Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Sales Manager

Company: Centric Business Systems, Inc.

Location: Washington DC

Posted Jan 22, 2025

UBEO Business Services, a leading provider of business technology products and services, is seeking a Sales Manager. The role involves managing a team of sales executives, driving sales strategy, attracting and retaining talent, and exceeding sales objectives. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in sales. UBEO offers a competitive compensation package and an excellent benefits package, including medical, dental, vision, life insurance, and a 401K plan with match.

Community Manager I - Front Desk Receptionist

Company: Carr Workplaces

Location: Washington DC

Posted Jan 22, 2025

Carr Workplaces is seeking an entry-level Community Manager for a high-energy, technologically advanced office center. The ideal candidate will have excellent interpersonal skills, experience in customer service, and strong communication abilities. Responsibilities include managing client events, onboarding procedures, resolving issues, and maintaining office inventory. The role offers opportunities for growth within a company that values its employees, with a competitive salary range of $20,200 - $21,640 + incentive/bonus + benefits.

Enterprise Analytics and Modeling - Risk Management - Senior Associate (Open to Remote)

Company: Fannie Mae

Location: Washington DC

Posted Jan 22, 2025

Fannie Mae is seeking a Senior Associate for the Model Governance Solutions team. The role involves assessing and identifying potential model risks, driving adoption of the model governance framework, and working with key stakeholders. The ideal candidate will have 2 years of risk management experience, strong analytical skills, and the ability to work independently and collaboratively. Fannie Mae is an Equal Opportunity Employer offering comprehensive benefits and a dynamic work environment.

B2B Engagement Marketing Manager

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is hiring for an Enterprise, WP Intelligence & Professional Products Engagement Marketing Manager. The role involves leading strategic efforts to maximize engagement, drive usage, and enhance retention of B2B product consumers. The successful candidate will collaborate with cross-functional teams to design and execute comprehensive engagement strategies, utilizing data to inform and enhance digital marketing strategies. Key responsibilities include leading marketing campaigns, enhancing the customer journey, overseeing CRM strategies, and developing tailored engagement strategies for different cohorts. Requirements include a Bachelor's degree or equivalent experience, strong analytical skills, proficiency in data tracking tools, excellent project management skills, and a collaborative mindset. The Post offers competitive benefits and a salary range of $91,800.00 - $153,000.00 USD annually.

Travel Nurse RN - Electrophysiology Lab - $3,091 per week

Company: Medical Solutions

Location: Renton, Washington

Posted Jan 22, 2025

Medical Solutions is currently recruiting a travel nurse RN for the Electrophysiology Lab in Renton, Washington. The job is a 13-week contract with 36 hours per week, 12-hour shifts on days. The company offers a comprehensive benefits package including Day One Medical, Dental, and Vision, 401(k) with Company Contribution, Personalized Compensation Packages, Loyalty Bonus Program, Paid, Private, Fully Furnished, Pet-Friendly Housing, Dedicated Recruiter, Per Diem Allowance, Paid Travel, Licensure and Certification Reimbursement, Free Liability Coverage, and Voluntary Benefits. Medical Solutions is known for its strong company culture, offering opportunities for personal and professional growth, and has received numerous awards for being a great place to work.

Travel Echo Technologist - $2,984 per week

Company: Travel Nurse Across America

Location: Federal Way, Washington

Posted Jan 22, 2025

Travel Nurse Across America is currently seeking a travel Echo Technologist for a 13-week assignment in Federal Way, Washington. They also have an immediate opening for a Magnetic Resonance Imaging Technologist (MRI Tech) in Cypress, TX. The MRI Tech role involves using MRI equipment, ensuring image accuracy, preparing patients, and maintaining patient records. Requirements include 1 year of experience, BLS, ARRT (MR) or ARMRIT National Certification, and state-specific licensing. TNAA offers benefits such as guaranteed pay, paid sick leave, travel reimbursement, license/certification costs, housing options, and comprehensive insurance.

Executive Assistant

Company: FiscalNote

Location: Washington, DC

Posted Jan 22, 2025

FiscalNote is seeking an Executive Assistant to support the CEO and CFO, ensuring they are well-equipped to manage their demanding schedules. The role involves coordinating meetings and travel, assisting in presentations, and conducting time analysis. The ideal candidate should have 2+ years of experience supporting executive-level personnel, strong communication skills, and the ability to work in a fast-paced environment. FiscalNote values diversity and offers competitive benefits, including flexible work arrangements and equity packages.

Leasing Consultant

Company: KETTLER

Location: Washington, DC

Posted Jan 22, 2025

Travel MRI Technologist - $2,451 per week

Company: TotalMed Allied

Location: Bellingham, Washington

Posted Jan 22, 2025

TotalMed Allied is advertising a travel job for an MRI Technologist in Bellingham, Washington. The position is for 13 weeks, with 40 hours per week, evening shifts. The pay package is competitive, offering top paying contracts and a tax-free stipend. TotalMed Allied is known for its high level of customer care, providing 24x7 concierge service and supporting travelers throughout their careers. The company is recognized as one of the top 10 agencies in recent traveler surveys.

Mortgage Credit Risk and Capital Analytics Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 22, 2025

Fannie Mae is a company that empowers millions of homeowners and renters by providing opportunities in the housing industry. The Mortgage Credit Risk and Capital Analytics Advisor role is a flexible hybrid position that involves advising on the application of mathematical models, advanced tools, and financial industry knowledge to business or financial data. The role requires 6 years of experience in risk assessment, management, and statistical methods. The ideal candidate should have a degree in Economics, Finance, or Statistics, and experience with mortgage credit analytics, economic capital, and GSE regulatory capital framework. Fannie Mae is committed to fostering a diverse and inclusive workplace and offers comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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