Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

HRIS Configuration Analyst

Company: U-Haul

Location: Washington DC

Posted Dec 20, 2024

The job posting is for a Human Resources Information Systems position at UHaul. The role involves working with business units to optimize Workday processes, having strong technical skills, and demonstrating teamwork, communication, and problem-solving abilities. The position is technical and requires previous configuration experience in Workday configuration. The company offers various benefits and wellness programs.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Executive Administrative Assistant, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 20, 2024

Warner Bros. Discovery is inviting applications for an Executive Administrative Assistant role at CNN. The role involves managing executive schedules, preparing correspondence, handling confidential information, and coordinating meetings. The ideal candidate should have a Bachelor's degree, 5+ years of experience as an executive assistant, and proficiency in Microsoft Office Suite. They must be comfortable in a busy newsroom environment, highly organized, and able to work independently and as part of a team. The role requires flexibility, on-call availability, and occasional weekend work. WBD values diversity and inclusion, offering a competitive salary range of $59,492.00 - $110,485.00 per year along with comprehensive benefits.

Chief, Economic Policy Section

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text outlines the mission and requirements for a Senior Executive Service (SES) position in the Antitrust Division of the Department of Justice. The role involves promoting competition by enforcing antitrust laws, litigation, and collaboration with various agencies. The position requires U.S. citizenship, a background investigation, TOP SECRET security clearance, and drug testing. The applicant must possess a degree in economics with specific course requirements or an equivalent combination of education and experience. The applicant must address Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) in their application. The role offers a comprehensive benefits package as part of a federal career.

Adtech Project Manager

Company: Pure Integration

Location: Washington DC

Posted Dec 20, 2024

pureIntegration is seeking a highly skilled and result-driven Adtech Project Manager for a remote, 4-6 month position. The role involves project leadership, stakeholder collaboration, vendor management, workflow optimization, change management, risk management, performance monitoring, and technical collaboration. The candidate should have 5+ years of project management experience, deep understanding of digital advertising workflows, and excellent communication skills.

IAM Identity Defense Specialist

Company: Merrill

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is hiring for an Identity & Access Management Specialist role in Global Information Security (GIS). The role involves mitigating incidents through monitoring of network account usage, authentication activities, and behaviors. The Specialist will be responsible for researching, designing, implementing, and supporting solutions to prevent and detect misuse of accounts. They will collaborate with experts, both in-country and in other regions, and partner with leaders from line of business organizations to triage security events and report on impacting security incidents. The role requires 3-5 years of cybersecurity or engineering experience, familiarity with identity management standards, and working knowledge of Splunk.

Industry Sales Specialist - Technology

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

Thomson Reuters is seeking an Industry Sales Specialist to enhance its presence and market growth in the Technology industry. The role involves maintaining deep knowledge of industry trends, challenges, and competitive landscape, partnering with enablement team to develop training programs, and collaborating with sales team to refine strategies. The ideal candidate should have a Bachelor's degree, 10+ years of broad business knowledge, and industry-specific knowledge of technology. They should possess excellent relationship management skills, a customer-centric mindset, and a growth mindset. Thomson Reuters offers comprehensive benefits, a culture of equality and diversity, and opportunities for learning and development.

Registered Nurse - Nurse Manager Primary Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Dec 20, 2024

The text describes a nursing position with the U.S. Department of Veterans Affairs (VA). The role involves providing direct patient care, coordinating care, and influencing care outcomes through collaboration and innovation. The position requires U.S. citizenship, passing a drug test, Selective Service Registration for eligible males, and a probationary period. The nurse must pass a physical examination and participate in vaccination programs for influenza and COVID-19. Qualifications include English proficiency, graduation from an approved nursing program, current nursing registration, and meeting specific scope, education, and dimension criteria for grade determination.

Regional Sales Manager, Mid-Size Law Firms

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

The Regional Sales Manager for the MLF Channel is tasked with leading a team to drive channel revenue growth through customer acquisition, upselling, and retention. Key responsibilities include maintaining fully staffed territories, hiring qualified employees, coaching and training Senior Sales Executives, and managing regional territories effectively. The ideal candidate should have a four-year degree, 5-7 years of sales experience, preferably in the legal market, and excellent leadership, coaching, and communication skills. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Chief Data and Artificial Intelligence Officer

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Chief Data and Artificial Intelligence Officer position is available within the U.S. Department of Homeland Security (DHS), Office of Intelligence and Analysis (I&A). The role requires U.S. citizenship, a TS/SCI security clearance, and pre-employment drug testing. Applicants must demonstrate senior-level experience in leading large organizations, data or IT management, advanced analytical techniques, and coalition building. They must also meet IT-related experience demonstrating four key competencies. The position offers a comprehensive benefits package and is part of a drug-free workplace commitment.

SUPERVISORY PROGRAM MANAGER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This public notice flyer informs interested applicants about potential vacancies, specifying application procedures and requirements. Applicants must follow the 'How to Apply' section, as applications won't be accepted via the flyer. There's no guarantee of actual vacancies being filled from this flyer. Notice of Results won't be sent to applicants responding to this flyer. Requirements include US citizenship, suitability for federal employment, direct deposit participation, E-Verify completion, and specific certifications. The position requires travel, ethics orientation, and security clearance. Specialized experience in managing waterfront operations and ship acquisition is necessary. The position offers comprehensive federal benefits.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. They seek Retail Store Associates to deliver exceptional customer service, excel in a high-impact role, and contribute to transforming their culture. The position involves cashier duties, stock management, and supporting various departments. CVS Health offers competitive pay, comprehensive benefits, and opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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