Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Principal Solution Engineer - Public Sector

Company: Salesforce

Location: Washington, DC

Posted Jan 13, 2025

Salesforce, a leading company in CRM, AI, and data, is seeking a Solution Engineer for its Outsourced Service Provider (OSP) Program. The role involves partnering with clients, developing technical sales strategies, and demonstrating solutions that provide business value. The ideal candidate should have 10+ years of experience, strong communication skills, and Salesforce certifications. The position is office-flexible, requiring three days in-person at a Salesforce office. Salesforce is committed to equality and diversity, offering inclusive benefits and initiatives.

Strategic Engagement Manager, Government Affairs and Public Policy

Company: Google

Location: Washington, DC

Posted Jan 12, 2025

Google's Government Affairs and Public Policy team is seeking a candidate with a Bachelor's degree and 4 years of experience in government, advocacy, campaigns, or journalism. Preferred qualifications include global policy experience, understanding of policymaker communication, and strong organizational skills. The role involves advocating for Google, shaping technology policy, and collaborating with Marketing and Communications teams to engage global policy audiences. The US base salary range is $108,000-$158,000, with additional benefits, bonus, and equity. The candidate will bring technology topics to life through various channels, leveraging data-driven insights and Google's products, partners, and social impact programs.

Information System Training Specialist (Mid) - TS/SCI REQUIRED

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is hiring a Mid Information System Training Specialist with active TS/SCI clearance for a federal government project in Washington, DC. The role involves maintaining and improving technical infrastructure, providing customer support, managing user security access, planning infrastructure upgrades, and administering systems. Required skills include Java, JavaScript, Python, SQL, and experience with various tools and cloud platforms. CGI offers competitive compensation, comprehensive insurance, and a supportive work environment.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

2026 Summer Internship, Early Careers - Investment Banking

Company: Wells Fargo

Location: Washington, DC

Posted Jan 13, 2025

Wells Fargo is inviting applications for the 2026 Investment Banking Summer Internship in Corporate and Investment Banking. The program offers a comprehensive professional and educational experience through on-the-job training, analytical training, and networking opportunities. Interns will gain hands-on experience in areas such as developing financial models, preparing client presentations, conducting research, and participating in strategic planning. The program lasts for 10 weeks, primarily in Charlotte, New York, Chicago, Houston, and Washington D.C. with a pay range of $18.00 - $65.00 hourly.

Business Analyst

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI is hiring a Business Analyst for a Travel System role in Washington, DC. The candidate will provide Tier-1 support for ATF customers, assisting with E2 Travel system navigation, answering inquiries, and ensuring a seamless travel experience. Required qualifications include 3+ years of E2 Travel system expertise, familiarity with Federal Travel Regulation, and strong communication skills. Desired skills include knowledge of ServiceNow, Momentum ERP, and Government Finance processes.

Barista

Company: Aramark

Location: Washington, DC

Posted Jan 13, 2025

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and handling customer transactions. The hourly rate is $22.80, and benefits include medical, dental, vision, and work/life resources. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines.

Food Service Supervisor - DC Public Schools - Cluster 7

Company: Aramark

Location: Washington, DC

Posted Jan 12, 2025

Aramark is hiring full-time Food Service Supervisors with a competitive hourly rate ranging from $20.00 to $25.00. The role involves leading a team, overseeing operations, ensuring food safety and quality, maintaining inventory, and supervising employees. Benefits include medical, dental, vision, retirement savings plans, and paid days off. The job requires strong organizational skills, ability to perform basic arithmetic, and maintaining emotional control under stress.

Licensed Massage Therapist, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 12, 2025

Equinox Group is a high-growth collective of lifestyle brands, including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media. They are passionate about high-performance living and invest in their own health and fitness. The company values humility, teamwork, and innovation. They are seeking a Licensed Massage Therapist to join their team, offering competitive pay, a forward-thinking work environment, and bespoke educational opportunities.

Associate Account Executive - (Washington, DC) Ethicon US LLC

Company: Johnson & Johnson

Location: Washington, DC

Posted Jan 12, 2025

Johnson & Johnson is recruiting for an Account Executive position at Ethicon US LLC in Washington, DC. The role involves selling comprehensive surgical devices and solutions, with a focus on end-to-end surgical solutions. The Account Executive will be responsible for attaining sales forecasts, building customer relations, and complying with healthcare compliance guidelines. The company offers a competitive base pay range, benefits, and time-off options. Required qualifications include a Bachelor's degree, 1+ years of relevant business experience, and a valid US driver's license.

Clinic Nurse - Oncology / Infusion (Longview / OnCall)

Company: Kaiser Permanente

Location: Longview, Washington

Posted Jan 12, 2025

The RN role at Kaiser Permanente involves delivering quality healthcare to patients, participating in healthcare teams, and adhering to the organization's mission and values. Responsibilities include providing nursing services, utilizing the nursing process, and demonstrating ethical and legal behavior. The RN must show commitment to the KP Promise, utilize critical thinking for problem-solving, and provide culturally sensitive care. They should also demonstrate technological literacy, participate in ongoing education, and maintain effective communication skills.

Software Developer-Sr.

Company: CGI

Location: Washington, DC

Posted Jan 13, 2025

CGI Federal is seeking a Senior Software Developer with active Top-Secret/SCI clearance for a project in Washington DC. The role involves leading Agile software development, system integration, and testing. Required qualifications include proficiency in Java, JavaScript, PL/SQL, ExtJS 7, REST/SOAP, HTML, XML, JSON, SQL, Spring Framework, Oracle, Tomcat, Aurora/PostgreSQL, Eclipse IDE, Maven, Katalon, AWS, GitLab Runner, Ansible, CloudFormation, Python, Apache Solr, Linux, Bash, Jira, Confluence, GitLab/Git, Splunk, and test automation. Minimum of 8 years of experience as a Senior-level Software Developer is required. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, maternity/parental leave, learning opportunities, and wellness programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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