Customer Success Manager Jobs in Washington DC

58,205 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

Aramark Student Nutrition, a leading provider of food and nutrition services to over 350 school districts in the U.S., seeks a Food Service Director. This management role involves developing and executing dining solutions, overseeing operations, and ensuring safety and sanitation standards. Key responsibilities include leading teams, managing budgets, maintaining client relationships, and ensuring productivity and compliance. The ideal candidate should have at least 4 years of experience, 1-3 years in a management role, and previous food service experience. A bachelor's degree is required, along with strong communication skills and the ability to maintain effective client relationships.

Finance Shared Services - Accounting -Payroll Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 20, 2024

Fannie Mae is a company that offers flexible work arrangements and a dynamic environment. The job description highlights the importance of teamwork, customer service, and problem-solving skills. The company is committed to diversity and inclusion, and offers a range of benefits and perks.

Senior Systems Engineer

Company: Monumental Sports & Entertainment

Location: Washington DC

Posted Nov 20, 2024

Monumental Sports & Entertainment (MSE) is a leading sports and entertainment company with a diverse portfolio of teams, venues, and media platforms. The company is committed to providing exceptional customer service, innovation, and community engagement.

Mulesoft Architect - Technical Lead

Company: IBM

Location: US Washington

Posted Nov 20, 2024

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It also outlines the role and responsibilities of a Mulesoft Architect, including designing and developing technical solutions, leading a team, and providing client-facing skills.

Alfresco Architect / Lead

Company: Technogen

Location: Washington DC

Posted Nov 20, 2024

The job description is for a senior IT professional with expertise in Alfresco, Java, and other technologies. The candidate should have experience in system requirement analysis, Alfresco CMS implementations, and integration with other systems. The job requires strong technical skills, excellent customer service skills, and ability to work independently.

Regional Marketing Director

Company: Fluence

Location: Washington DC

Posted Nov 20, 2024

Fluence is a global market leader in intelligent energy storage and optimization software, with a mission to create a more resilient grid and unlock the full potential of renewable portfolios. The company is committed to building a diverse, inclusive, and authentic workplace, and offers a range of benefits and perks to its employees.

Office Manager

Company: Rapid Finance

Location: Washington DC

Posted Nov 20, 2024

Rapid Finance is a company that provides alternative financing solutions for small and mid-sized businesses. They are looking for an Office Manager to support their Corporate Office in Bethesda, MD. The role involves providing customer service, managing administrative functions, and planning events. The company offers excellent compensation and benefits, and is committed to creating a diverse workforce.

Treasury Analyst

Company: Rapid Finance

Location: Washington DC

Posted Nov 20, 2024

Rapid Finance is a company that empowers small businesses in America by providing alternative financing solutions. They are looking for a Treasury Analyst to join their team in Bethesda, MD. The ideal candidate will have a strong background in finance and be able to work independently with minimal supervision.

Lead Network Operations Administrator

Company: Brivo

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a Lead Network and Systems Administrator at Brivo. The role involves overseeing and optimizing the company's IT infrastructure, leading a team, and performing complex troubleshooting. The job requires expertise in network and systems administration, security, and customer support.

Senior Data Scientist

Company: Udemy

Location: Washington, DC

Posted Nov 20, 2024

Udemy, a global learning platform, is seeking a psychometrician with 3+ years of industry experience in data science or psychometrics. The role involves collaborating with cross-functional teams to develop and maintain skill assessment platforms, using psychometric models and data-driven decision making. Udemy values diversity and offers comprehensive benefits including health coverage, parental support, and unlimited access to Udemy courses.

Senior Software Engineer

Company: Sol Systems

Location: Washington DC

Posted Nov 20, 2024

Sol Systems is seeking a full-time full-stack software engineer to help lead the development of their enterprise software systems. The ideal candidate would have a proven track record in leading a software development team and have experience working with Ruby on Rails. The company is a leading solar energy firm dedicated to building a more sustainable future.

Senior Proposal Manager

Company: OneGlobe LLC

Location: Washington DC

Posted Nov 20, 2024

OneGlobe LLC is seeking a talented Proposal Manager to work in their Reston, VA location. The job involves leading and supporting the proposal development lifecycle, managing tasks, and assisting in other activities related to GovernmentWide Contract administration, research, and marketing.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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