Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Capital Market Transactions Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Capital Market Transactions Advisor to join their team. The role offers flexibility and the opportunity to make a meaningful impact on the future of the housing industry. The ideal candidate will have experience in financial markets, data analysis, and relationship management.

SharePoint Developer (Intermediate-Level)

Company: Link Solutions, Inc.

Location: Washington DC

Posted Jan 21, 2025

Link Solutions Inc, a certified IT services provider, is seeking an Intermediate SharePoint Developer for a US Army project at Fort Detrick, MD. The role involves designing, developing, and maintaining SharePoint solutions, workflows, lists, forms, and dashboards. The candidate must be a US Citizen with Secret Clearance, and have experience with SharePoint 2013/2016, Power Automate, and web development. The position offers growth opportunities and contributes to national security. Link Solutions provides a competitive benefits package.

Senior Sales Executive, Mid-Law

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 21, 2025

The Medium Law Firm Senior Sales Executive role involves selling Westlaw, Practical Law, HighQ, CoCounsel, and other products to the legal community within an assigned territory. The individual will leverage their expert consultative sales approach and professional demeanor to manage complex relationships and capitalize on opportunities within Medium Law accounts. Key responsibilities include driving results, closing deals, managing relationships, understanding product propositions, reporting, and gathering client and market intelligence. The ideal candidate should have a minimum of 5 years of successful sales experience, a 4-year college degree, and working knowledge of sales concepts and the legal profession. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Food Operations Manager 2

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Dual-Licensed Spa Therapists, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 21, 2025

Equinox Group, a high-growth collective of lifestyle brands, is seeking dual-licensed Massage Therapists and Estheticians for their club at Anthem Row. The company is known for its commitment to high-performance living and providing innovative, exciting new products and techniques. The role involves performing various massages and facials, with opportunities for growth and cross-training. Benefits include competitive salary, benefits, and commission opportunities, along with a complimentary club membership.

Junior Asset Manager

Company: Leidos

Location: Washington, DC

Posted Jan 21, 2025

Leidos is hiring for a Junior Asset Manager role to support the FTC EUSS program in Washington, DC. The role involves managing IT assets, maintaining an accurate database, and processing various documentation. Key responsibilities include shipping/receiving IT assets, data backup and recovery, and coordinating warranty processes. The ideal candidate should have 3+ years of asset management experience, familiarity with ITSM systems like ServiceNow, and excellent communication skills. A Public Trust security clearance is required. The salary range is $55K to $67K.

Security Engineer/ ISSO-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Jan 21, 2025

Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) offers an excellent opportunity for cyber professionals to elevate their careers. The role involves advising, implementing, and managing cyber security solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. The successful candidate will work with cutting-edge tools, grow both vertically and horizontally, and contribute to creating a cyber-minded culture. The position requires a Bachelor's degree, Top Secret security clearance, and at least 5 years of experience as a Security Engineer. Preferred qualifications include a degree in Information System Security or equivalent work experience.

Program Manager I, Regulatory Affairs

Company: Google

Location: Washington, DC

Posted Jan 21, 2025

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health is seeking a Clinical Advisor, a pharmacist role that leverages clinical skills in a managed care environment. The role involves serving as a clinical expert, providing consulting services, delivering reports, educating clients, and updating benefit elections. Success is measured by client satisfaction and revenue growth. The ideal candidate has 3+ years of managed care pharmacist experience, an active license, strong analytical skills, and proficiency in MS Office. Preferred qualifications include PBM experience, superior writing skills, and industry knowledge. The position offers a competitive pay range, comprehensive benefits, and opportunities for growth.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

Healthcare Host/Hostess

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Sodexo is seeking a Healthcare Host/Hostess for MEDSTAR WASHINGTON HOSPITAL CENTER. The role involves effectively communicating with patients, staff, and guests, delivering meal carts, aiding in meal setup, and taking inventory. The company offers a flexible work environment, training opportunities, and a comprehensive benefits package. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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