Customer Success Manager Jobs in Washington DC

58,205 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

AWS & Azure Administrator

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for an AWS and Azure Administrator to support the DHS Cyber Assessments Program. The job requires experience with cloud computing, cybersecurity, and IT service management. The company is committed to innovation, customer success, and community involvement.

Senior Penetration Tester

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for a Senior Penetration Tester to support the DHS Cyber Assessments Program. The job requires knowledge of penetration testing best practices, experience with various tools, and a strong understanding of web application and network based penetration testing security tools.

Cybersecurity Advisor

Company: Rapid7

Location: Washington DC

Posted Nov 20, 2024

Rapid7 Cybersecurity Advisors partner with customers to increase resilience against threats through tailored mitigation recommendations and regular touchpoints. As a Cybersecurity Advisor, you will be the key trusted advocate to customers, leveraging technical knowledge to guide them in the successful usage of security product features and enhancements.

Senior Platform Engineer

Company: IBM

Location: US Washington

Posted Nov 20, 2024

IBM Consulting is looking for a Senior Platform Engineer with experience building and operating hybrid infrastructure developer platforms. The role requires 5+ years of experience leading teams, hands-on experience with Keycloak, and working experience with FICAM. The company offers a culture of evolution and empathy, long-term career growth, and development opportunities.

Proposal Writer

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

10Pearls is a fast-growing technology company looking for a contract-to-hire Proposal Writer. The ideal candidate will have 25 years of experience in proposal content development, proposal writing, or a related field. The company offers a competitive compensation package, including strong medical, dental, and vision plans, employer-funded health reimbursement account, generous 401k plan, and more.

Associate Managed Detection & Response (MDR) Analyst

Company: Rapid7

Location: Washington DC

Posted Nov 20, 2024

Rapid7 is hiring Associate Managed Detection and Response Analysts to work in their Tactical Operations team. The team is responsible for handling high-priority security alerts and investigations. The role requires 2 years of experience in cybersecurity, problem-solving skills, and a willingness to work on a shift schedule. The company offers a flexible work environment and opportunities for growth.

Capital Markets Manager, Investor & Transaction Development

Company: SoFi

Location: Washington DC

Posted Nov 20, 2024

SoFi is seeking a Manager to join their Capital Markets team. The ideal candidate will have a strong background in static pool analysis and performance history tracking. The role involves collaborating with Risk and Credit teams, developing analysis and decks, and leading the renewal process for warehouse facilities.

Nuclear Medicine Technologist - Per Diem - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 20, 2024

The text discusses a job posting for a Nuclear Medicine Technologist position. The role involves providing quality patient imaging, ensuring patient safety, and maintaining equipment. Key responsibilities include performing quality images, developing films, maintaining supply levels, and adhering to safety standards. The job also involves patient education, addressing concerns, and maintaining confidentiality. Basic qualifications include a year of direct experience in nuclear medicine and a high school diploma or GED. Required certifications include an American Registry of Radiologic Technologists Certificate - Radiography or Nuclear Medicine Technologist Certificate, and Basic Life Support certification.

Network Architect

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a network engineer position at Leidos, a company that delivers innovative solutions through its diverse and talented people. The job requires experience in designing and architecting routed and switched networks, operating and troubleshooting network routers and switches, and maintaining networked computers. The company offers a competitive pay range and a positive work environment.

Payroll Accountant

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

10Pearls is looking for an accountant with payroll expertise to manage payroll processes for the US team. The role requires a strong candidate with experience in payroll, accounting, and GAAP principles. The company offers a competitive compensation package and a diverse workplace.

Associate Cybersecurity Advisor

Company: Rapid7

Location: Washington DC

Posted Nov 20, 2024

The job description is for an Associate Cybersecurity Advisor who will work with the Cybersecurity Advisor team to deliver services to customers, gaining experience in Information Security and Managed Detection and Response. The role involves working with various teams, delivering reports, triaging alerts, and addressing customer needs. The ideal candidate has an Associate's degree in Information Technology or related experience, excellent communication skills, and industry-related certifications.

Project Manager

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

The job description is for a Project Manager to lead digital software projects, manage risks, and improve customer experience. The company, 10Pearls, is a global digital technology partner that helps clients reimagine their digital presence.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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