Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Pricing Analyst

Company: Momentus Technologies

Location: Washington DC

Posted Dec 17, 2024

Momentus provides industry-leading event and venue management software, offering leading-edge SaaS technology that provides a 360-view of their business, allowing them to cut costs, save time, and increase revenue. They are used by top shows, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. They offer a fast-paced, exciting environment with career opportunities and the chance to make a direct impact on their product and customers.

Integration Developer (SaaS)

Company: LeapPoint

Location: Washington DC

Posted Dec 17, 2024

LeapPoint is seeking a SaaS Integration Developer to work on complex IT problems for clients. The role involves designing, developing, and deploying integrations using various iPaaS products. The position is telecommute and requires strong organizational skills, ability to manage tasks, and contribute to a team. A degree in Management Information Systems or Computer Science is preferred. LeapPoint is a recognized management consulting firm with a focus on helping customers deliver outcomes that propel business forward.

FOIA Analyst, JM-Senior

Company: DarkStar Intelligence

Location: Washington DC

Posted Dec 17, 2024

The job posting is for a Senior FOIA Analyst at DarkStar Intelligence in McLean, VA. The ideal candidate will be responsible for reviewing, assessing, and responding to public and official requests for the release of classified and sensitive ODNI information under FOIA PA or MDR. The role requires stringent enforcement of privacy laws and regulations, including ensuring public accessibility of cleared information and safeguarding personal data. The position also involves assisting lawyers in litigation support, maintaining case databases, and developing and delivering training on FOIA and privacy processes and policy.

Cyber Incident Manager

Company: BCMC

Location: Washington DC

Posted Dec 17, 2024

BCMC is seeking a Cyber Incident Manager to support a US Government customer in providing onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks. The role involves investigating breaches, developing mitigation plans, and assisting with service restoration. The ideal candidate should have US Citizenship, an active TSSCI clearance, and be able to obtain DHS Suitability. They should have 5+ years of directly relevant experience in cyber incident management or cybersecurity operations.

Administrative Assistant & Office Manager

Company: Telesat

Location: Washington DC

Posted Dec 17, 2024

Telesat is a leading global satellite operator with a 50-year history of providing reliable and secure satellite-delivered communications solutions. They are set to revolutionize global broadband connectivity with their revolutionary Low Earth Orbit (LEO) satellite network, Lightspeed, scheduled for 2027. The company's state-of-the-art fleet includes 15 GEO satellites and one Phase 1 LEO satellite. They are currently hiring an Executive Assistant for their Bethesda MD office.

Sustainability Advisor

Company: Management Sciences for Health

Location: Washington DC

Posted Dec 17, 2024

The text describes a job position for a Sustainability Manager at Management Sciences for Health (MSH). The primary responsibilities include managing GHG reporting and tracking, overseeing project-specific GHG reporting and goal tracking, contributing to new project design and business development, and acting as the central point for sustainability capacity building and external initiatives. The candidate will also participate in MSH's funding and donor landscape analyses and be responsible for monitoring donor rules, regulations, requirements, and developments in sustainability topics.

Azure IaaS Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 17, 2024

CACI is seeking an experienced Azure IaaS Engineer to be part of a dynamic team designing, implementing, and transitioning a government customer to the Microsoft Azure platform. The candidate will be responsible for operational support and service delivery of managed enterprise services, working on service delivery initiatives that improve availability and performance. The role requires expert knowledge of Windows Server Operating Systems deployed in Azure IaaS, SaaS, PaaS, strong scripting and PowerShell skills, and experience managing the Azure platform using Intune. The candidate should have ITILv3 or v4 Foundations certification, previous DHS or DoD experience, and other handson Microsoft Windows administrator certifications.

Contract Specialist

Company: Management Sciences for Health

Location: Washington DC

Posted Dec 17, 2024

The Contracts Specialist plays a critical role in advancing MSH's mission of working shoulder-to-shoulder with countries and communities to save lives and improve the health of the world's poorest and most vulnerable people by building strong resilient sustainable health systems. The Contract Specialist provides award management and compliance support under the primary supervision of the Senior Contracts Officer and has primary responsibility for daily award administration of small and medium size awards instruments where MSH is the prime contractor/recipient or MSH is the subcontractor/subrecipient of an award. The Contract Specialist adheres to MSH's Code of Business Ethics and Conduct, Donor Regulations, and MSH Standard Operating Procedures in all activities and works in accordance with MSH's policies and procedures.

Marketing and Communications Manager

Company: Sunwater Capital

Location: Washington DC

Posted Dec 17, 2024

Sunwater Capital Management is seeking a Marketing and Communications Manager to drive the commercial success of their portfolio, which includes a data and analytics platform for the US Congress, a mergers and acquisitions data platform for healthcare and senior living industries, and comprehensive health insurance with dental and vision benefits. The role involves developing and executing marketing strategies, managing social media, producing written and audio/video content, and building relationships with media and influencers. The ideal candidate should have 5+ years of relevant experience, a network within the public policy community or healthcare private equity sector, and excellent English communication skills.

Program Support Coordinator

Company: Technical Assent

Location: Washington DC

Posted Dec 17, 2024

This job posting is for a Consultant position supporting a Federal government client. The role involves researching, preparing, and delivering high-quality solutions, working as part of an innovative team. The successful candidate will have experience in supporting high-priority projects, organizing meetings, conducting site visits, and providing guidance on implementation challenges. The position is remote with some travel expectations.

Assistant Manager of Billing

Company: Crowell & Moring

Location: Washington DC

Posted Dec 17, 2024

The job description is for an Assistant Manager of Billing at Crowell & Moring LLP. The role involves leading billing operations, ensuring efficiency, accuracy, and adherence to firm policies. The position requires supervising a team, managing daily operations, and handling reporting requirements. The qualifications include a Bachelor's degree in Accounting or related field, at least 5 years of experience in billing with supervision, and advanced knowledge of accounting concepts and account systems.

IT Manager

Company: Rhythm (myrhythmnow.com)

Location: Washington DC

Posted Dec 17, 2024

Rhythm is seeking a seasoned IT Manager to build the IT foundation for reliable and secure patient care. The role involves leading IT compliance initiatives, managing end-user IT requests, and enhancing safety, security, and productivity. The candidate will also lead the development of a security improvement plan, build a proactive IT support model, and train end-users on IT security best practices.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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