Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Jan 23, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Regional Sales Director - Washington DC

Company: TASC

Location: Washington, DC

Posted Jan 23, 2025

Cyber Network Defense Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 23, 2025

Leidos is hiring for a Cyber Network Defense Analyst (CNDA) position. The role involves providing Network Operations Security Center (NOSC) support, cyber analysis, application development, and 24x7x365 support. The NOSC is responsible for monitoring, detecting, analyzing, mitigating, and responding to cyber threats. The job requires network security monitoring, threat detection, log analysis, incident response, and documentation. The ideal candidate should have a Bachelor's Degree, 4+ years of SOC analyst experience, and expertise in network topologies, security devices, and packet analysis tools. TS/SCI clearance is mandatory. The pay range is $85,150.00 - $153,925.00.

Regional Sales Manager, Federal

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 23, 2025

Palo Alto Networks is seeking a Regional Sales Manager (Federal and/or Civilian) to drive company revenue and growth. The role involves leading and driving sales engagements, crafting strategic territory plans, and displacing competing technologies. The ideal candidate should have experience with FSI customers, SaaS-based architectures, and channel partners. They should possess excellent time management skills, be highly competitive, and have a successful track record in selling complex solutions. The company offers unmatched systems, tools, and a supportive team environment, with a commitment to diversity and equal opportunity.

PostgreSQL DBA

Company: Deloitte

Location: Washington, DC

Posted Jan 23, 2025

Deloitte's Core Business Operations (CBO) is seeking a skilled Database Administrator to join their team. The successful candidate will work closely with development scrum teams to deliver data insights and business intelligence products, driving key business and operational decisions. The role involves implementing, performance tuning, and supporting multiple types of databases, with a focus on PostgreSQL. Responsibilities include general troubleshooting, database maintenance, risk identification, schema management, and effective communication with all levels of management. The ideal candidate should have a Bachelor's degree, 5 years of experience in database implementation, performance tuning, and support, and 5 years of experience with PostgreSQL. An active Top Secret security clearance is required, and the role necessitates onsite work in Washington DC, 4 days a week. The wage range for this role is estimated to be between $109,000 and $181,000.

PLC Specialist

Company: McCain Foods

Location: Washington DC

Posted Jan 23, 2025

The PLC Specialist position is an advanced role within the Engineering Department, focusing on programming and maintaining PLCs. The successful candidate will work closely with Electrical Technicians, contractors, and other maintenance team members. Key responsibilities include overseeing PLC installations, performing initial programming, troubleshooting malfunctions, and ensuring plant PLC health. The role requires strong communication skills, technical knowledge, and the ability to maintain a clean and safe work environment. The ideal candidate should possess an Associates Degree or equivalent experience, with proficiency in Allen-Bradley PLC5, SLC500, and Contrologix Studio. The compensation package includes a competitive hourly rate, bonus eligibility, and benefits such as health coverage, retirement savings, and wellbeing programs.

Pharmacy Intern

Company: Walgreens

Location: Washington, DC

Posted Jan 23, 2025

Governance, Risk, & Compliance (GRC) Compliance Assurance Senior Analyst

Company: TikTok

Location: Washington, DC

Posted Jan 23, 2025

TikTok, a leading platform for short-form mobile video, is seeking a Compliance Assurance Senior Analyst. The role involves performing control design walkthroughs, operating effectiveness testing, and collaborating with cross-functional teams to ensure adherence to cybersecurity frameworks like ISO 27001, SOC 2, and PCI-DSS. The ideal candidate should have a strong security controls and compliance mindset, excellent communication skills, and project management abilities. TikTok values diversity and inclusivity, aiming to inspire creativity and bring joy through its platform.

Regional Home Manager

Company: DaVita

Location: Washington, DC

Posted Jan 23, 2025

Suites Manager - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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