Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Sales Executive

Company: Teal (tealtech.com)

Location: Washington DC

Posted Jan 22, 2025

The Sales Executive role involves identifying and qualifying new leads, cold calling, emailing, and utilizing social media to reach out to potential clients. The individual will document and track all leads in a CRM system, understand client needs, propose solutions, and close new business deals. They will also cultivate relationships with clients, work closely with sales and marketing teams, and achieve quotas for net new clients to grow MRR. The role requires a Bachelor's Degree, experience in an inside sales role, proficiency with CRM systems, and strong communication and interpersonal skills.

Travel Physical Therapist - $2,073 per week

Company: AHS Staffing

Location: Seattle, Washington

Posted Jan 22, 2025

AHS Staffing is recruiting for a 13-week travel Physical Therapist position in Seattle, Washington. The job, starting on 2025-02-17, offers 40 hours per week, 10 hours per day, on days. AHS MedStat emphasizes a personalized, transparent, and rewarding experience, providing benefits like medical coverage, 401(k) matching, competitive pay, licensure reimbursement, and weekly pay. The company is known for its dedication to matching professionals with suitable assignments, prioritizing their success and well-being.

Main Studio Instructors, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 22, 2025

Evening Concierge (Mon-Fri, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive workplace.

Oracle Database Administrator

Company: GCyber

Location: Washington DC

Posted Jan 22, 2025

GCyber is looking for an Oracle Database Administrator to support a high-profile DISA customer. The role involves managing Oracle databases, performance monitoring, troubleshooting, security, backups, and data recovery. The ideal candidate should have an active DoD Top Secret/SCI clearance, relevant certifications, and prior experience with DISA and its support to mission partners.

Associate Sales Specialist - MLF Growth Team

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking an Associate Sales Executive to promote and sell Practical Law and CoCounsel solutions to new law firm customers within an assigned territory. The role involves making outbound calls, prospecting potential clients, setting appointments, and understanding client needs to present solutions. The successful candidate will meet/exceed sales and telephone activity targets, collaborate with the team to develop sales strategies, and maintain accurate records in Salesforce. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The company values diversity, inclusion, and work-life balance.

Business Center Assistant Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: Washington, UT

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also provide supervision, development opportunities, and ensure compliance with company policies. Key leadership expectations include respect for the individual, acting with integrity, serving the customer, striving for excellence, and promoting a culture of belonging.

Store Executive Intern (Store Leadership Intern) - Metro DC/ Arlington, Alexandria Virginia (Starting Summer 2025)

Company: Target

Location: Washington, DC

Posted Jan 22, 2025

Target is offering a paid 40-hour-per-week Stores Executive Leadership Internship. This program aims to provide a realistic job preview of an Executive Team Leader (ETL) role, teaching skills such as guest service fundamentals, retail business acumen, team management, and business strategy development. Interns will work closely with mentors, learn to lead a team, drive sales, and provide exceptional guest service. The role involves leading daily priorities, partnering with leaders on team member performance, and understanding business reporting. Target values leaders who are willing to take risks, demonstrate ethical conduct, and foster an inclusive culture.

Sales Associate

Company: Coca-Cola

Location: Washington, DC

Posted Jan 22, 2025

Senior Manager, Marketing – KI Concerts: 2024-3223

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

Headfirst Companies is looking for a Senior Manager, Marketing - KI Concerts to boost brand recognition and revenue growth. The role involves developing and executing B2B marketing strategies, leading a team, and managing the KI Concerts marketing budget. The ideal candidate should have a Bachelor's degree in business, marketing, or music administration, and at least 6 years of marketing experience, preferably in B2B products or services. They should possess strong communication skills, the ability to align marketing strategies with sales objectives, and expertise in lifecycle B2B marketing. A passion for international travel and personal experience with choral or orchestral music is a plus. The role requires working primarily in-person from the Washington, D.C. HQ offices, with some domestic and international travel.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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