Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Security Officer

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 21, 2024

Warner Bros. Discovery invites applications for a Security Team role in Washington D.C. The team is composed of experienced security personnel protecting employees and assets. Responsibilities include patrolling, responding to emergencies, managing unruly individuals, and providing excellent customer service. Requirements include a high school diploma, valid driver's license, and preferably 2 years of military, law enforcement, or security experience. The company values diversity and inclusion, offering a competitive salary range of $35,360 - $59,488 per year along with comprehensive benefits.

General Manager - Custodial - Sports & Entertainment

Company: Aramark

Location: Washington, DC

Posted Dec 21, 2024

Aramark is seeking a General Manager for a position with a salary range of $100,000 to $120,000, depending on various factors. The role involves managing multiple contracted services for a client, generating $2-15M+ in revenue, and ensuring operational and financial goals are met. Key responsibilities include leading a team, managing client and community relationships, and developing strategies for service improvement and growth. The ideal candidate should have a Bachelor's degree in a relevant field, strong interpersonal skills, and experience in the service industry or contract services. Aramark offers comprehensive benefits and a positive work environment.

Regional Program Manager, Legal Compliance

Company: Cloudflare

Location: Washington, DC

Posted Dec 21, 2024

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Regional Program Manager for Legal Compliance. The role involves managing company compliance with new laws and regulations, supporting internal investigations, administering compliance training, managing Cloudflare's Policy Hub, assisting with conflict of interest disclosures, and executing a regional integrity and compliance communications strategy. The ideal candidate should have 6+ years of program or project management experience, preferably in an in-house legal department or tech company, with a strong background in complex investigations and witness interviews. Excellent communication and interpersonal skills are required, along with the ability to work cross-functionally with various teams. The position offers competitive compensation, equity participation, and a comprehensive benefits package.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Dec 21, 2024

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients suffering from end-stage renal disease. Training is provided, and there's potential for career advancement through DaVita's Clinical Ladders and tuition assistance programs. The position requires flexibility, including mornings, evenings, weekends, and holidays.

Licensed Massage Therapist, Washington, DC

Company: Equinox

Location: Washington, DC

Posted Dec 21, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a results-driven Licensed Massage Therapist. The company offers competitive pay, a forward-thinking work environment, and opportunities for professional growth. The ideal candidate should possess a valid DC license, excellent communication skills, and a deep understanding of anatomy and movement. The role involves performing various types of massages, creating treatment plans, and maintaining a clean workspace.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $18.25 - $26.00. CVS Health provides comprehensive benefits and well-being programs to its employees.

Financial Analyst

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

CBRE's Financial Consulting Group is seeking a Financial Analyst in Atlanta. The chosen candidate will have a strong foundation in financial/valuation concepts, a passion for real estate, and excellent teamwork skills. The role involves providing sophisticated financial analysis, creating models using various metrics, and analyzing real estate source documents. The ideal candidate will have clear communication skills, a bachelor's degree in a relevant field, strong financial understanding, intermediate Excel skills, and a self-starter attitude. CBRE offers a competitive salary, benefits, and a culture of respect, integrity, and excellence.

Attorney-Adviser (Investigative Attorney)

Company: Department of Veterans Affairs - Veterans Affairs, Inspector General

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Office of Inspector General (OIG) is structured into seven operational units and has offices in over 60 locations across the country. The job announcement specifies requirements for a legal position, including U.S. citizenship, a law degree from an ABA-accredited school, and specialized experience in legal investigations or advising. The role offers competitive salaries, generous benefits, and opportunities for advancement.

.Net Developer

Company: Addison Group

Location: Washington, DC

Posted Dec 21, 2024

The role involves analyzing business systems and user requirements to develop web-based applications. Essential requirements include a Bachelor's degree in Computer Science or related field, 3+ years of experience in web development, application development, and systems analysis. Proficiency in ASP.NET, C#, and SQL Server is required. Excellent communication and problem-solving skills are necessary. Duties include designing and maintaining web sites, training users, and conducting software testing.

Customer Success Specialist \/ Security-Federal

Company: Duo Security

Location: Washington, DC

Posted Dec 21, 2024

Duo Security, now part of Cisco, is seeking a U.S. citizen for a role in Washington D.C. or the surrounding areas. The role focuses on driving customer success, providing technical guidance, and ensuring maximum value from Duo's product. Key responsibilities include onboarding, feature adoption, renewals, and identifying expansion opportunities. The ideal candidate should have technical aptitude, public sector experience, strong communication skills, and the ability to build collaborative relationships.

Senior Cybersecurity Compliance Cloud Analyst

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Senior Cybersecurity Compliance Cloud Analyst. The role involves protecting sensitive data and complex systems from various threats, working with critical systems like JWICS, SIPR/NIPR, and cloud solutions. Responsibilities include capturing IC Data calls, supporting ISSO/ISSM with A&A requirements, reviewing systems architecture diagrams, and developing cybersecurity risk management recommendations. Required qualifications include 2+ years of cloud experience, 7+ years as a Cyber analyst, DoD Directive 8570 certification, active TS with SCI eligibility, and experience with system ATO for Cloud environments. SkyePoint offers competitive benefits including health insurance, a certificate incentive program, and a flexible work environment.

Senior Virtualization/SAN Engineer

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading cybersecurity IT service provider, is seeking a Senior Virtualization/SAN Engineer for a proposal effort. The role involves designing, implementing, managing, and troubleshooting virtualization and storage systems. The successful candidate will be a subject matter expert in VMware vCenter, Horizon View, Dell VXRail, and Storage Area Network Configuration. They must possess a DoD Directive 8570, IAT III or IAM III certification, and have an active TS with SCI eligibility. SkyePoint offers competitive salaries, benefits, and a flexible work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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