Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Information Assurance Analyst

Company: Andworx LLC

Location: Washington DC

Posted Jan 20, 2025

Andworx is seeking an Information Assurance Analyst with extensive Federal Government experience. The role involves developing and maintaining information security programs, reviewing and drafting IA policies, and ensuring compliance with DoD policies and security best practices. The ideal candidate should possess strong communication skills, relevant certifications, and US citizenship with an active DOD Secret clearance. Andworx is a collaborative team that values innovation, quality, and continuous learning.

Proposal Technical Writer/Editor

Company: Maxar Technologies

Location: Washington DC

Posted Jan 20, 2025

Maxar Technologies is seeking a Proposal Technical Writer/Editor for their US Government Services team in Herndon, VA. The role involves writing, editing, and managing various document types, contributing to proposal and documentation efforts, and managing project or program functions. The ideal candidate should have a US citizenship, TS clearance, a Bachelor's degree or equivalent experience, and 5 years of experience in writing, editing, and document management. Strong planning, time management, and communication skills are required. The base pay for this position within the Washington DC metropolitan area is $101,000 - $169,000 annually. Maxar Technologies values diversity and is an equal opportunity employer.

Finance Manager

Company: BluShark Digital

Location: Washington DC

Posted Jan 20, 2025

BluShark Digital, a dynamic digital marketing agency based in Washington DC, is seeking a Finance Manager. The role involves managing financial operations, preparing financial reports, overseeing payroll and vendor management, and collaborating with financial vendors. The ideal candidate should have a Bachelor's degree in Finance or Accounting, proven experience in financial management, and familiarity with financial tools like QuickBooks and Excel. The company offers a competitive salary, flexible working arrangements, and opportunities for professional growth.

Sr. Proposal Manager

Company: Maxar Technologies

Location: Washington DC

Posted Jan 20, 2025

Maxar Technologies is seeking a Senior Proposal Manager to join their U.S. Government Services team in Herndon, VA. The successful candidate will lead cross-functional teams in designing, developing, and delivering compelling, compliant, and customer-focused proposals. The role requires an active TS security clearance, a Bachelor's degree or equivalent work experience, and 8+ years of experience managing Federal Government proposals. The position offers a comprehensive benefits package and is incentive-eligible. Maxar Technologies values diversity and is an equal opportunity employer.

Collibra - Solution Architect - 100% Remote (REF1737C)

Company: Citizant

Location: Washington DC

Posted Jan 20, 2025

Citizant, a leading provider of professional IT services to the US government, is seeking a Collibra Solution Architect or Ranger with 5-7 years of experience in data governance or data management. The role involves providing expert guidance on the design and implementation of the Collibra platform, developing data governance frameworks, and leading cross-functional teams. The company values ethical, talented, passionate, and committed A-players, offering excellent compensation, benefits, and opportunities for personal and professional development. US Citizenship is required, and an active Public Trust clearance or the ability to obtain one is necessary.

Power Platform Solutions Architect

Company: Andworx LLC

Location: Washington DC

Posted Jan 20, 2025

Andworx is recruiting Power Platform Solutions Architects to join high-performing teams, leading the development of mission-critical solutions for federal government customers. The ideal candidate should have extensive experience in developing and architecting enterprise-grade Power Platform solutions, including Power Apps, Power BI, Power Automate, and Power Platform Administration. They should also possess strong communication skills, critical thinking abilities, and a passion for learning new technologies. The role is hybrid, requiring candidates to live within a commutable distance to the Washington DC Metro area.

Power Platform Lead Developer

Company: Andworx LLC

Location: Washington DC

Posted Jan 20, 2025

Andworx is seeking a Power Platform Lead Developer to join a high-performing team of solutions developers. The role involves leading the development of mission-critical operational and prototype solutions for federal government customers, partners, and internal environments. The ideal candidate should have a background in client interaction, solutioning, data analysis, and a deep understanding of leading-edge tools and features. They should be comfortable building customer-focused applications and interacting with senior stakeholders to drive innovation and adoption. The role requires expert-level proficiency with the Microsoft Power Platform, including Power Apps, Power BI, Power Automate, Power Platform Administration, and Microsoft Dataverse. The candidate must have 5 years of experience developing and architecting enterprise-grade Power Platform solutions, experience leading and managing concurrent technical projects and teams, and the ability to rewrite and reengineer custom legacy applications to PowerApps solutions. The role is hybrid, requiring the candidate to live within a commutable distance to the Washington DC Metro area.

Proposal Manager- 1099

Company: Red Carrot

Location: Washington DC

Posted Jan 20, 2025

Red Carrot is seeking an experienced Proposal Manager for their business development team. The role involves managing all aspects of proposal development, collaborating with various teams, and ensuring compliance with solicitation requirements. The ideal candidate should have a Bachelor's degree in Business, Marketing, Project Management, or a related field, along with 5-10 years of experience in managing winning Federal Government proposals. Knowledge of the proposal development life cycle and excellent communication skills are required. Familiarity with FEDSIM acquisition and proposal collaboration tools is a plus.

Government Account Representative

Company: Grainger

Location: Washington DC

Posted Jan 20, 2025

Grainger, a leading industrial distributor, is seeking a Government Account Representative (GAR) for an outside sales role. The GAR will develop relationships with approximately 40-70 large government customers to achieve profitable revenue growth. The position offers a base pay compensation range of $502,000 to $753,000, with potential for higher pay based on factors like geographic location, experience, and skills. The role involves maintaining an understanding of government contracts, creating a territory plan, and growing sales using various communication channels. Grainger provides comprehensive benefits, including medical, dental, vision, life, and pet insurance, a 401k retirement plan, employee discounts, tuition reimbursement, and more. The company is committed to equal employment opportunity and fostering an inclusive environment.

Management Associate

Company: Microstrategy

Location: Washington DC

Posted Jan 20, 2025

MicroStrategy, a market leader in enterprise analytics and mobility software, is revolutionizing businesses through data-driven innovation. The company is also a pioneer in adopting Bitcoin as a key asset, outperforming every company in the S&P 500. The Management Associate Program is a two-year initiative offering top college graduates exposure and training in various departments, fostering well-rounded future leaders. The program is highly selective, targeting smart, motivated individuals with strong leadership experience and excellent communication skills.

Senior Contracting Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc is a global provider of engineering systems integration services to both Government and Commercial entities. The company is dedicated to helping customers overcome challenges through innovative solutions, particularly in the transformation of the US military and the global war on terror. The job summary involves maintaining open communication with the FSIACQ Contracting Officer Division, reviewing and amending procurement requests, preparing final award documents, and conducting market research. The role also includes contract administration, document preparation, project management, market analysis, and administrative duties. The company offers a range of benefits and perks, including medical, vision, and dental plans, holiday and personal time off, 401K, life insurance, education and training assistance, incentive plans, and employee assistance programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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