Customer Success Manager Jobs in Washington DC

58,205 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Relationship Banker - Northeast Financial Center

Company: Bank of America

Location: Washington, DC

Posted Nov 20, 2024

Bank of America is seeking a client-focused individual for a role in their financial center. The position involves engaging clients in the lobby to educate and assist with transactions via self-service resources like mobile banking, online banking, or ATM. Key responsibilities include accurately processing cash transactions, building client relationships, and connecting clients to suitable financial solutions. The ideal candidate should be a self-starter with a strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. Bilingual skills in Spanish are preferred. The role offers a competitive salary, benefits, and opportunities for career growth.

Labor Relations Communications Lead

Company: Wells Fargo

Location: Washington, DC

Posted Nov 20, 2024

Wells Fargo is seeking a Lead Communications Consultant for a newly created role focusing on strategic communications for labor relations. The individual will support senior leaders in Consumer, Small and Business Banking, translating corporate initiatives into engaging content. The position can be based in Charlotte, Dallas, Minneapolis, New York, or Washington, DC, with a 3-day in-office requirement. The role involves developing and implementing communications strategies, writing and editing time-sensitive communications, and collaborating with stakeholders to evaluate engagement effectiveness. Required qualifications include 5+ years of PR, media relations, or corporate communications experience. Desired qualifications include experience in crisis communications, counseling senior leaders, and writing for various channels.

General Utility Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and kitchen utensils, and performing light maintenance tasks. The hourly rate is $20.65, with benefits including medical, dental, vision, and work/life resources. The position requires understanding of basic sanitation and safety procedures, and the ability to work flexible hours.

eDiscovery Technical Consultant

Company: Guidehouse

Location: Washington, DC

Posted Nov 20, 2024

Guidehouse is hiring an eDiscovery Technical Consultant for their litigation and investigation support practice. The role involves providing professional eDiscovery services, managing case matters within an electronic discovery review and analysis platform, and coordinating with the Discovery IT support team on emerging technologies. The ideal candidate should have an active Top Secret security clearance, experience with eDiscovery platforms, and knowledge of Enterprise IT systems. Additional skills include strong communication, experience with ESI collection tools, and familiarity with litigation support matters.

Sr. Database Architect Active TS/SCI REQUIRED

Company: CGI

Location: Washington, DC

Posted Nov 20, 2024

CGI Federal is hiring a Sr. Database Architect with a TS/SCI clearance for a position in Washington DC. The role involves designing, implementing, and maintaining cloud and container-based database architectures, ensuring system reliability, data integrity, and performance optimization. The ideal candidate should have a Bachelor's Degree and 12 years of relevant experience, strong SQL skills, and familiarity with NOSQL databases and cloud services. CGI offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 20, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

VP of Sales

Company: Socure

Location: Washington DC

Posted Nov 20, 2024

Socure is a company that specializes in digital identity verification and fraud prevention. They have received several awards and have a strong mission to verify 100% of good identities in real-time and eliminate identity fraud on the internet.

Cloud Operations and Customer Support Engineer

Company: CACI International Inc

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a Cloud Operations and Customer Support Engineer at CACI. The role involves delivering simple solutions to complex problems, maintaining and enhancing cloud infrastructure, and providing customer support. The company offers a culture of integrity, an environment of trust, and a focus on continuous growth.

Senior Quantitative Developer

Company: Fidelity Investments

Location: Washington DC

Posted Nov 20, 2024

The job description is for a Senior Quantitative Developer position at Fidelity, requiring a Bachelor's or Master's degree in a relevant field and 3-1 year of experience. The role involves developing software solutions, risk management, and portfolio construction using Python, Pandas, NumPy, and SQL. The job offers a salary range of $152,000 to $162,000 per year.

Financial Advisor - Metropole, DC

Company: TD Bank

Location: Washington, DC

Posted Nov 20, 2024

TD Securities is offering a job opportunity for a Transitional Financial Advisor (TFA) role, a three-year program with a draw. The role involves providing financial planning guidance and selling investment management solutions to Mass Affluent clients. Key responsibilities include understanding client needs, making investment recommendations, and managing client relationships. The job requires 2+ years of experience in selling investments and financial planning, along with Series 65 or 66 and Series 7 licenses. TD Securities emphasizes a positive work environment, inclusive culture, and colleague development through training programs and regular career conversations.

Technical Training Specialist

Company: NTT DATA Services

Location: Washington, DC

Posted Nov 20, 2024

NTT DATA is currently seeking a Technical Training Specialist in Washington, DC. The role involves managing projects, providing direction to project activities, solving complex problems, and interfacing with customers and technical personnel. Basic qualifications include a Bachelor's Degree, at least 3 years of training/curriculum development experience, and an active Secret Security Clearance. Preferred qualifications include project management experience, strong communication skills, and knowledge of cybersecurity and risk compliance.

SharePoint Developer

Company: CACI International Inc

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a SharePoint Developer position at CACI, a company that values integrity, trust, and continuous growth. The job requires experience in SharePoint development, troubleshooting, and documentation, and offers competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages