Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Partnership Development Representative

Company: The Rounds

Location: Washington DC

Posted Dec 23, 2024

The Rounds is a platform for managing daily household items, focusing on inventory management and sustainability. They are seeking a Partnership Development Representative to expand strategic partnerships, drive member acquisition, and increase revenue. The ideal candidate is result-oriented, organized, communicative, a natural salesperson, and a problem solver. The company values diversity and encourages applicants with unique backgrounds.

Data & Business Intelligence Analyst

Company: HHAeXchange

Location: Washington DC

Posted Dec 23, 2024

HHAeXchange is seeking a Data and Business Intelligence Analyst to join their Business Operations team. The role involves managing the complete data lifecycle, building and automating ETL pipelines, designing and maintaining data models, and creating automated reporting solutions and BI dashboards. The ideal candidate should have strong partnership skills, understand and translate diverse stakeholder data needs, champion data governance, and stay current with analytics and BI industry trends.

Senior MECM Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 23, 2024

The job posting is for a Senior Microsoft Endpoint Management (MECM) Engineer to work for CACI on the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will be responsible for serving as the overall Subject Matter Expert for all MECM functionality, designing and implementing the MECM solution, and operating and maintaining the overall MECM infrastructure. The required qualifications include 10+ years of relevant experience, an active DoD secret clearance, and experience with SCCM 2012MECM Current Branch. The desired qualifications include experience with ServiceNow and the ability to act independently to expose and resolve problems.

Cook

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Sr. Manager, Partnerships & Alliances-Risk

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 24, 2024

Thomson Reuters is seeking a Senior Manager of Partnerships & Alliances to lead their dynamic team. The role involves defining OKRs, optimizing partner management, and collaborating with sales leaders. The ideal candidate should have extensive experience in partner management, a deep understanding of AI and software technology, and strong negotiation skills.

Draper

Company: The Kennedy Center

Location: Washington, DC

Posted Dec 23, 2024

Washington National Opera is a leading opera company in the nation's capital, offering a comprehensive range of benefits to its full-time employees. The company provides opportunities for growth and development, including flexible work arrangements and training programs. Joining the team allows you to contribute to the mission and vision of Washington National Opera as part of the Costume Department.

Construction Intern - Summer 2025

Company: Bozzuto

Location: Washington, DC

Posted Dec 23, 2024

Bozzuto is a company that values community, creativity, and concern for its employees and residents. They offer competitive compensation, health and wellness benefits, career development opportunities, and a diverse range of employee resource groups. The company is committed to taking care of its team members and providing them with exceptional experiences.

Director, Solutions Architect- Capital One Software (Remote)

Company: Capital One

Location: Washington DC

Posted Dec 23, 2024

The text describes a role for a Director Solutions Architect at Capital One Software, focusing on building cloud and data management tools, addressing data publishing, consumption, governance, and infrastructure management needs. The role involves customer relationship management, product consulting, and staying updated with new technologies. Capital One offers competitive benefits and is an equal opportunity employer.

WP Intelligence Membership Account Manager

Company: The Washington Post

Location: Washington, DC

Posted Dec 23, 2024

The Washington Post is hiring an experienced account executive to lead sales for a new premium membership tier targeting influential leaders and executives. The role involves developing a sales strategy, identifying potential clients, collaborating with editorial teams, managing client relationships, tracking performance, and offering competitive benefits. The ideal candidate should have a Bachelor's degree, 5-10 years of B2B sales experience, and a proven track record in selling high-end products to executive audiences.

Consulting Associate (Remote)

Company: M3USA

Location: Washington DC

Posted Dec 23, 2024

M3 USA is a healthcare innovation company offering digital solutions in pharmaceuticals and life sciences. They pride themselves on a dynamic and innovative work environment, providing a unique opportunity for individuals to contribute to global health advancements. The company is growing and hiring for a Consulting Associate position, which involves handson execution and delivery of analytical solutions, independent and collaborative work, and contributing to project recommendations. The ideal candidate should have a master's degree in a quantitative field, relevant work experience, and strong analytical skills.

Teachers at USDA Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 23, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with a supportive environment and opportunities for career growth. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Account Manager, WP Intelligence

Company: The Washington Post

Location: Washington, DC

Posted Dec 23, 2024

The Washington Post is hiring an experienced account executive to lead sales for a new premium subscription offering targeting policy experts and executives. The role involves building and launching a high-end product, selling enterprise subscription services to corporates, and shaping the go-to-market strategy. The ideal candidate should have extensive B2B membership experience, a proven track record in selling to top-tier executive audiences, and strong strategic thinking skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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