Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Site HR Leader

Company: Kraft Heinz

Location: Washington DC

Posted Nov 20, 2024

The job description is for an HR Business Partner at Kraft Heinz's Springfield plant. The role involves driving people activities, managing employee relations, and ensuring compliance with HR systems and policies. The job requires HR fundamentals, manufacturing experience, and strong communication and project management skills.

Info Security Analyst - Year Up

Company: Merrill

Location: Washington, DC

Posted Nov 20, 2024

Bank of America is seeking a Global Information Security (GIS) professional to support their functions. The role involves analyzing, researching, and implementing information security controls and standards. Key responsibilities include understanding business needs, following standard practices, and supporting team members in specialized GIS functions. The ideal candidate will partner with teams to manage information security risks, interpret security requirements, and promote cybersecurity awareness. The position offers a competitive salary, benefits, and opportunities for career growth. The role is currently benefits eligible with a pay range of $26.34 - $47.70 hourly.

Pilates Instructors, Washington DC

Company: Equinox

Location: Washington, DC

Posted Nov 20, 2024

Equinox Group, a collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking a high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, conducting client assessments, instructing various session types, and collaborating with other departments. The company values a high-performance lifestyle, career advancement, and offers competitive benefits, discounts, and opportunities for growth. The ideal candidate should have a comprehensive Pilates teacher training, excellent customer service skills, and physical abilities for spotting and correcting clients.

SAP SRM Consultant Federal

Company: IBM

Location: US Washington

Posted Nov 20, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role involves working with clients across multiple industries to improve their hybrid cloud and AI journey. The company culture emphasizes curiosity, knowledge, and empathy, and provides opportunities for career growth and development.

RN Clinical Manager - Remote in DC, VA, MD

Company: UnitedHealth Group

Location: Washington, DC

Posted Nov 20, 2024

Optum Home & Community Care, part of the UnitedHealth Group, is offering a role as an RN Clinical Manager for their Optum Dual Special Needs Plan (DSNP) at Home program. The successful candidate will oversee Registered Nurses and Social Worker Case Managers, ensuring clinical outcomes and business operation targets are met. The role involves leading, supervising, and developing a clinical team, participating in day-to-day clinical care, and promoting individual development. The position offers flexibility for remote work in Washington DC, Maryland, or Virginia, with potential for up to 50% travel. Required qualifications include a current unrestricted RN license, 3+ years of related management experience, and proficient computer skills. Preferred qualifications include a BSNC, Certified Case Manager Certification, and knowledge of Medicare Dual (DSNP) and Medicaid environment.

Senior Systems Analyst

Company: CACI International Inc

Location: Washington DC

Posted Nov 20, 2024

CACI is seeking a Senior Systems Analyst to support the Civil Rights Division of the DOJ. The ideal candidate will have experience in full stack solution development and implementation. The company offers competitive benefits, learning and development opportunities, and a culture of integrity and trust.

Senior FP&A Analyst

Company: Fresenius Medical Care

Location: Washington DC

Posted Nov 20, 2024

Fresenius Medical Care is seeking a dynamic leader to join their EMEA team, focusing on patient-centricity, value-driven results, and commercial success. The role requires a senior FP&A analyst with experience in leadership, finance, and analytics.

Marketing Manager

Company: CBRE

Location: Washington, DC

Posted Nov 20, 2024

CBRE is seeking a Marketing Manager in Washington D.C. The role involves leading a team, coordinating marketing campaigns, managing daily activities, and developing new business strategies. Key responsibilities include supervising employees, conducting evaluations, mentoring, recruiting, and negotiating vendor pricing. The ideal candidate should have a Bachelor's Degree, proficiency in Adobe Creative Suite, and strong leadership skills. CBRE offers a comprehensive benefits package, 401k, and opportunities for career growth. The minimum salary is $100,000 annually, with a maximum of $110,000, depending on skills and experience.

Technical Account Manager - Federal

Company: IBM

Location: US Washington

Posted Nov 20, 2024

The Technical Account Manager role at IBM involves working with clients to craft solutions to their technology challenges, requiring a consultative approach, technical expertise, and leadership skills. The role involves collaborating with various teams, including sales, engineering, and customer success, to deliver solutions that meet clients' needs.

Equity Plan Manager

Company: Danaher Corporation

Location: Washington DC

Posted Nov 20, 2024

The job posting is for an Equity Plan Manager position at Danaher Corporation. The role involves evaluating legislative developments, ensuring compliance, and assisting with executive compensation matters. The company offers a comprehensive package of benefits and a competitive salary range of $120,000 to $140,000.

Family Medicine Physician/Internal Medicine Physician

Company: Northwest Permanente, P.C.

Location: Longview, Washington

Posted Nov 20, 2024

Northwest Permanente, P.C. is recruiting a board-certified or eligible Family Medicine or Internal Medicine physician for their Longview clinic. This self-governed, multi-specialty group of over 1500 professionals serves more than 600,000 members in Oregon and Southwest Washington. They offer collaborative care, excellent opportunities for growth, and a commitment to diversity, inclusion, and equity. The group provides competitive compensation, benefits, and wellness programs, fostering an environment of mutual respect and professional development.

Jr Declassification Review Analyst

Company: Amentum

Location: Washington DC

Posted Nov 20, 2024

Amentum is a leading provider of support services to the US government and its allies. The company is seeking a Junior Declassification Review Analyst to work at a client site in Springfield, VA. The job involves conducting initial declassification reviews and providing support to government clients.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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