Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Deputy Chief Information Officer

Company: Other Agencies and Independent Organizations - Peace Corps

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Deputy Chief Information Officer position at the Peace Corps in Washington DC. The role involves reporting directly to the Chief Information Officer and supporting the strategic vision. Requirements include U.S. citizenship, age (18+), direct deposit for salary, Selective Service registration for males, background check, Top-Secret clearance, drug test, financial disclosure, and a one-year trial period. The position requires experience in IT project planning, budgeting, software development, security, and data management. Applicants must submit written statements for Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). A bachelor's degree in IT-related field is required.

Senior Technology Manager - Application Security

Company: Merrill

Location: Washington, DC

Posted Dec 21, 2024

Bank of America is seeking a Senior Technology Manager specializing in Application Security. The role requires deep technical expertise in secure coding practices, vulnerability scanning, and cloud application security. The Manager will lead technical initiatives, collaborate with developers, DevOps, and cloud architects, and contribute to safeguarding valuable assets and data from cyber threats.

Washington National Tax Senior Manager

Company: Deloitte

Location: Washington, DC

Posted Dec 21, 2024

Deloitte's Washington National Tax practice offers an opportunity to work in the nation's capital, helping shape national tax strategy and federal tax legislation. As a Senior Manager, you'll collaborate with specialists to address complex global tax and finance issues for multinational corporations. The Washington National Tax (WNT) team is a group of skilled professionals who provide insights into tax policies and technical nuances, working closely with local office tax professionals and clients to manage risk.

Sr Development Manager - Trammell Crow Company

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

Trammell Crow Company is seeking a Sr. Development Manager for their Mid Atlantic (Washington D.C.) office. The role involves managing all aspects of new industrial project execution, from predevelopment to post-development close-out. Responsibilities include due diligence, project execution, post-development execution, supporting project teams, and understanding lease language. The ideal candidate should have a Bachelor's degree, at least 10 years of commercial development management experience, and proficiency in scheduling software. The salary range is $140,000 to $160,000 annually, with additional benefits.

Civil Engineer (Highway) - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Preconstruction Engineer position at FHWA, focusing on geometric design and preconstruction engineering programs. The role involves providing technical direction and leadership to improve state DOTs and public agencies' projects. The position requires U.S. citizenship, specific experience, and education. It offers a comprehensive benefits package as a federal employee.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Resource Planning Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is seeking a manager to lead a team of Analysts and Sr. Analysts, focusing on operational metrics like Service Level, Forecast Accuracy, Schedule Effectiveness, and Cost Accountability. The role involves resource planning strategy execution, interfacing with multiple areas, and optimizing resources across lines of business. Required skills include experience in Resource Planning, Avaya CMS Supervisor, Verint workforce management, and Excel. Preferred skills include MS Office, Tableau, and Specialty Pharmacy Experience. The position offers a competitive pay range and comprehensive benefits.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 21, 2024

Sodexo is seeking a Grill Cook for full-time employment at the US House of Representatives. The role involves preparing and creating nutritious dishes, reducing food waste, and providing excellent customer service. The pay range is $7.25 to $25.79 per hour. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Supervisory IT Program Manager (Chief Information Security Officer)

Company: Other Agencies and Independent Organizations - Peace Corps

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Supervisory IT Program Manager position in the Office of the Chief Information Officer (OCIO). The role involves enhancing the agency's information security program through various areas including IT Risk Management, Compliance, Security Architecture, Incident Prevention, Response, Training, Policy Development, and Continuity Planning. The position requires U.S. citizenship, direct deposit for salary, Selective Service registration for eligible males, completion of a Declaration for Federal Employment, PIV process, background security investigation, and Top Secret clearance.

Maintenance Technician

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

The CBRE Maintenance Technician role involves maintaining small to medium-sized buildings, industrial systems, and equipment. Key responsibilities include performing preventive maintenance on mechanical, electrical, and other building systems, conducting routine inspections, diagnosing problems, and making repairs. The role also involves assisting with installations, reviewing work orders, and ensuring energy efficiency. The position requires physical strength for lifting heavy loads, ability to follow work routines, and proficiency in Microsoft Office products. CBRE offers a comprehensive benefits package, 401k, and career growth opportunities. The minimum salary is $50,000 annually, with the maximum being $57,000. CBRE is an equal opportunity employer committed to diversity and providing reasonable accommodations.

Management and Program Analyst GS-0343-13 FPL 13 (DE)

Company: Department of Education - Office of Finance and Operations

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job position in the Federal Real Property Branch of the U.S. Department of Education. The role involves reviewing plans, analyzing program requirements, and developing operating procedures. The incumbent will work in the Office of Security, Facilities and Logistics Services. The position requires specialized experience, including interpreting real property principles, managing multiple tasks, and effective communication. The role is non-essential during government closures and offers a comprehensive benefits package. Veterans and those with student loans are noted to be subject to specific checks.

Business Development Officer, Aerospace, Defense & Government Services

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 21, 2024

JPMorgan Chase is seeking a Business Development Officer to lead national business development initiatives for the Aerospace, Defense, and Government Services sectors. The role involves generating sales leads, building relationships, and identifying opportunities to create mutually-beneficial relationships. The ideal candidate will have strong interpersonal and communication skills, experience in sales or business development, and the ability to travel to markets and sales meetings.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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