Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Endpoint Device Management Engineer

Company: Leidos

Location: Washington, DC

Posted Jan 23, 2025

Cyber Crime Threat Evaluation Manager

Company: Merrill

Location: Washington, DC

Posted Jan 23, 2025

Bank of America is seeking a Cyber Crime Threat Evaluation Manager for a competitive salary range of USD 152,200.00 - 220,000.00 per year. The role involves identifying and assessing cyber threats, analyzing trends, and developing strategies to mitigate cyber attacks. Key responsibilities include threat identification and analysis, risk assessment, collaboration and reporting, and security strategy development. The ideal candidate should have a Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field, and 7+ years of experience in cyber fraud, cyber crime analysis, threat intelligence, or cyber threat evaluation. Strong understanding of cyber crime tactics, techniques, and procedures (TTPs), proficiency in cybersecurity tools, and excellent communication skills are required. Preferred qualifications include experience with law enforcement or legal investigations of cyber crime, and experience in fraud and/or Global Financial Crimes.

Phlebotomist Float

Company: Labcorp

Location: Washington, DC

Posted Jan 23, 2025

Senior Manager, Area Support (Culinary)

Company: Sodexo

Location: Washington, DC

Posted Jan 23, 2025

Sodexo Corporate Services is seeking a Senior Manager, Area Support (Culinary) for the International Monetary Fund in Washington, DC. This role involves creating and driving the culinary strategy, focusing on international cuisine, plant-based food options, and sustainability. The Sr. Manager will also oversee the culinary program, manage a team of chefs and employees, and ensure high-quality food presentation. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Visual Merchandiser

Company: H&M

Location: Washington, DC

Posted Jan 23, 2025

As a Visual Merchandiser at H&M, you'll contribute to an inspiring customer experience by implementing visual standards and commercial excellence. Your role involves executing visual and commercial curation according to guidelines, representing the brand positively, and coaching your team. You'll also stay updated with fashion trends, plan time for trend awareness, and execute visual and commercial execution based on commercial calendar and trends. The job requires strong communication skills, fashion interest, and leadership abilities.

ServiceNow IT Asset Management Technical Product Owner

Company: CVS Health

Location: Washington, DC

Posted Jan 23, 2025

CVS Health is seeking a ServiceNow Technical Product Owner with a strong background in IT Asset Management (ITAM) and Agile/SAFe product management. The ideal candidate will act as a liaison to Product Owners/Managers, participate in the ServiceNow Platform Demand Board, and serve as a governance liaison. Key responsibilities include roadmap planning, prioritization representation, and deliverable translation. Required qualifications include 7+ years of experience in a similar role with a focus on ServiceNow, strong knowledge of ServiceNow administration, and excellent analytical and problem-solving skills. CVS Health promotes a culture of diversity, inclusion, and belonging, offering a comprehensive benefits package.

Defensive Cyber Operations Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 23, 2025

Leidos Digital Modernization sector is seeking Defensive Cyber Operations Analysts for a hybrid role in Washington, DC. The team supports the protection of federal networked systems from cyber threats. Primary responsibilities include incident detection and response, monitoring security tools, and developing mitigation strategies. Basic qualifications include an active DoD TS/SCI security clearance, a Bachelor's Degree, and relevant certifications. Preferred qualifications include prior CND and/or SOC experience, and familiarity with cybersecurity frameworks.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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