Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Sales Engineer (Solutions Architect), Public Sector

Company: Synack

Location: Washington DC

Posted Dec 10, 2024

The text is about a job posting for a Solutions Architect in the Public Sector team at Synack. The role involves driving acquisition of new logos and growth in existing accounts, as well as participating in industry thought leadership activities. The ideal candidate should have technical knowledge of the security testing field, product expertise, and strong writing skills. They should also be creative, innovative, and able to distill research for different stakeholders.

Data Engineer

Company: Excella

Location: Washington DC

Posted Dec 11, 2024

Excella is a leading provider of Agile software development and data and analytics solutions to clients in the federal commercial and nonprofit sectors. They offer a flexible work-life balance, top-notch benefits, and a supportive work environment. They also provide professional development opportunities and invest in employee well-being.

Planner

Company: CAE

Location: Washington DC

Posted Dec 11, 2024

The role of Planner at CAE's upcoming Business Aviation Training Centre in Vienna Schwechat involves managing and maintaining training schedules, instructor assignments, and simulator allocation. The candidate should have previous aviation crew scheduling and operational planning experience, be organized, adaptable, and a team player.

Project Manager (PMP) - REMOTE

Company: Strategic Resolution Experts

Location: Washington DC

Posted Dec 11, 2024

SRE is seeking a PMP certified Project Manager with experience in managing organizational transformation, human capital strategy, leadership development, and coaching contracts. The position involves managing projects, building client relationships, leading project teams, and providing thought leadership. The role requires strong project management skills, experience with federal government contracts, and a drive for continuous learning.

Risk Analyst

Company: Choice Hotels International

Location: Washington DC

Posted Dec 11, 2024

The text describes a job opportunity for a Risk Analyst at Choice Hotels, a worldwide lodging franchisor. The role involves overseeing audit and risk activities for the Choice Privileges loyalty program. The ideal candidate should have a Bachelor's degree in a related field, at least 2 years of experience in risk management or audit, and strong analytical skills. The position is based in North Bethesda, MD, with a competitive salary range of $66,000 to $72,000 annually. Choice Hotels offers a comprehensive benefits program and prioritizes associate wellbeing.

Contracts Manager

Company: SpaceX

Location: Washington DC

Posted Dec 11, 2024

SpaceX, a company with a mission to enable human life on Mars, is rapidly growing and seeking a Contracts Manager to handle contract administration and compliance for multiple US Government and commercial contracts. The ideal candidate should have a Bachelor's degree, 5+ years of government contract administration or management experience, and knowledge of government contracts and contract types. The position requires working independently in a fast-paced environment and having excellent research, writing, communication, interpersonal, and organizational skills.

National Channel Manager

Company: AKKO

Location: Washington DC

Posted Dec 11, 2024

AKKO is a venture-funded, fast-growing insurtech company with a passionate, solution-forward, and collaborative team. They are looking for a Revenue Operations Rev Ops Lead to drive revenue growth strategy, manage and optimize revenuerelated tools, leverage deep knowledge of HubSpot and Salesforce, develop and maintain accurate revenue forecasts, work closely with various departments, and manage sales commissions. The company offers unlimited vacation, competitive health benefits, a robust 401k program, and more. They value collaboration, ambitious goals, diversity, customer love, integrity, and data-driven decision making.

Analyst, Analytics

Company: FINRA

Location: Washington DC

Posted Dec 11, 2024

The Analyst on the Analytics Team at FINRA supports the development, implementation, and maintenance of advanced financial models for budgeting, forecasting, and strategic planning. The role involves conducting detailed financial analyses, gathering and interpreting data, and providing insights to drive the organization's financial strategies. The Analyst collaborates closely with the analytics team and other departments to ensure accurate and effective financial planning and decision-making. Essential job functions include assisting in the development and maintenance of financial models, supporting the Director in identifying key business challenges and opportunities, and ensuring the accuracy and integrity of financial data and analysis. The Analyst must have a Bachelor's Degree in Finance, Statistics, or a related field and at least 3 years of relevant experience. Proficiency in Microsoft Suite, Access, Excel, PowerBI, and PowerPoint is required. The role offers a competitive salary range, full pay ranges, salary offers ranging from the minimum to the midpoint, and salary offers that range from the minimum to the midpoint of the salary range. FINRA strives to make its career site accessible to all users and provides comprehensive health, dental, and vision insurance, a 401k plan with company match, and other benefits that support employee wellness.

Relationship Administrative Specialist

Company: Frost Bank

Location: Washington DC

Posted Dec 11, 2024

The job description for the Relationship Administrative Specialist role at Frost Bank is for a position that involves performing administrative duties for a Loan Officer, supporting portfolio management and business development activities, and ensuring top-quality service to both internal and external customers. The ideal candidate should have 3+ years of experience in banking or 2+ years of experience in loan administration, a willingness to work as a team, and strong organizational and multitasking skills. The role also requires proficiency in Microsoft computer applications and excellent written and verbal communication skills.

Full Motion Video (FMV) Analyst - Mid Level

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 11, 2024

The job description for the Full Motion Video (FMV) Analyst position at BAE Systems offers a unique three-week formal training course followed by on-the-job training. Candidates will learn FMV tradecraft, specialized instruction in exploitation tools and specific cultural familiarization, and produce imagery-derived graphic products and reports. The role requires a 5-year intelligence analysis experience with a focus on FMV or imagery analysis, or 3 years of FMV or imagery analysis experience and an associate's or bachelor's degree in a related field. The position also requires the ability to work a rotating shift schedule, maintain situational awareness, and relay intelligence in real-time. The required education and skills include MS Office proficiency, analytical writing, critical thinking, and the ability to prepare and present briefings. The preferred education and skills include practical experience with MAAS NES RemoteView SOCET GXP ArcGIS IEC, counterterrorism analysis, FMV operations experience, and GPC Program certifications.

Autonomous Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 11, 2024

The Aerospace Corporation is seeking a full-time Autonomous Systems Engineer to contribute to advanced autonomy research and provide direct program support on various vehicles. The position requires a Bachelor's or Master's degree in a STEM field, at least 2 years of professional experience, and experience with mechanically oriented engineering principles and software or electronics. The ideal candidate should have a background in autonomous systems or robotics and be able to communicate complex technical issues to staff and customers with limited engineering background.

Systems Engineer

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 11, 2024

BAE Systems is seeking a dynamic self-motivated junior engineer to join their NATO Seasparrow Project Office in Arlington, VA. The selected candidate will provide engineering and programmatic support with a focus on Fleet Support and Combat Systems Integration. The position involves programmatic support on the development and maintenance of Evolved SEASPARROW Missile ESSM Block 2 Interface Control Documents, Interface Design Documents, Interface Design Specifications, and Coordination with external stakeholders. The successful candidate must have a Bachelor's degree in Engineering Systems, industrial electrical, and/or RF engineering, and basic engineering knowledge about software implementation and RF systems. Strong communication skills and a current Secret or higher US government security clearance are required.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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