Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Mid Quality Assurance Engineer- TS/SCI Required

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking a Mid-Level Quality Assurance Engineer with active Top-Secret clearance for a project in Washington, DC. The role involves evaluating software functions, designing test protocols, collaborating with development teams, and reporting results. Required qualifications include proficiency in Java, JavaScript, PL/SQL, Git, Azure DevOps, SAST, unit and integration testing, automated testing, end-to-end testing, ABAC/RBAC, Windows Service Fabric, Splunk administration, Windows server administration, Agile principles, and 5+ years of QA experience. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, parental leave, learning opportunities, and wellness programs.

Cyber Network Defense Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 12, 2025

This job description outlines a Cyber Network Defense Analyst role with 24x7 support, SOC analyst responsibilities, and a competitive pay range of $67,600.00 - $122,200.00. Requirements include TS/SCI clearance, US citizenship, and certifications like Sec+ or CySA+. The position offers career growth and technical challenges in network security monitoring and threat analysis.

Center Director

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 12, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Center Director. The role involves hiring and developing a team of educators, partnering with parents, and growing KinderCare's community presence. The company offers a world-class curriculum, center accreditation, and benefits including discounted child care, medical, dental, and vision coverage, and more. KinderCare is committed to providing high-quality child care to all families, regardless of background.

Property Manager - Takoma

Company: Bozzuto

Location: Washington, DC

Posted Jan 12, 2025

Bozzuto is a company that values community, creativity, and customer satisfaction. They offer competitive compensation, health and wellness benefits, and opportunities for career development. The company culture is welcoming and inclusive, with a focus on delivering exceptional experiences to residents and stakeholders.

DevOps Engineer-SME

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking a DevOps Engineer-SME with active Top-Secret/SCI clearance for a large federal government project. The ideal candidate should have extensive experience in DevOps, CI/CD, and cloud services (Azure, AWS). Responsibilities include building, installing, configuring, and troubleshooting applications, deploying code, and participating in Kanban/Scrum meetings. The role requires collaboration with developers and testers, and a strong commitment to DevOps culture. US Citizenship is mandatory, and the position offers competitive compensation, comprehensive benefits, and opportunities for career growth.

IT Project Lead SME- TS/SCI Required

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking an IT Project Lead SME with active Top-Secret clearance for a large federal government project. The role involves overseeing project planning, execution, and delivery, managing a team of developers and stakeholders. The successful candidate will work in an agile environment, maintaining cloud accounts, VPCs, and cloud-managed services. Required qualifications include 12+ years of leadership experience, proficiency in AWS, Azure, GitLab, JFROG Artifactory, Splunk, and Nessus Tenable Security Center. US Citizenship is mandatory. CGI offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Property Manager - Shaw

Company: Bozzuto

Location: Washington, DC

Posted Jan 12, 2025

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. The company values creativity, concern, passion, and the pursuit of perfection. They seek a CEO and head coach Property Manager with a strong leadership background, excellent client relationship skills, and experience in property management, hospitality, or retail. The role involves leading by example, managing financial performance, and fostering team growth. Bozzuto offers competitive compensation, health & wellness benefits, retirement planning, tuition reimbursement, and a diverse range of employee resource groups.

Special Investigation Unit Manager Clinical Certified Professional Coder (Aetna SIU)

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health seeks a Manager to lead a team of Certified Professional Coders (CPC) for fraud detection, investigation, and prevention. The role involves overseeing coding reviews, ensuring compliance with regulations, and developing strategies for workload management and process improvements. The company values employee empowerment, innovation, and delivering personalized, convenient, and affordable healthcare.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

CT Technologist - Seattle/Capitol Hill - Full-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jan 12, 2025

The job posting highlights the company's commitment to employees, offering competitive wages, a recent 9% wage increase, and a $10,000 sign-on bonus. The role involves providing CT and diagnostic X-ray imaging services, ensuring patient safety, and maintaining high-quality testing. The position requires strong customer service skills, adherence to safety protocols, and the ability to work effectively in a team.

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is seeking a Clinical Advisor, a pharmacist role that leverages clinical skills in a client-facing position. The role involves serving as a clinical subject matter expert, providing consulting services, educating clients on CVS Health's clinical programs, and updating plan requirements. Success is measured by high client satisfaction and increased client revenue. The position requires 3 years of managed care experience, a valid pharmacy license, strong analytical skills, and the ability to travel up to 40% of the time. Preferred qualifications include PBM or health plan client experience, proficiency in MS Office, and superior written and organizational skills.

United States National Tax Services Merger & Acquisition - Senior Manager

Company: PwC

Location: Washington, DC

Posted Jan 12, 2025

PwC's tax services team, particularly in mergers and acquisitions, offers opportunities to provide tax advice and guidance during complex business transactions. As a Senior Manager, you'll lead the creation and implementation of M&A tax strategies, guide large projects, innovate processes, and interact with clients at a senior level. The role requires a Bachelor's Degree, 5 years of experience, and preferably a Juris Doctorate. PwC values diversity, inclusivity, and professional standards, offering competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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