Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Catering Administrative Worker

Company: Aramark

Location: Washington, DC

Posted Jan 12, 2025

The Catering Administrator is responsible for supporting the process of booking and managing events for the catering department. The position requires administrative functions, customer service, and communication skills. Aramark offers a wide array of comprehensive benefit programs and services, including medical, dental, vision, and work/life resources. The company strives to do great things for each other, our partners, our communities, and our planet.

Systems Analyst (Mid) - TOP SECRET REQUIRED

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking a Mid Systems Analyst with an active Top Secret clearance to support a federal government project in Washington, DC. The role involves analyzing support issues, performing impact and requirements analysis, and implementing technology best practices. Required qualifications include 3+ years of IT experience, proficiency in Java, SQL, JavaScript, HTML, and experience with version control software. CGI offers competitive compensation, comprehensive insurance, and learning opportunities.

General Utility Worker

Company: Aramark

Location: Washington, DC

Posted Jan 12, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and performing light maintenance tasks. Aramark offers competitive compensation, benefits including medical, dental, vision, and retirement savings plans, and a positive work environment. The position requires understanding of basic sanitation and safety procedures, and flexibility for evenings and weekends.

Catering Food Service Supervisor

Company: Aramark

Location: Washington, DC

Posted Jan 12, 2025

Aramark is hiring full-time Food Service Supervisors to join their Food Services Team. The role involves overseeing staff, collaborating with teammates, and ensuring food safety and quality. The hourly rate ranges from $28.00, with potential for bonuses or commissions. Benefits include medical, dental, vision, and work/life resources. Responsibilities encompass producing work schedules, maintaining food safety, supervising employees, and training others. Aramark values equal employment opportunity and employee growth.

Senior Graphics Reporter, WP Intelligence

Company: The Washington Post

Location: Washington, DC

Posted Jan 12, 2025

The Washington Post is seeking an experienced graphics reporter for its new subscription division, WP Intelligence. The role involves creating charts, graphics, and data visualizations for C-Suite executives, thought leaders, and policy influencers. Key responsibilities include enhancing reports, delivering valuable graphics, and understanding customer needs across multiple departments. Requirements include at least five years of experience in designing and producing charts and data visualizations, proficiency with Adobe Illustrator and PowerPoint, and knowledge of code (React preferred), statistical software (R, Python), and production and news experience. The salary range is $109,200.00 - $182,000.00. Benefits include comprehensive health coverage, pension and 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, backup care, gender affirming services, pet insurance, and more. The Washington Post values diversity and innovation.

(USA) Overnight Stocking Coach

Company: Walmart

Location: Washington, DC

Posted Jan 12, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging. The role requires respect for individuals, integrity, customer focus, and a strive for excellence.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Site Director at Edgewood Elementary Campus

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 12, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Site Director. The role involves leading a team of teachers to create engaging classroom experiences, ensuring operational standards, partnering with families, and cultivating positive relationships. The ideal candidate should have at least one year of teaching experience, a passion for children, strong organizational skills, and the ability to build relationships. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Pilates Instructors, Washington DC

Company: Equinox

Location: Washington, DC

Posted Jan 12, 2025

Equinox Group, a collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking a high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, conducting client assessments, instructing various session types, and collaborating with other departments. The company values a high-performance lifestyle, career advancement, and offers competitive benefits, discounts, and opportunities for growth. The ideal candidate should have a comprehensive Pilates teacher training, excellent customer service skills, and physical abilities for spotting and correcting clients.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is a company that focuses on transforming healthcare for customers and creating a great workplace. Pharmacy Technicians play a critical role in delivering operational and service excellence, ensuring prescriptions are filled accurately and providing caring service to patients. The company offers a comprehensive benefits package and opportunities for growth and development.

LOA Case Manager I

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is dedicated to delivering human-centric health care, emphasizing empathy and care for colleagues. The Case Manager, Enterprise Absence Management role involves administering leave policies, utilizing the myLeave system, and ensuring compliance with federal and state regulations. The position requires strong customer service skills, organizational abilities, and proficiency in MS Office. The pay range is $18.50 - $42.35, with additional benefits including medical, dental, vision, retirement savings plan, and well-being programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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