Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Business Development - FedGov - Must Be US Citizen for Secret Clearance!

Company: EDC Consulting

Location: Washington DC

Posted Dec 20, 2024

EDC Consulting is a small business provider of enterprise solutions and strategic business support to the Federal Government. With over 150 client engagements successfully delivered, EDC has extensive experience in designing, developing, implementing, and maintaining complex business systems and software solutions for various government clients. They are an Oracle Platinum Partner, SAP Partner, and Premier Business Partner of IBM Corporation. EDC offers a rich corporate culture with driven and determined leadership, a dynamic environment, and a culture of mutual respect. They are looking for a Business Development role candidate who is a US citizen for at least three years to qualify for a Secret Clearance.

Associate BIT Field Engineer

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 20, 2024

Warner Bros. Discovery is inviting applications for an Associate Broadcast & IT Support role. The position involves providing timely and professional support in a fast-paced 24x7x365 field newsgathering/production environment. Key responsibilities include operating satellite trucks and portable satellite, microwave, and streaming equipment, performing 24x7x365 broadcast technical support, and coordinating technical installations. The ideal candidate should have 1-3 years of experience in television, multimedia content, IT client service, or broadcast maintenance, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment. Familiarity with server, networking topology, and operating systems is required. The role involves travel, both domestic and occasionally international, and the ability to lift and move equipment weighing 50 pounds or more. WBD values diversity and inclusion, offering career-defining opportunities, thoughtfully curated benefits, and tools for growth.

Facility Program Manager - Inventory Management and Pharmacoeconomics Program

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Dec 20, 2024

The job posting is for a U.S. Citizen to fill a position in the pharmacy department of a VA facility. The role involves procurement, inventory management, regulatory compliance, and handling of specialty medications. Requirements include a degree from an ACPE-accredited pharmacy program, full licensure, and one year of relevant experience. The position necessitates proficiency in English, passing a background check, physical exam, and vaccination programs. The role involves light lifting, standing, and near vision.

Cashier - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark is seeking a Cashier with a positive attitude, excellent customer service skills, and cash handling experience. The role involves processing transactions, balancing cash, and maintaining a clean work environment. Benefits include competitive pay, comprehensive benefits, and opportunities for professional growth. The job may require physical demands and adherence to safety policies.

Supervisory Program Manager

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This is a job posting for a Supervisory Program Manager position at the US Mint. The job requires managing marketing plans, supervising projects, and analyzing performance data. The job also has certain requirements such as wearing face masks, completing background investigations, and undergoing personnel vetting. The job offers comprehensive benefits, including health insurance, retirement programs, and paid holidays.

AI Deployment - Project Lead

Company: Galorath Incorporated

Location: Washington DC

Posted Dec 20, 2024

The Project Lead is responsible for the successful delivery of the AI platform deployment consulting engagement. They will manage all aspects of the project lifecycle, from initiation and planning through deployment and training, with a focus on meeting client objectives and ensuring alignment between technical and business goals. The role emphasizes the strategic implementation of AI technologies to transform business operations and achieve measurable improvements.

Manager, Machine Learning Engineering

Company: The Washington Post

Location: Washington, DC

Posted Dec 20, 2024

The Washington Post is seeking a Machine Learning Engineering Manager to lead a team of applied machine learning scientists in building personalized news experiences and business solutions. The role offers a unique opportunity to blend technical expertise with leadership, driving innovation at the intersection of journalism and machine learning.

Technical Production Manager, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 20, 2024

Warner Bros. Discovery invites you to join as a Technical Production Manager for CNN, where you'll coordinate live TV production, ensuring high-quality feeds and supporting editorial & production staff. The role requires 5+ years of live TV production experience, strong news programming knowledge, and proficiency in AZ Edit, Evertz multi-viewers, and iNews. WBD champions inclusion and offers a competitive salary range of $70,700.00 - $131,300.00 per year along with comprehensive benefits.

Cook - DC Public Schools - Cluster 6

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark is seeking a passionate Cook to prepare a variety of food using fresh ingredients and advanced equipment. The role involves cooking according to guidelines, maintaining food safety, and providing excellent customer service. The hourly rate is $18.50, and benefits include medical, dental, vision, and work-life resources. No prior certification is required, but knowledge of food preparation and safety regulations is essential. The position may require physical demands and adherence to safety policies.

Site Supervisor

Company: Epiq

Location: Washington DC

Posted Dec 20, 2024

The text expresses a positive sentiment about working at a company where people are passionate about their work. The job description involves supervising employees, ensuring client service, and managing operations. The company offers competitive compensation and benefits, and values diversity and inclusion.

Polish Geospatial Linguist (TS/SCI Required)

Company: Leidos

Location: Washington, DC

Posted Dec 20, 2024

Leidos is seeking a Polish Toponymist with active TS/SCI and proficiency in Polish (ILR 2/2) to work remotely in the Washington D.C. Metro Area. The role involves maintaining the Geographic Names Database (GNDB) and using GIS software like ArcGIS Pro and QGIS. The candidate must be local to Northern Virginia, as they will need to work in a Leidos building initially and attend in-person meetings. The position offers a competitive pay range of $57,850.00 - $104,575.00.

Program Manager

Company: Core One

Location: Washington DC

Posted Dec 20, 2024

The text describes a job opportunity for a Program Manager at Core One, a company that aims to provide analytical, operational, and technical solutions to national security challenges. The position requires a TS SCI clearance with Polygraph, full authority to act for the contractor, and experience in program management. The company values people first and offers a team-oriented, dynamic, and growing environment. The responsibilities include managing project operations, ensuring security requirements are met, and coordinating with the COR. The key qualifications include a Bachelor's or Master's degree, PMP certification, and at least 8 years of relevant program management experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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