Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Director Partnership & Alliances-Global Partner Accounts

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

Thomson Reuters is establishing a Global Partnerships & Alliances Team to strengthen collaboration with strategic partners. The new Director, Partnerships & Alliances - Global Partner Accounts role will lead large global partner accounts, focusing on strategic growth, governance, and innovation. The role involves defining OKRs, developing global account strategies, identifying growth opportunities, and collaborating with marketing teams.

Intelligence Operations Advisor

Company: Amentum

Location: Washington DC

Posted Dec 18, 2024

Amentum is seeking Intelligence Operations Advisors to support their Client in the Northern Virginia area. The position requires a Bachelor's degree and at least 12 years of relevant professional experience. Familiarity with cable writing, classified databases, and targeting tools is required. Strong briefing and writing skills, as well as the ability to work well with teams or individually, are also necessary. A high level of US Government clearance is required at the time of application. Desired qualifications include customer operations certification, overseas experience, and experience in Intelligence Operations Analysis, Support to Field Operations, and identifying targeting leads through the exploitation of all-source databases.

Software Development Manager

Company: Ford Motor Company

Location: Washington, DC / Remote

Posted Dec 19, 2024

Ford is seeking a Software Engineering Manager with extensive hands-on experience and leadership skills. The role involves leading teams in delivering end-to-end software products for millions of drivers globally. Responsibilities include mentoring engineers, applying advanced concepts for innovative solutions, improving the engineering pipeline, and driving continuous improvement. Qualifications include a Bachelor's degree in Computer Science or related field, 4+ years of software engineering experience, and 2+ years of leadership experience. Preferred qualifications include a Master's degree, experience in building enterprise-scale mobile applications, and expertise in reactive, distributed, secure, performant, service-oriented systems. Ford offers comprehensive benefits including medical coverage, flexible family care, tuition assistance, and a generous schedule of paid holidays.

Barista II

Company: Sodexo

Location: Washington, DC

Posted Dec 19, 2024

Sodexo is seeking a full-time Barista II for varying shifts at the US House of Representatives. The role involves creating quality beverages and food, operating cash registers, and maintaining cleanliness. Sodexo values teamwork, adaptability, reliability, and a safe working environment. Benefits include flexible work, training opportunities, and a comprehensive benefits package. Sodexo aims to create a better everyday for everyone and fosters diversity and inclusion.

Technical Production Manager, CNN

Company: Warner Bros. Discovery

Location: Washington DC

Posted Dec 18, 2024

Warner Bros Discovery is a company that focuses on creating and producing content for various platforms, with a strong emphasis on news and information. They are looking for a Technical Production Manager to work in live TV production, with experience in television news production and a strong command of news programming. The company values diversity and inclusion, and they have a guiding set of principles that guide their operations.

Nurse Practitioner Family Medicine (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Dec 19, 2024

Providence Medical Group in Mill Creek, Washington is seeking an experienced Family Medicine Nurse Practitioner for a full-time outpatient role. The position offers a competitive compensation package between $129,480 and $147,680 per year, comprehensive benefits, and a healthy work-life balance. The clinic in Mill Creek, a scenic Pacific Northwest community, features an on-site pharmacy, social workers, and a care manager. Providence Medical Group, a nationally recognized healthcare organization, is known for its compassionate care and advanced technology.

Senior Systems/Hardware Engineer

Company: Azenta Life Sciences

Location: Washington DC

Posted Dec 17, 2024

The text describes a job posting for a Senior Systems Hardware Engineer at Azenta Life Sciences. The company is a global leader in the life sciences space with a focus on automated bio sample management solutions and genomic services. The role involves leading and contributing to hardware design, including complex electromechanical mechanisms and drive systems, from initial concept to manufacturing and field support. The position is individual contributor level with opportunities for mentoring and growth into a management role.

Passport Support Associate III

Company: CGI

Location: Washington, DC

Posted Dec 19, 2024

CGI Federal is seeking experienced Support Associates for the Special Issuance Agency. The role involves operating equipment, preparing and mailing passport documents, and interfacing with applicants. Required qualifications include a Bachelor's Degree, general office experience, proficiency in Microsoft Office, and the ability to maintain accuracy and security awareness. US citizenship and Public Trust clearance are mandatory. CGI offers benefits and a collaborative work environment.

Host-Based Security Systems (HBSS) Engineer and Administrator

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

Leidos is seeking a Host-Based Security Systems (HBSS) Engineer and Administration professional for a role at the Washington Navy Yard. The successful candidate will work as part of a team to install, configure, and maintain HBSS systems, as well as evaluate and recommend new technologies. Key responsibilities include managing HBSS software, monitoring for intrusions, providing system requirements development, and conducting advanced technical analyses. The ideal candidate will have active Top Secret clearance with SCI eligibility, 2+ years of HBSS experience, and expertise in HBSS ePO and associated products. Preferred qualifications include DOD 8570 IAT III, RedHat Enterprise Linux experience, and VMware/MS Hypervisor/RedHat VM Manager virtualization experience.

Application Suite Technical Lead

Company: Leidos

Location: Washington DC

Posted Dec 18, 2024

The Leidos National Security Sector is seeking an experienced Application Suite Technical Lead for a critical Intelligence Community customer. The role involves leading a team to design and develop a new comprehensive microservice-based application suite for the customer. The ideal candidate should be proficient in both frontend and backend development and have experience in fostering collaboration between teams. The position requires leadership, a hands-on approach to researching, developing, deploying, and achieving government authority to operate. The role is in anticipation of an upcoming contract award.

Cardiac Sonographer - Per Diem

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 19, 2024

The text contains a job description for a Cardiology team member, highlighting the company's commitment to employees and competitive wages. The job requires experience in healthcare, ultrasound technology, and basic life support.

Cashier/Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Dec 19, 2024

Sodexo is seeking a full-time Cashier/Food Service Worker for varying shifts at the US House of Representatives. The role involves operating a cash register, assisting in food service setup and serving, and supporting the retail operation. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and a 401k. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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