Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Automation Tester (Remote Opportunity)

Company: VetsEZ

Location: Washington DC

Posted Jan 22, 2025

VetsEZ is hiring a remote Software Automation Tester to support the Department of Veterans Affairs. The ideal candidate should have a strong background in automation testing, proficiency in tools like Cypress, Playwright, Jira, and scripting languages such as Java, Python, and SQL. Responsibilities include creating and implementing automated test scripts, analyzing requirements, executing tests, reporting bugs, collaborating with developers, and staying updated with the latest testing tools. The role offers benefits like medical, dental, vision insurance, 401k with employer match, PTO, corporate laptop, and training opportunities.

Territory Sales Representative

Company: MAXtech Agency

Location: Washington DC

Posted Jan 22, 2025

Maxxon Corporation, a leading underlayment company since 1972, is seeking a Commercial Sales Representative for the Baltimore-Washington-Northern Virginia Territory. The role involves generating revenue, managing relationships with applicators, contractors, and distributors, and promoting Maxxon products. The ideal candidate should have 5+ years in building product sales management, excellent customer service skills, and the ability to work independently and within a team. Maxxon offers competitive compensation, benefits, and a supportive work environment.

Procurement Manager

Company: EF Education First

Location: Washington, DC

Posted Jan 22, 2025

Travel Medical Lab Technician - $1,578 per week

Company: Anders Group

Location: Morton, Washington

Posted Jan 22, 2025

Anders Group is currently recruiting for a 13-week travel job for a Medical Lab Technician in Morton, Washington, starting from January 27, 2025. The job offers 40 hours per week, 8-hour shifts on weekdays. Anders Group, a Joint Commission accredited staffing agency, is known for its commitment to providing exceptional customer service to travelers. They offer competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

1st Cook

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining food safety. The hourly rate is $23.40. Benefits include medical, dental, vision, retirement savings plans, and paid days off. No specific educational requirements are mentioned, but experience as a cook is required. Aramark values employee development and equal employment opportunities.

Monitoring and Testing Program Manager

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Meta is hiring for a Monitoring and Testing Program Manager role. The position involves supporting the company's corporate compliance and risk management strategy, developing and overseeing a sustainable compliance monitoring & testing program, and executing monitoring and testing engagements. The ideal candidate should have 8+ years of experience in a compliance-related practice, knowledge of compliance monitoring & testing concepts, and understanding of corporate compliance requirements. The role requires strong communication, analytical, and presentation skills, and the ability to collaborate with multiple teams. Meta offers a competitive salary, bonus, equity, and benefits package.

Behavioral Health Customer Success Manager

Company: Office Practicum

Location: Fort Washington, PA / Remote

Posted Jan 22, 2025

The Customer Success Manager (CSM) - BH is responsible for ensuring customer success and loyalty throughout their journey with Nextstep. This role involves developing and managing project plans, leading client onboarding and training sessions, providing high-level product support, and collaborating with cross-functional teams. The ideal candidate should have a customer-focused approach, project management skills, and extensive knowledge of NSS. A Bachelor's degree and 5 years of client-focused experience are required. The role involves travel to client sites up to 25% and offers a salary of $65,000 - $75,000 per year.

Registered Nurse (RN) - OR - Operating Room - $31-42 per hour

Company: Kaiser Permanente

Location: Tukwila, Washington

Posted Jan 22, 2025

Kaiser Permanente is hiring for a Review Services Coordinator role in Tukwila, Washington. The position involves adjudicating pre-authorization coverage requests for medical and DME services, handling high volumes of calls, and managing complex issues. Essential qualifications include 2+ years of healthcare experience, proficiency in online computer systems, and phone customer service experience. Preferred qualifications include KFHPW work experience, health plan contracts knowledge, and medical coding experience. Kaiser Permanente is a leading not-for-profit health plan with numerous hospitals and locations across the country.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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