a Senior Associate in Corporate Finance - Financial Engineering. The role involves collaborating on data processing and analysis using advanced tools, conducting financial analysis, and translating results for stakeholders. The ideal candidate will have 2 years of experience with relational databases, SQL, and data integration. A Bachelor's degree or equivalent is required, with additional preferences for experience with Tableau, AWS Redshift, Agile framework, and Forecasting tools. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits.

Personal Banker - Skyland

Company: PNC

Location: Washington, DC

Posted Jan 23, 2025

Cook

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Jan 23, 2025

Labcorp is seeking a Phlebotomist for a client office in Washington, DC. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The position offers opportunities for continuous growth and comprehensive benefits including medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The ideal candidate should have a high school diploma or equivalent, phlebotomy certification, and 2 years of experience. They must be fully vaccinated against COVID-19. Labcorp is an Equal Opportunity Employer committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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