Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Software Engineering Architect - Control Plane

Company: Kyndryl

Location: Washington DC

Posted Dec 06, 2024

The text describes a job posting for a Senior Architect position at Kyndryl, a company that provides technology services. The role involves leading projects that introduce significant architectural changes, working with the Director of Engineering and Principal Engineers to identify and drive the overall architecture roadmap, and collaborating with other teams to address business opportunities and improve the platform. The company values diversity, inclusion, and employee wellbeing, offering benefits, learning programs, and volunteering opportunities.

Sr. DevOps Manager

Company: Fluence

Location: Washington DC

Posted Dec 06, 2024

The position involves leading global teams in the development, implementation, and maintenance of critical business systems such as Salesforce, NetSuite, Incorta, Workato, and Windchill. The ideal candidate should have a strong foundation in software development, experience in Agile environments, and be familiar with tools like JIRA, Gearset, and GitHub. The role also requires experience in iPaas solutions and a working knowledge of master data management. Fluence offers unlimited PTO, medical dental vision life and pet insurance, generous 401K match, annual bonus incentive, and a focus on energy sustainability and inclusion.

Senior Finance Manager, Indirect Budget

Company: CIPE

Location: Washington DC

Posted Dec 06, 2024

The text describes a job posting for a Senior Finance Manager at the Center for International Private Enterprise (CIPE). The position is based in Washington DC and involves managing the annual administrative budget process, monthly departmental reporting, and analysis. The candidate should have a Bachelor's degree in accounting or finance, at least 5 years of work experience in nonprofit finance, and knowledge of GAAP, Federal Cost Principles, and NICRA negotiations. The salary range is $110,000-$125,000, and benefits include competitive benefits, employee events, and a salary competitive with other international NGOs. CIPE is an Equal Opportunity Employer.

RN Case Manager Liaison Nurse (Inpatient Discharge Planning) - 0.6 FTE Capitol Hill/Seattle WA 5K Hiring Incentive

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 06, 2024

The role is for a Registered Nurse (RN) Case Manager/Liaison Nurse at Capitol Hill Medical Center in Seattle, offering a $5,000 sign-on bonus. The position involves discharge planning for Kaiser Foundation Health Plan of Washington patients, working in two settings on a rotating schedule, including weekends and holidays. The primary responsibility is to ensure optimal patient health care outcomes and appropriate resource utilization. The RN will collaborate with various teams to establish a care plan, act as a liaison across care continuum, and provide feedback on service quality. Essential responsibilities include assessing patients, developing patient-centered plans, coordinating interventions, and monitoring progress against goals.

Sales Operations Associate

Company: Arrow Electronics, Inc.

Location: Washington DC

Posted Dec 06, 2024

The job description for a Sales Operations Associate at Arrow Electronics is for a self-starter who can establish and maintain strong customer, supplier, and internal relationships. The role involves providing professional responses, managing customer and supplier visits, researching and disseminating information, evaluating opportunities, and driving the transfer of materials and liabilities. The company looks for candidates with a 4-year degree and 1+ years of experience, as well as superior adaptability, problem-solving skills, and a strong work ethic. The work arrangement is hybrid, with 23 days in the office and 23 days working from home. The company offers competitive financial compensation, benefits, and growth opportunities.

Executive Assistant

Company: Hogan Lovells

Location: Washington DC

Posted Dec 06, 2024

The Executive Assistant position at Hogan Lovells requires a highly experienced and detail-oriented professional with strong communication skills and the ability to handle confidential matters. The ideal candidate is personable, enthusiastic, proactive, creative, and thrives in a fast-paced environment. They will serve as the key point of contact for the Office of the General Counsel and perform a variety of legal and administrative tasks, including maintaining advanced knowledge of the firm's practice areas and clients. The job requires exceptional confidentiality, time management, and organizational skills. The position offers a competitive salary range and benefits.

Physician - Director Endocrinology & Metabolism Section

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

The text describes a job opportunity for a physician in the Endocrine Section of a hospital. The role involves managing daily administrative and clinical operations, potentially working in inpatient wards and subspecialty clinic areas, and performing general medicine attending duties. Requirements include U.S. citizenship, a medical degree from an approved institution, a full and unrestricted medical license, and completion of residency training. Preferred qualifications include board certification in internal medicine and specialty. The position requires proficiency in English, passing a physical exam, and compliance with vaccination requirements, including COVID-19. The role is in the Excepted Service and does not confer competitive status.

Lead Engineer

Company: B.F. Saul Company

Location: Washington DC

Posted Dec 06, 2024

B F Saul Company is a successful privately owned real estate company with a commitment to exacting standards and market knowledge. The Office and Industrial Leasing Division markets and leases over three million square feet of office and flex properties, with a diversified portfolio of office and flex properties. The Lead Engineer is responsible for performing all necessary functions in the operation, preventive maintenance, and repairs of buildings and equipment. The job requires effective communication, knowledge of small tools and safe handling practices, ability to work with little or no supervision, and knowledge of emergency situations and equipment breakdown malfunction or failure. The company promotes diversity and equality and offers a total compensation package including healthcare benefits, a 401k plan, short-term and long-term disability coverage, basic life insurance, commission incentives, and more.

Public Affairs Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Railroad Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a position in the Office of Public Affairs within the Federal Railroad Administration (FRA) in Washington, DC. The role involves writing materials, developing relationships with media and stakeholders, and gathering/interpreting data for public affairs strategies. Qualifications include specialized experience or education. No education requirement for GS-12 and above. The position offers a comprehensive benefits package. Prohibited from holding railroad stock.

HR Generalist

Company: Pure Integration

Location: Washington DC

Posted Dec 06, 2024

pureIntegration is a technology consulting firm with 20+ years of experience servicing Fortune 100 clients, headquartered in the DC area. They serve clients in the fastest growing industry of communications media and entertainment. They are looking for a Human Resources Generalist to join their team, with a full-time in-office onsite 5 days a week position. The annual base salary is $70,000-$90,000, with candidates being paid within this range based on their work experience and skills. The job involves onboarding and offboarding, customer service, resource management, and department support. Qualifications include a Bachelor's degree in Human Resources or a related field, 35 years of progressive experience in Human Resources, and strong MS Office skills.

Assistant General Manager - Reston

Company: Call Your Mother Deli

Location: Washington DC

Posted Dec 06, 2024

Call Your Mother is a neighborhood bagel shop and deli in the DC area and Denver, CO, looking for new team members with positive attitudes and an eagerness to learn. They are hiring an Assistant General Manager for their NEW Reston location, who will support the GM in overseeing the shop, managing kitchen operations, front of house service, and more. The AGM should be guest and team-focused, a quick thinker, a problem solver, a skilled communicator, and a motivator. A day in the life of a CYM AGM includes overseeing daily operations, solving problems, managing and leading team members, and supporting high operational standards. The company values hospitality, passion for the guest experience, and a hand-on managing style. They offer competitive salaries, benefits, and opportunities for growth.

Senior Account Executive

Company: Genesys

Location: Washington DC

Posted Dec 06, 2024

Genesys is a company that empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They offer a cloud-based experience orchestration platform, Genesys Cloud, which enables organizations to accelerate growth by delivering empathetic, personalized experiences at scale. The company values empathy, cultivation of collaboration, and independence, offering great benefits and perks to its employees. The Senior Account Executive role is responsible for driving revenue growth, solving customer needs, and managing sales opportunities. The company offers competitive benefits and compensation, including medical, dental, and vision insurance, paid parental leave, and a 401k matching program.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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