Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Data scientist with ACF Experience

Company: Radiant Digital

Location: Washington DC

Posted Jan 20, 2025

The Data Scientist role at ACF involves transforming raw data into actionable insights for supporting children and families. Key responsibilities include data exploration and preparation, model development and advanced analytics, visualization and reporting, collaboration and stakeholder engagement, data governance and compliance, and continuous improvement. Required qualifications include a degree in Data Science, Statistics, Computer Science, or a related field, 3+ years of hands-on experience in data science, machine learning, or statistical modeling, and proficiency in programming languages like Python, R, SQL. Soft skills include excellent communication, problem-solving, and collaboration abilities.

Document Processor

Company: CSC

Location: Washington DC

Posted Jan 20, 2025

CSC is seeking an Associate Client Order Coordinator for a full-time position in Springfield, IL. The role involves reviewing and processing legal documents, managing customer orders, and providing excellent customer service. CSC values the candidate's experience in hospitality, retail, or restaurant environments, and offers a supportive work environment with competitive benefits. The company is committed to professional growth, community involvement, and work-life balance, and has been recognized as a Top Workplace. CSC provides challenging work, career opportunities, and excellent benefits, including medical, dental, life insurance, a 401k with employer match, and paid time off.

Federal Account Executive, 4th Estate (Remote, DMV)

Company: Dynatrace

Location: Washington DC

Posted Jan 18, 2025

The role at Dynatrace involves executing account plans to maximize revenue potential, focusing on product land and growth, and targeting net new logos in the Federal market. The individual will consult with executives to develop an enterprise-wide strategy, generate velocity by establishing Dynatrace in new and existing markets, and ensure customer implementations are successful. The role requires a HS diploma or GED and at least 3 years of enterprise software sales experience. Preferred qualifications include managing sales cycles in complex organizations, experience selling into Federal DoD/IC accounts, and outstanding communication skills. Dynatrace offers a competitive compensation package, including unlimited personal time off, an employee stock purchase plan, and medical/dental benefits.

Lead Engineer

Company: Stream Realty Partners

Location: Washington DC

Posted Jan 20, 2025

Stream Realty Partners, founded in 1996, is a fast-growing full-service commercial real estate services organization. They operate in core markets coast to coast, completing billions in annual transactions in various property types. The company values smart, honest, nice, and passionate individuals, offering a meaningful and impactful career with opportunities for growth and development. The Lead Engineer position involves supervising and directing employees in building maintenance, repair, and alteration, planning and scheduling work projects, and administering service contracts. The role requires knowledge of building maintenance principles, practices, and safety regulations, as well as the ability to use hand and power tools, plan and organize work, and analyze complex technical and administrative problems.

FAST Labs - Edge and Spectral AI Technology Development Manager (Hybrid)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Jan 19, 2025

BAE Systems FAST Labs is seeking a Technology Development Manager for their Edge and Spectral Artificial Intelligence research group. The role involves leading proposals, building strategic partnerships, implementing programmatic strategies, and providing business oversight for multiple programs. The ideal candidate will have a strong background in cognitive EW, RF Machine Learning, or Trustworthy AI, and excellent communication skills. The position offers a competitive salary range of $140,690 - $239,140 and comprehensive benefits.

Human Capital Program Support Specialist

Company: BryceTech

Location: Washington DC

Posted Jan 17, 2025

BryceTech, a company with expertise in analytics and engineering, is seeking a Program Support Specialist. The role involves providing planning and program support for leadership development programs, managing administrative processes, and coordinating project assessment activities. The ideal candidate should have a Bachelor's degree, 2 years of relevant experience, strong organizational and problem-solving skills, and proficiency in MS Teams, Microsoft Project, Excel, Word, and PowerPoint. BryceTech offers a competitive salary, comprehensive health benefits, and an educational reimbursement program.

Manager, Finance (Remote)

Company: Aledade

Location: Washington DC

Posted Jan 20, 2025

Aledade is seeking a Manager of Finance Planning and Analysis to oversee revenue and practice share forecasting on a monthly, quarterly, and annual basis. The role involves collaborating with various departments, consolidating inputs, and presenting comprehensive reports to leadership. The ideal candidate should have a Bachelor's degree in Accounting or Finance, 7+ years of progressive experience in FP&A, and advanced skills in Microsoft Excel and Google's suite of products. Preferred skills include experience in the value-based care sector and proven experience collaborating with multiple teams. Aledade offers a comprehensive benefits package and a remote-friendly culture.

Family Medicine – EvergreenHealth Primary Care

Company: EvergreenHealth

Location: Kirkland, Washington

Posted Jan 20, 2025

EvergreenHealth Primary Care in Kirkland, WA is inviting board-eligible/board-certified Family Medicine physicians to join their stellar team. They offer excellent benefits including medical/dental/vision, retirement program, generous compensation, growth opportunities, and a great work-life balance. The clinics are located in various cities around Seattle East Side. EvergreenHealth is a physician-led, integrated health care system serving nearly one million residents in King and Snohomish counties. Kirkland, the city where the clinics are based, is a vibrant waterfront destination with numerous outdoor recreation, art, dining, and shopping options.

Sr. AI/ML Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Jan 20, 2025

The Aerospace Corporation is seeking an innovative Sr AIML Engineer Project Engineer to work on the nation's leading research and development challenges for future ISR architectures. The role involves leading a portfolio of projects to apply Aerospace AIML expertise to support development of new capabilities for ISR architectures, exploring solutions for ensuring trust in autonomy applications, and providing guidance for development and acquisition of small satellite common ground enterprise capabilities. The ideal candidate will have a Bachelors degree in a relevant engineering, mathematics, or science field, a minimum of 8 years engineering experience, and strong interpersonal, written, and oral communication skills. This full-time position requires 100% on-site work in Chantilly, VA.

BARDA Program Manager

Company: BryceTech

Location: Washington DC

Posted Jan 17, 2025

BryceTech, an Equal Opportunity Employer, is seeking a Project Manager with extensive experience in managing Federal contracts. The role involves overseeing technical and functional activities, ensuring compliance with contract requirements, managing staff, and providing leadership to Contractor staff. The position is remote and offers a competitive salary, comprehensive health benefits, and an educational reimbursement program.

Program Associate, Speakers

Company: Active Minds, Inc.

Location: Washington DC

Posted Jan 19, 2025

Active Minds, a leading nonprofit organization dedicated to promoting mental health awareness, is seeking a highly organized individual with experience in event planning. The Program Associate Speakers will independently oversee the booking and execution of a wide array of professional events per year, ensuring a professional and superior client experience. The role involves contract and booking logistics, virtual and in-person event coordination, virtual event management, special project management, speaker liaison, programmatic evaluation and improvement, and Salesforce management. The ideal candidate should have recent grad or 1+ years of experience in hospitality event management, sales and marketing, customer service, or related professional areas. Prior experience with virtual event platforms and CRM platforms, particularly Salesforce, is preferred. The position offers a competitive salary, robust benefits, and an environment that is friendly to remote working and life-work balance.

Program Manager: Business Intelligence, Reporting & Analytics

Company: MassMutual

Location: Washington DC

Posted Jan 20, 2025

MassMutual is seeking a Program Manager for Business Intelligence Reporting and Analytics. The role involves leading strategic activities and planning for Operations Business Intelligence objectives, collaborating with internal clients, and driving BI NextGen initiatives. The ideal candidate should have 8+ years of Program Management experience, preferably in the financial services industry, and strong expertise in creating executive-level presentations. The role offers opportunities for growth, learning, and networking, with a competitive salary range of $102,500 - $134,500.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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