Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Specialty Development Executive, Washington, D.C.

Company: Labcorp

Location: Washington, DC

Posted Dec 20, 2024

Invitae, now part of Labcorp, is committed to making genetic information accessible and affordable for improved healthcare. They seek a Hereditary Cancer Specialty Development Sales Executive to sell their commercial products to hospitals, oncologists, surgeons, and genetic counselors in the Washington, D.C. area. The role involves meeting sales goals, building and executing business plans, cold calling, and attending professional events. Requirements include a bachelor's degree, 5+ years of sales experience, and industry knowledge. The position offers a base salary of $85,000 to $125,000, benefits, and potential bonuses.

Manager, International Tax Compliance

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A global power company in Northern Virginia is advertising for an International Tax Compliance Manager. The role involves overseeing returns and provision analysis for global regions, including reviewing Forms 5471, 8858, and 8865, and managing projects related to international tax regulations. The company requires at least 5-7 years of direct tax experience, a Masters and/or CPA, and solid international tax planning and compliance exposure. The organization offers a central Metro location, good culture, stability, growth potential, and excellent compensation packages and benefits.

Performance Improvement Analyst

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 20, 2024

Steel Point Solutions is a certified SBA 8a HUBZone Small Disadvantaged Business SDB and WOSB company offering world-class integrated business solutions for all levels of government and commercial enterprises. The Performance Improvement Subject Matter Expert (SME) role at Steel Point Solutions is a senior-level position responsible for providing strategic guidance and expertise in optimizing organizational performance. The SME leads complex performance improvement initiatives, advises on best practices, and ensures the effective application of advanced methodologies to drive measurable results.

Accounts Receivable Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A reputable organization is seeking an Accounts Receivable Specialist for a growth opportunity. The role involves calling on assigned accounts to collect open invoices, resolving customer issues, and forecasting credit risks. The ideal candidate should have a bachelor's degree in accounting or relevant work experience, and strong Excel skills. The company offers a positive work environment.

Accounting Specialist Editor (Remote)

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

Thomson Reuters is seeking a passionate and experienced CPA for the role of Accounting Specialist Editor. The ideal candidate will create industry-leading content, stay updated on audit and accounting developments, and collaborate with teams to enhance advisory solutions using AI. The role offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

Network Manager

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 20, 2024

SkyePoint Decisions, a leading cybersecurity IT service provider, is seeking a Network Manager for a proposal effort. The role involves designing, implementing, managing, and troubleshooting network infrastructure for critical systems like JWICS, SIPR/NIPR, and cloud solutions. The position is key personnel on a contract, requiring a relevant Bachelor's degree, 10+ years of experience, DoD Directive 8570 certification, active TS with SCI eligibility, and U.S. citizenship. Preferred qualifications include DOS experience. SkyePoint offers great benefits, a flexible work environment, and a competitive salary.

PROGRAM MANAGER

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. The job requires US citizenship, passing an E-Verify check, and completing pre-employment drug tests. The position may require travel and has specific requirements for education, experience, and certifications.

Consulting Director, DFIR, Reactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 20, 2024

Palo Alto Networks is a company that prioritizes protecting the digital way of life and shaping the future of cybersecurity. They offer various job opportunities, including consulting director positions, with competitive compensation packages.

Process Improvement Engineer

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 20, 2024

Steel Point Solutions is a certified SBA HUBZone Small Disadvantaged Business WOSB company seeking a Process Engineer to lead the design, analysis, development, and implementation of diverse enterprise-wide business processes and application systems. The candidate must have a Secret Clearance, Bachelor's degree, and 3+ years of experience in data analytics, process improvement, strategic planning, and program design. The company offers a comprehensive benefits package and a salary range of $135,000 - $166,000 USD.

US Federal Government Account Executive - Defense & Intelligence

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking a US Federal Government Account Executive to drive the adoption of the Apple ecosystem in their territory with industry and channel partners. The role involves understanding unique requirements of Federal customers, collaborating with Apple, customers, partners, and solutions providers, and developing account plans aligned with customer strategies. Minimum qualifications include 10+ years of consultative selling experience in business transformation solutions to US Federal Government Defense & Intelligence Agencies, strong collaboration and interpersonal skills, and excellent written and verbal communication skills. The base pay range for this role is between $134,100 and $201,700.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The company offers a competitive pay range, comprehensive benefits, and various well-being programs.

Mobile Developer

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A Mobile Developer on the Digital Solutions team is passionate about developing customer-oriented digital applications. They have experience in iOS and Android app development, working in a high-performing collaborative environment. The job involves providing design and technical consulting expertise, analyzing production problems, and implementing long-term solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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