Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Extended Day (PMX) Camp Counselor - Washington D.C.: 2024-3254

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 24, 2024

The Position Headfirst Summer Camp Extended Day (PMX) Camp Counselor will lead campers in pre-written curriculum as our campers try new things and experience camp through the power of play. The job requires bringing camp to life with enthusiasm, dedication, and un-matched energy.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 24, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and learning about the business. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, with a comprehensive benefits package offered.

Internal Communications Manager, Facebook

Company: Meta

Location: Washington, DC

Posted Dec 24, 2024

Meta is seeking an Internal Communications Manager for Facebook, a role with a global remit. The successful candidate will craft internal narratives, support executives in driving internal communications, lead change-related initiatives, and advise cross-functional partners. Key responsibilities include developing communication strategies, providing messaging for key initiatives, and managing internal forums and events. The ideal candidate is a strategic thinker with strong organizational skills, excellent writing abilities, and understanding of internal communications methodologies. A bachelor's degree in communications, PR, or journalism, along with 6+ years of professional experience in internal communications, is required. Preferred qualifications include experience in public relations, journalism, branding, campaigns, and the technology or advertising industry.

Day & Jr. Day Program Leader - Washington D.C.: 2024-3247

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 24, 2024

The Day Program Leader role involves overseeing and coaching a team of counselors for a camp where children aged 3-6 engage in activities like art, swimming, and sports. The role requires bringing the camp to life with enthusiasm, preparing counselors with pre-written curriculum, and ensuring camper safety. The position also involves proactive communication, representing the Headfirst brand, and handling unexpected situations.

Gastroenterologist

Company: PeaceHealth

Location: Bellingham, Washington

Posted Dec 24, 2024

PeaceHealth is recruiting a Gastroenterologist for Bellingham, Washington. The position is suitable for both new and experienced physicians. The practice offers a 100% consultative service, shared community call, and a dedicated GI Hospitalist. Benefits include robust support staff, a collegial team, and excellent compensation. Bellingham, known for its outdoor recreation, urban living, and strong schools, is rated as one of America's most desirable communities. PeaceHealth offers competitive benefits, including a first-year salary of $596,316, relocation assistance, and CME allowance.

Senior Adaptive Threat Simulation Red Teamer

Company: Merrill

Location: Washington, DC

Posted Dec 24, 2024

Bank of America is seeking a highly experienced cyber security professional to join their Cyber Threat Hunt, Intelligence and Defense organization. The role involves expanding the team's offensive security capabilities through R&D efforts. The company offers opportunities for learning, growth, and making an impact, as well as industry-leading benefits and access to paid time off.

Multi-Sport Counselor - Washington D.C.: 2024-3275

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 24, 2024

Headfirst Summer Camp in Washington, DC is hiring multi-sport counselors to lead campers aged 5-12 in various sports, games, and team-building activities. The role involves implementing safety protocols, coaching teams, and nurturing campers' physical, social, and emotional development. Compensation is $17.50/hour for in-season work (late June through mid-August) from 7:45 am to 3:30 pm, Monday through Friday. Pre-season work is available on select weekends for training and site preparation.

Software Engineer (Senior)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 24, 2024

BAE Systems is seeking experienced Software Developers to join their technology-based program supporting a key government customer. The role requires a Bachelor's or Master's degree in computer science and at least 6 years of relevant experience. The candidate should have experience in security review of applications and infrastructure, agile activities, and cloud-based services. The company offers a full-time salary range of $126,610 to $215,270 and various employee benefits.

Blogger and Extended Day Program Leader - Washington D.C.: 2024-3255

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 24, 2024

The Position The Blogger and Extended Day (PMX) Program Leader is responsible for packaging and promoting the camp experience to enrolled families through a camp blog and various social media channels. This role involves overseeing, supporting, and coaching a team of counselors during aftercare programming. The ideal candidate should be an enthusiastic and dedicated leader who can organize the program and bring the camp experience to life with unmatched energy.

Barista for Georgetown University

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and handling customer transactions. The hourly rate is $22.80-$23.80, with comprehensive benefits including medical, dental, vision, and retirement savings plans. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines. Aramark is committed to equal employment opportunities and fostering professional growth.

Accounting Payroll Advisor- Workday Required (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 24, 2024

Fannie Mae is a flexible hybrid company that offers compelling opportunities to impact the future of the housing industry. The Finance Shared Services - Accounting - Payroll Advisor role will offer flexibility and work alongside people who care. The role involves advising on payroll processing, resolving discrepancies, and ensuring compliance with federal and state regulations.

Finance and Administration Director - USAID Communication and Knowledge Management Activity

Company: Bixal

Location: Washington, DC

Posted Dec 24, 2024

Bixal, a consulting firm based in Fairfax, VA, is seeking a Finance and Administration Director for a Comprehensive Technical Assistance for Health Supply Chain and Pharmaceutical Management project. The role involves managing day-to-day financial and operational tasks, ensuring compliance with USAID regulations, and collaborating with the Chief of Party. The position is full-time, contingent on contract award, with a potential duration of up to nine years. Bixal offers competitive benefits including flexible hours, work-from-home options, and comprehensive health benefits. The ideal candidate will have a Master's degree, extensive experience in project operations management, and a strong understanding of USAID regulations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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