Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Data Scientist, Product Analytics

Company: Meta

Location: Washington, DC

Posted Dec 20, 2024

As a Data Scientist at Meta, you'll shape the future of products like Facebook, Instagram, and Oculus. You'll collaborate with diverse teams, use data to solve product challenges, and influence product strategy. Your role involves guiding teams with data insights, developing hypotheses, and presenting data-driven stories to influence partners.

Class A Delivery Lead

Company: Coca-Cola

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a full-time, early morning position in Washington D.C. offering a competitive hourly rate of $32.00. The role includes operating company equipment, delivering products to customers, and providing excellent customer service. Benefits include medical, dental, vision, vacation pay, paid holidays, 401k with employer match, and career advancement opportunities after 6 months of employment. The company has been certified as a Great Place to Work in 2023.

Head of Emergency Response, Trust & Safety - USDS

Company: TikTok

Location: Washington, DC

Posted Dec 20, 2024

TikTok U.S. Data Security (USDS) is a division of TikTok focused on data protection and content assurance. They aim to ensure a safe environment for U.S. users, enabling creativity and joy. The Emergency Response Team (ERT) within USDS handles emergency data disclosures to law enforcement. They seek a strategic leader for the Head of Emergency Response role, managing a 24-hour team dealing with sensitive, high-stakes situations. The role involves overseeing operations across time zones, fostering team growth, and navigating complex legal risks.

Customer Service Associate

Company: Walgreens

Location: Fort Washington, PA

Posted Dec 20, 2024

Walgreens customer service job description: provides courteous, fair, friendly, and efficient checkout service, engages customers and patients, resolves issues, and shares best practices.

Applications Engineer

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 20, 2024

BAE Systems is seeking a flexible and self-motivated candidate to work on the development of advanced electronics for military and civilian applications. The ideal candidate will have experience in desktop virtual server and cloud-based applications and services. The role involves customer interactions, software demonstrations, training material development, and sales marketing testing. The candidate will also work with a software team, product managers, and customers to develop, configure, and integrate GXP applications. The position requires strong communication skills, problem-solving abilities, and the ability to work independently and in a dynamic environment.

Solutions Consultant - US Army Tactical

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 20, 2024

Palo Alto Networks is a cybersecurity company dedicated to protecting the digital way of life. They are committed to innovation, challenging the status quo, and fostering a culture of disruptive innovation and collaboration. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and driving sales quotas. The company values diversity, offers comprehensive benefits, and is an equal opportunity employer.

Developmental Engineer

Company: Uline, Inc.

Location: Washington, UT

Posted Dec 20, 2024

The text discusses the crucial role of Developmental Engineers in the Air Force, covering a wide range of specialties. These experts are essential for the successful completion of operations worldwide. The requirements to join the Air Force are outlined, including a Bachelor's degree in engineering, completion of specific courses, and certain age restrictions. The text conveys a positive sentiment towards the importance and prestige of these roles.

Accountant/Financial Analyst

Company: CGI

Location: Washington, DC

Posted Dec 20, 2024

CGI Federal is seeking an Accountant/Financial Analyst to join a team supporting a federal agency. The role involves developing knowledge of the client's industry, customers, organization, and business objectives. Key responsibilities include analyzing and solving federal financial and budget management challenges, providing quality client support, assessing processes and identifying gaps, and ensuring compliance with federal regulations. Required qualifications include 2-4 years of accounting/financial experience, ERPM systems experience, and strong analytical and communication skills. Desired qualifications include audit experience, federal budget analysis experience, and relevant certifications. CGI offers a competitive compensation range of $59,700 - $116,100.

JR-202416698 Principal Software Engineer, AI Platform (Data)

Company: General Motors

Location: Washington, DC

Posted Dec 20, 2024

General Motors is seeking a technical expert to join their team and lead efforts in designing and implementing robust data ingestion, access, management, and processing systems. The role involves architecting a modern system for ingesting and indexing vehicle data, developing an access abstraction layer, ensuring system scalability, reliability, and performance, and automating ETL processes. The ideal candidate should have a Bachelor's degree in Computer Science or related field, 8+ years of experience in designing scalable data platforms, proficiency in Python, Java, or C++, and hands-on experience with big data technologies and cloud platforms. The role is hybrid, requiring the candidate to report to Mountain View three times a week. The compensation range is $225,000 to $334,800.

Product Policy Manager, GenAI

Company: Meta

Location: Washington, DC

Posted Dec 20, 2024

Meta is hiring a Product Policy Manager for its GenAI team. The role involves providing policy guidance to minimize risks in new GenAI products, building scalable safety frameworks, and collaborating with cross-functional teams. The ideal candidate should have a strong interest in AI policy, safety, and responsibility, along with experience in policy development and consensus building. Meta offers a competitive salary, benefits, and the opportunity to shape the future of social technology.

Marketing Manager - Jazz, Hip Hop, and Contemporary Music

Company: The Kennedy Center

Location: Washington, DC

Posted Dec 20, 2024

The Kennedy Center, a renowned cultural center and memorial to President John F. Kennedy, is seeking a Marketing Manager for Jazz, Hip Hop, and Contemporary Music. The role involves leading marketing strategies, dynamic pricing, data analysis, and reporting for these programs. The manager will also supervise the Assistant Marketing Manager for Comedy & Special Programming, ensuring effective campaign development and professional growth. Key responsibilities include creating season planning documents, revenue projections, and strategic marketing plans. The ideal candidate should have a Bachelor's degree, 4-6 years of professional experience in sales, marketing, or performing arts management, and strong analytical skills. A working knowledge of CRM systems, particularly Tessitura, is preferred.

Lead Software Engineer, Full Stack - Shopping (Remote)

Company: Capital One

Location: Washington DC

Posted Dec 20, 2024

The job posting is for a Lead Software Engineer Full Stack position at Capital One, US Remote. The role involves leading a portfolio of technology projects, managing a team of developers, and working on identification and network integration. The ideal candidate should have experience in distributed microservices and full stack systems, and be passionate about staying on top of tech trends. The role offers a competitive salary, benefits, and the opportunity for performance-based incentive compensation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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